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EMG Business Management System Manual | Doc # epsg1026386 | |
Rev. 112 |
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4.Business Management
Business Management contains many high level functions to run our organization. These functions act as a resource while providing support and direction and are critical to success of our overall business. EMG adheres to Standards of Business Conduct: http://sbc.corporate.agilent.com/ch1.htm
4.1Business Mgmt. System (4.0, 4.2.3, 4.2.4, 5.3, 5.6, 6.1, 6.2.2, 7.2.2, 7.4, 7.5.4, 8.2.1, 8.2,2, 8.3, 8.5.2, 8.5.3)
EMG implements a business management system that ensures customer requirements are fully met through the consistency in execution and maintenance of our internal operations, which directly affect EMG‟s ability to produce high quality products and services.
4.1.1Quality Policy (5.3)
EMG adheres to Agilent Technologies Quality Policy, which can be reviewed at: http://emg.communications.agilent.com/quality/policy.asp
All EMG managers and employees support the implementation of this Quality Policy in accordance with their roles and responsibilities in the organization.
4.1.2Quality Education: (8.5.1, 8.2.1, 5.3b)
EMG Quality Education has the role of establishing the standard course requirements for the Quality and Six Sigma classes to ensure consistent format and delivery to employees across the businesses. The standard course requirements include:
∙Clear Learning Objectives
∙Available Resources
∙Employee Learning Assessment
∙Clear Linkage to Strategic Initiatives and Business Objectives
EMG Quality Education has the responsibility of working with the business units to ensure each course will build awareness or skills in Quality/Six Sigma which can then be utilized by a business to achieve their business objectives.
EMG Quality Education measures of success are based on the number of seats in the courses delivered to EMG employees. Quality of the course, instructor where applicable, and the delivery of the course is evaluated based on the employee assessment. http://emg.communications.agilent.com/quality/education/default.asp
4.1.3Measurement analysis improvement (8.1)
EMG has implemented monitoring, measurement, analysis and improvement of processes and tools at the appropriate levels to demonstrate conformity, ensure conformity, and continually improve the effectiveness of the BMS (e.g. CFS; Quality Bluebook; OBD).
The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.
This manual contains links to subordinate documents that are restricted to Agilent personnel only
and may not work if accessing this document from a public site.
The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp
(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES