Toshiba B-852-TS12-QP owner manual Removing Jammed Media

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6. TROUBLESHOOTING

ENGLISH VERSION EO1-33028

6.3 Removing Jammed Media

6.3Removing Jammed Media

CAUTION!

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

1.Open the Top Cover.

2.Push the Head Block Release Lever to release and raise the Print Head Block.

3.Lift the Upper Sensor Ass’y, and remove the jammed media.

Upper Sensor Ass’y

NOTE:

If you get frequent jams in the

Cutter, contact a TOSHIBA TEC authorised service representative.

4.Clean the Platen and sensors as described in Section 5.1.1 .

5.Media jams in the Cutter Module can be caused by wear or residual glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

E6- 3

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Contents 852-TS12-QP List of Standard of Conformity 852-TS12-QP 6DIHW\6XPPDU\ Request Regarding Maintenance PrecautionsTable of Contents EA3-1 E6-1EA1-1 EA2-1Introduction Features Product OverviewUnpacking Accessories Rear View DimensionsAppearance Front ViewInterior Operation PanelPrecautions Printer SetupProcedure before Operation Assembling the Supply Holder Frame Assembling the AccessoriesConnecting the Cables to Your Printer Connecting the Power Cord Turning the Printer Turning on the PrinterTurning OFF the Printer Loading the Media Installing the Media onto the Supply Holder UnitSpacer Supply Holder Printer Loading Media into the Printer Head Pressure Adjust Lever Setting the Black Mark Sensor Setting the Feed Gap SensorDisconnect the mains Loading the RibbonCOM Inserting the Optional Pcmcia CardsTest Print If necessary, the print test may now be repeated from step E2-17 Printer Operation OverviewOperating Modes Operating Modes Operation Panel On Line ModeOperation Reset Restart key Dump ModePrint Conditions Maintenance CleaningPrint Head/Platen/ Sensors Optional Cutter Module Covers and PanelsError Messages TroubleshootingPossible Problems Causes Solutions Possible ProblemsRemoving Jammed Media Feed key Threshold SettingA1.1 Printer Appendix 1 SpecificationsLabel A1.2 OptionsA1.3 Media A1.3.1 Media TypeA1.3.2 Detection Area of the Transmissive Sensor A1.3.4 Effective Print Area A1.3.3 Detection Area of the Reflective SensorA1.4 Ribbon Appendix 2 Messages and Leds Symbols in the messageFollowing message appears „Interface Cables Appendix 3 InterfaceAppendix 4 Print Samples Appendix 4 Print Samples UPC-A Bar code GlossariesPre-printed media Index Index