| |
| | | ||
| EMG Business Management System Manual | Doc # epsg1026386 | ||||
| Rev. 112 |
|
| Page 31 of 35 | ||
|
|
|
|
|
|
|
|
|
|
|
| ||
| 10. | Abbreviations used in this manual |
|
|
| |
|
|
|
|
| ||
| List | Examples |
|
| ||
| ACS | Agilent Customer Satisfaction (Survey) |
|
| ||
| AEO | Application Engineering Organization |
|
| ||
| BMS | Business Management System |
|
| ||
| BMSM | Business Management System Manager |
|
| ||
| BU | Business Unit |
|
| ||
| Business Manual | EMG Business Management Systems Manual |
|
| ||
| CCC | Customer Contact Centers |
|
| ||
| CIRF | Customer Issue/Input Reporting Form |
|
| ||
| Comms | Communications |
|
| ||
| CPI | Continual Process Improvement |
|
| ||
| CS | Commercial Services |
|
| ||
| CSG | Communications Solutions Group |
|
| ||
| DFx | Design for everything |
|
| ||
| Divisions | Product focused with detailed product definition and a deeper view of the product to meet customer | ||||
|
|
| needs. |
|
| |
| ECO | Engineering Change Order |
|
| ||
| ECR | Engineering Change Request |
|
| ||
| ELT | Executive Leadership Team reporting to GM |
|
| ||
| Entity Specific Documents | Quality Procedure Manual |
|
| ||
| EMG | Electronic Measurements Group |
|
| ||
| ERP | Enterprise Resource Planning: an automated planning system (Oracle) | ||||
| ESD | Electro Static Discharge |
|
| ||
| GM | General Manager |
|
| ||
| HTC | Hardware Test Center |
|
| ||
| KP | Knowledge Portal: a documentation vault |
|
| ||
| Local Processes | Process Documentation |
|
| ||
| Marketing | Market focus with a system approach, broader view of customer need. | ||||
| MRP | Management Review Process |
|
| ||
| MST | Manufacturing Special Test |
|
| ||
| MTLS | Materials |
|
| ||
| NPI | New Product Introduction |
|
| ||
| OBD | Out of Box Defects |
|
| ||
| OF | Order Fulfillment |
|
| ||
| OTA | On Time Arrival |
|
| ||
|
|
|
|
| ||
| OTS | On Time Shipment |
|
| ||
|
|
|
|
| ||
| QIC | Quality Improvement Cycle |
|
| ||
| Records | Training records, minutes, contracts etc. |
|
| ||
| Required Documents | Internal Audit Process, Management Review, etc. |
|
| ||
| RFI/P | Request for Information, Request for Proposal |
|
| ||
| RIP | Reliability Improvement Process |
|
| ||
| ROQ | Renaissance of Quality |
|
| ||
| RSD | Remarketing Solutions Division |
|
| ||
| SAP | South Asia Pacific |
|
| ||
| SPO | Service Parts Organization |
|
| ||
| TAT | Turn around time |
|
| ||
| TIS | Technical Information System |
|
| ||
| VOC | Voice of the Customer |
|
| ||
| WCSS | Worldwide Customer Service & Support |
|
| ||
| Webdoc | A web based tool providing a consistent document configuration management tool. | ||||
| WW | World Wide |
|
| ||
| WWMat | World Wide Materials |
|
|
The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.
This manual contains links to subordinate documents that are restricted to Agilent personnel only
and may not work if accessing this document from a public site.
The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp
(c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES