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EMG Business Management System Manual | Doc # epsg1026386 | |
Rev. 112 |
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EMG Business Process Map
Business
Management
Business Mgmt
System
Strategic Bus.
Plan
Management
Review
CPI
TIS
Infrastructure Organizations
Enterprise
Resource
Planning
Financial
Mgmt.
Human
Resource
Management
Information
Technology
Marketing
Marketing
Insight/Scanning
Customer
Requirements
Definition
Market and
Product Road
Mapping
New Product
Launch and
Execution
Customer Sales
Channel
Outbound
Marketing
Field Training
Competitor to
Competitor
Analysis
R&D
(Product
Generation)
Execute
Product
Life Cycle
Program Key
Marketing
Materials
Sales Mgmt.
Order fulfillment
CCC
R&D
Cust. Solutions
Sales
Management
(Order
Generation)
Order
Generation
Funnel &
Forecast
Management
Business
Planning and
Review
Customer
Contact
Center
Order
Fulfillment
Planning
Materials
Procurement
Manufacturing
Delivery
NPI
Customer Satisfaction
Service
Solutions
Professional
Eng. Services
Custom
Solutions
Remarketing
Solutions
Customer
Surveys
Customer
Feedback
Escalation
Processes
WPS
Oracle
Customer
AES
Used across map
Quality
Management
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(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES