Ampro Corporation XTX 820 manual Appendix a Technical Support, Method Contact Information

Page 97

Appendix A

Technical Support

Ampro Computers, Inc. provides a number of methods for contacting Technical Support listed in the Table A-1 below. Requests for support through the Virtual Technician are given the highest priority, and usually will be addressed within one working day.

Ampro Virtual Technician – This is a comprehensive support center designed to meet all your technical needs. This service is free and available 24 hours a day through the Ampro web site at http://ampro.custhelp.com. This includes a searchable database of Frequently Asked Questions, which will help you with the common information requested by most customers. This is a good source of information to look at first for your technical solutions. However, you must register online before you can log in to access this service.

Personal Assistance – You may also request personal assistance by going to the "Ask a Question" area in the Virtual Technician. Requests can be submitted 24 hours a day, 7 days a week. You will receive immediate confirmation that your request has been entered. Once you have submitted your request, you must log in to go to the "My Stuff" area where you can check status, update your request, and access other features.

Embedded Design Resource Center – This service is also free and available 24 hours a day at the Ampro web site at http://www.ampro.com. However, you must be register online before you can log in to access this service.

The Embedded Design Resource Center was created as a resource for embedded system developers to share Ampro's knowledge, insight, and expertise gained from years of experience. This page contains links to White Papers, Specifications, and additional technical information.

Table A-1. Technical Support Contact Information

Method

Contact Information

Virtual Technician

http://ampro.custhelp.com

 

 

Web Site

http://www.ampro.com

Standard Mail

Ampro Computers, Incorporated

 

5215 Hellyer Avenue

 

San Jose, CA 95138-1007, USA

XTX 820

Reference Manual

91

Image 97
Contents XTX Computer On Module Reference Manual Audience Assumptions Contents Index List of Figures List of Tables Reference Manual XTX Purpose of this Manual SpecificationsReference Material XTX 820 Support Products Related Ampro ProductsAmpro ETX Products Ampro XTX ProductsOther Ampro Products Chapter ETX→ Concept and XTX Extension Chapter Product OverviewHardware Design Path Product DescriptionBoard Features Chapter Chapter COM1 COM2 Block DiagramChip Type Mfg Model Description Function Major Integrated Circuits ICsCPU GmhcSignals Description Connector DefinitionsPhysical Specifications SpecificationsMechanical Specifications DimensionEnvironmental Specifications Power SpecificationsThermal/Cooling Solutions Parameter GHz ULV Celeron GHz LV Pentium M CharacteristicsOverview HardwareMemory CPU U1Available Typical Interrupt Source Connected to Pin Memory MapAddress Range Decimal Hex SizeAddress Range Size Description Decimal Hex Address MapAddress hex Size Available Description 0CFC 0CFFSignal PCI Bus Interface Connector J1PCI Bus Pin #PME GNTDevsel FrameAD9 GNDCBE0 AD6REQ CLKCBE3 CBE2CBE1 J1 Pin # Signal Description Signal Description Pin #Universal Serial Bus USB Serial Interrupt RequestPin # Signal Description VCC0 GNT0VCC1 SerirqVCC2 AoutrVCC3 ReservedVCC5 VCC4PCI Express/ExpressCards PCI Express Interface J2Additional Universal Serial Bus USB Ports Serial ATAExtended System Management LPC InterfacePCIREQ#A PCIGNT#AFantachoin FanpwmoutEXC1RST# Fan tachometer input Primary I/O Interface J3 Signal 34-Pin Description Pin # CableFloppy Port Parallel Port Signal DB25 Description Pin #Serial Ports 1 PS/2 Keyboard Infrared IrDA PortPS/2 Mouse CTS2Video Interface Internal Graphics FeaturesCRT Interface Video EngineLvds Interface J3 Pin # Signal Description TV Out Component and S-Video Comp Floppy Write Protect Senses the diskette is write protected MOT DRVIDE Ports IDE and Auxiliary Interface J4Pideior PideiowPiderdy CblidpTX+ Ethernet Port InterfaceLiled ActledPower Management Signals Power Control SignalsSpeaker SMBus I2C Bus Real Time Clock RTC/BatteryMatrix Component Address Binary GND2 I2DATGND4 GPE1GND7 GND5VCC6 RXD GPE2RXD+ TXDSdvo Port MiscellaneousTemperature Monitoring Serial Console Remote AccessWatchdog Timer WDT Power and Sleep States Power InputPower-On Switch PwrokSleep States Acpi Wake Up Activities Signal/Device ConditionGEP1 Introduction Accessing Bios Setup Utility VGA DisplayBios Setup Utility Menu Item/Topic Accessing Bios Setup Utility Remote AccessBios Main Setup Screen Bios MenusKey Description ESCAcpi Configuration Bios Advanced Setup ScreenPCI IRQ Resource Exclusion PCI ConfigurationSerial ATA in Enhanced/Native Mode Parallel ATA in Enhanced/Native ModeAzalia Intel High Definition Audio Graphics Configuration Flat Panel Resolution BITs AutoChipset Configuration CPU ConfigurationInterface Configuration PCI Express ConfigurationClock Configuration Primary IDE Master Not Detected or Device Type IDE ConfigurationChapter Bios Setup Utility Secondary IDE Master Not Detected or Device Type Primary IDE Slave Not Detected or Device TypeThird IDE Master Not Detected or Device Type Secondary IDE Slave Not Detected or Device TypeFourth IDE Master Not Detected or Device Type Third IDE Slave Not Detected or Device TypeFourth IDE Slave Not Detected or Device Type Module Version USB Devices Enabled Drives None USB ConfigurationUSB Mass Storage Device Configuration Bios Post Keyboard/Mouse ConfigurationWatchdog Configuration Hardware Health ConfigurationHardware Health Event Monitoring Chapter Bios Setup Utility Boot Priority Selection Device Based or Type Based Bios Boot Setup ScreenBoot Device Priority Boot Settings Configuration Loss Control feature To clear Supervisor password Bios Security Setup ScreenHard Disk Security APM Bios Power Setup ScreenChapter Bios Setup Utility Exit Options Bios Exit Setup ScreenLoading Defaults Reference Manual XTX Method Contact Information Appendix a Technical SupportAppendix a Appendix B LAN Boot Feature Initializing Intel R Boot Agent FE PXE v2.0 Build 0xx WfM Accessing the LAN PXE Boot FeaturePress F12 if you want to boot from the Network Alternate Method of Selecting LAN BootReference Manual XTX J6 Sdvo Appendix C Connector Part NumbersAppendix C PCI AcpiCD-ROM USBRTC Real Time Clock RTC Reference material WDT

XTX 820 specifications

Ampro Corporation has made a significant mark in the world of embedded systems with its versatile XTX 820 embedded computing module. The XTX 820 is designed to cater to a wide array of applications, ranging from industrial automation to medical devices, providing developers with a powerful yet compact solution.

One of the standout features of the XTX 820 is its advanced processing capabilities. The module is equipped with an Intel Atom processor, which delivers impressive performance while operating at low power levels. This combination makes the XTX 820 suitable for environments where energy efficiency is essential. The Atom processor allows for seamless multitasking and support for demanding applications without compromising on thermal efficiency.

In terms of memory, the XTX 820 supports a range of configurations, accommodating both DDR2 and DDR3 memory types. With a maximum of up to 4GB of onboard memory, this module ensures that applications can run smoothly and efficiently across various tasks. The flexibility in memory options enables developers to tailor their designs according to specific project needs.

Connectivity is another strong suit of the XTX 820. The module comes with multiple I/O interfaces that enhance its utility in various applications. It features USB, Serial, and Parallel ports, along with support for LVDS display and audio interfaces. This diverse range of connectivity options allows the XTX 820 to integrate easily with a variety of systems and devices, facilitating seamless data transfer and communication.

Security is increasingly critical in embedded systems, and Ampro has integrated robust security features into the XTX 820. This includes support for hardware-based security solutions, which can protect sensitive data and prevent unauthorized access. Such characteristics make the module a suitable choice for industries where data integrity is paramount.

Furthermore, the XTX 820 boasts an impressive range of environmental operating conditions. It is designed to function in extreme temperatures, making it suitable for outdoor and industrial applications where fluctuations in temperature can be a concern.

In conclusion, the Ampro Corporation XTX 820 embedded computing module emerges as a versatile platform that combines performance, memory flexibility, robust connectivity, and enhanced security features. Its design is tailored to meet the demands of various industries, making it a reliable choice for developers looking for advanced embedded solutions.