MGE UPS Systems 4000 RT Display Signification Correction, Indication Diagnostic Correction

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5. Troubleshooting

5.3 Troubleshooting requiring MGE UPS SYSTEMS after-sales support

LOAD PROTECTED

 

x.xkVA / xxx% LOADED

 

x x x x x x x x FAULT

 

SINGLE UPS

 

ESC

25

 

 

27

Display

Signification

Correction

 

 

 

POWER MODULE

Internal power sub-module fault detected.

Call the after-sales support department.

FAULT

Use "Enter" button (27) to display details.

Follow the power sub-module replacement

 

 

procedure (see section 7.1)

 

 

 

BATT MODULE FAULT

Battery fault detected during the battery test.

Call the after-sales support department.

 

Use "Enter" button (27) to display details.

Follow the battery sub-module and battery

 

 

module replacement procedure (see section

 

 

7.2)

 

 

 

FRAME FAULT

Internal chassis fault detected.

Call the after-sales support department.

 

Use "Enter" button (27) to display details.

Follow the frame replacement procedure (see

 

 

section 7.1, 7.2)

 

 

 

Note: In case of multiple fault, press the "Enter" button (27) and the scroll button (25) to get access to further details.

Troubleshooting one UPS (or two UPS in parallel) with ModularEasy module:

Indication

Diagnostic

Correction

 

 

 

The equipments are no longer supplied

The equipments are connected to the

Check the wiring(s) between the UPS

when the manual bypass on the

UPS output instead of the

and the ModularEasy module (see

ModularEasy module is set on the

ModularEasy module output.

ModularEasy install manual).

Bypass position.

 

 

 

 

 

The equipments are no longer supplied

The wiring(s) between the UPS and the

Check the wiring(s) between the UPS

when the manual bypass on the

ModularEasy module is not correct.

and the ModularEasy module (see

ModularEasy module is set on the

 

ModularEasy install manual).

Normal position.

 

 

 

 

 

The equipments are no longer supplied

The manual bypass on the

Set the manual bypass on the

if Normal AC source fails

ModularEasy module is set on the

ModularEasy module to the Normal

 

Bypass position.

position.

 

The wiring(s) between the UPS and the

Check the wiring(s) between the UPS

 

ModularEasy module is not correct.

and the ModularEasy module (see

 

 

ModularEasy install manual).

 

 

 

34008030EN/AA - Page 29

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Contents Pulsar MX 34008030EN/AA Environmental protection IntroductionSubstances PackingPictograms Contents Technical specifications Glossary TroubleshootingPresentation Dimensions H x W x D in mm / InchesStandard positions Tower position Rack positionPulsar MX 4000 RT / 5000 RT Pulsar MX EXB RT optional battery moduleRear panels Options Display and control panelRack mounting kit Telescopic rails, 639 mm to 1005 mmPulsar MX RT ModularEasyPulsar MX RT Pulsar MX RT ModularEasy Battery extension cable 1,8 m / 6 ft Battery Integration SystemBattery extensions for Pulsar MX RT Pulsar MX EXB RT Pulsar MX 4000 RT Min 29 min 53 minInternal battery connection Battery start-up InstallationUnpacking and contents check Installation in tower position Installation in rack position UPS or battery module rack mounting optional rails required Connection to the communication port by relays Communication portsConnection to the RS 232 communication port Remote power off contact normally closed Remote Power Off communication portRemote power off contact normally open Recommended upstream protection Required protective devices and cable cross-sectionsRecommended downstream protection Required cable cross-sectionsAlways connect first the earthing wire Connection of input/output power cables on UPS terminalsConnection of IEC cables to output receptacles Initial start-up OperationFinal start-up sequence UPS personalisationEco mode Normal modeEquipments are supplied in ECO mode Operating modesTransfer to battery power Operation on battery powerLow battery warning End of backup timePress the 0 button 28 more than 3s UPS shutdownAccess to measurements Access to measurements and personalisation dataMaintenance menu Display organisationOutput settings Local settingsON/OFF settings UPS set-upBattery settings MaintenancePersonalisation using external software Troubleshooting Leds 21 TroubleshootingBut the operation is downgraded By the UPSDisplay Signification Correction Indication Diagnostic CorrectionLife Cycle Monitoring LCM Secure your installation power continuityDescription Get free offersReset or disable LCM Hot swapping the battery sub-module MaintenanceHot swapping the power sub-module Maintenance Reconnecting the battery sub-moduleReturn to normal operation Test positionHz training centre Training centreAppendices Technical specificationsGlossary 34008030EN/AA 34008030EN/AA