Honeywell NetAXS Troubleshooting and Installation Guide for Access Control Units

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Installing the NetAXS-123 Panels

Troubleshooting

8.0 Troubleshooting

Table 11 Troubleshooting Problems and Solutions

Problem

Solution

 

 

The panel

Ensure that the Address DIP switches are set to a value other than zero.

powers up, but it

Turn off the power (including battery), change the settings, and re-apply

does not respond

the power.

to any

 

communication,

 

cards reads, or

 

input activation.

 

 

 

No

Only a panel set to be a Gateway (DIP switch 6 = ON) will have

communications

communications on the Ethernet port. If you need to use that port to

exist with the

access the panel, turn off the power (including the battery), change the

Ethernet port.

switch setting, and reapply the power. Note that if the panel is normally

 

not a Gateway on a Multidrop communication bus, then the Host

 

RS-485 connection (C-TB9) should also be disconnected while DIP

 

switch 6 is ON. After completion of the Ethernet session, turn off the

 

power (including the battery), change the switch setting, re-connect the

 

Host RS-485 terminal block, and re-apply the power.

 

 

The panel

Option 1: Set the NetAXS-123 panel’s DIP switch 7 to ON. This will

address is

default the IP address to 192.168.1.150.

unknown.

Option 2: Connect to the panel through the USB port using the provided

 

USB A to MicroUSB B cable and the USB driver on the product CD.

 

The default USB Ethernet IP address is: 192.168.2.150.

 

 

The N1000 and

N1000 and NS2 panels are not supported downstream from a

NS2 panels on

NetAXS-123 panel. To enable the NetAXS-123 to communicate with

the Multidrop

the N1000 and NS2 panels, the loop must be configured with an

bus do not

N-485 PCI-3 as the Gateway. However, in this configuration, web

report.

functionality is lost. It is recommended that the user swap-out N1000

 

and NS2 panels with NetAXS-123 panels.

 

 

Note: The NetAXS-123 EOL network is AC-coupled. There is no resistance difference between the RS-485 positive and negative terminals if the EOL network is on or off (SW1, switches 8 and 9).

NetAXS-123 Access Control Unit Installation Guide, Document 800-05779, Revision A

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Contents NetAXS-123 Page Contents RS-485 Connection via PCI-3 RS-485 Connection via NetAXS-123 List of Figures Page List of Tables Page Installing the NetAXS-123 Panels Introduction Access Control OverviewNetAXS-123 Overview Panel Components and Descriptions NetAXS-123 Compact Enclosure Wiring and ComponentsNetAXS-123 Standard Enclosure Panel Wiring and Components Board Configuration Terminal Block Supervised Input WiringSupervised Input Terminal Blocks Supervised Tamper Terminal Blocks Typical Supervised Input Wiring DiagramNetAXS-123 Add-On Board NetAXS-123 Access Control UnitNetAXS-123 Input/Output Options Board Readers Inputs/OutputsReaders Supported by NetAXS-123 Supported ReadersSeries Reader Model Honeywell Part Number Real-Time Clock Protection Power SupplySuppressors BatteryInstalling the Compact Enclosure Panel InstallationInstalling on a Wall Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing over a Gang Box Installing on a Flat Surface Installing the Standard Enclosure Panel Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Installing the Add-On Board Installing the NetAXS-123 Panels Installing the NetAXS-123 Panels Wiring Readers to the Controller Board Wiring the ReadersFactory Default Configuration Settings for Door IN9 REX IO-TB5 Wiring Door Strikes Or S4 Controller Board DIP Switch and Jumper Settings Setting DIP Switches and JumpersS7 a S8 b S9 b S10 Selection NetAXS-123 SW1 DIP Switch SettingsOFF S1a S2a Selection NetAXS-123 SW2 DIP Switch SettingsExternal NetAXS-123 Controller Board JumpersNormally Open Normally Closed Add-On Board DIP Switch and Jumper Settings12V External Setting the jumpers to configure the relay positionUSB Communications CommunicationsInstalling the NetAXS-123 Panels 2 RS-485 Communications RS-485 Configuration via N-485-PCI-3 RS-485 Configuration via NetAXS-123 Gateway Ethernet TCP/IP Communications Ethernet TCP/IP ConfigurationEthernet Connection System ConfigurationNetAXS-123 USB Connection USB ConnectionRS-485 Connection via PCI-3 RS-485 Connection via PCI-3RS-485 Connection via NetAXS-123 Installing the NetAXS-123 Panels PCI3 56K Dial-up Modem, RS-485 Connection via Hub M-56K Dial-up Modem, RS-485 Connection via Hub PCI-3Fiber Converter to RS-485 Connection via PCI-3 Fiber Converter to RS-485 Connection via PCI-3Fiber Converter to RS-485 Connection via NetAXS-123 Fiber Converter to RS-485 Connection via NetAXS-123Installing the NetAXS-123 Panels Ground only one Mixed Loops PoE Power Limitations Hardware SpecificationsRelay Contacts Reader InterfaceDevice Element Current MechanicalEnvironment Reader WiringCable Card Read / Door Lock Operation Basic Standalone OperationDoor Egress / Door Lock / Door Status Operation Maintenance Troubleshooting Problems and Solutions TroubleshootingProblem Solution Normal Support Hours Technical SupportWeb This page is left blank for printing purposes Honeywell Access Systems

NETAXS-123 specifications

The Honeywell NETAXS-123 is an advanced access control solution designed to enhance security and efficiency for various facilities, including commercial buildings, educational institutions, and healthcare facilities. It provides a versatile platform that integrates cutting-edge technologies to simplify access management while maintaining a high level of protection.

One of the standout features of the NETAXS-123 is its web-based interface, which allows administrators to manage access from anywhere with an internet connection. This cloud-based accessibility is a significant advantage for organizations that require real-time monitoring and control over their security systems. Users can easily configure access rights, generate reports, and monitor system events through a user-friendly dashboard that minimizes the need for extensive training.

The NETAXS-123 supports a range of authentication methods, including key cards, biometric readers, and mobile credentials, ensuring that organizations can implement the best solution for their specific security needs. The system facilitates multiple entry points, enabling different access levels for various personnel, which helps in maintaining strict control over sensitive areas.

Another feature is its scalability. The NETAXS-123 can accommodate small installations with just a few doors and is easily expandable to support larger operations with dozens of access points. This flexibility makes it ideal for growing organizations that anticipate changes in their access control needs.

The system is equipped with advanced reporting capabilities, allowing administrators to generate detailed activity logs and audit trails. These logs play a crucial role in investigating incidents and ensuring compliance with industry regulations and standards, making the NETAXS-123 a reliable choice for organizations focused on security and accountability.

In terms of connectivity, the NETAXS-123 integrates seamlessly with existing IT infrastructures, supporting Ethernet and Wi-Fi connectivity options. This compatibility ensures smooth operation and easy integration with other security systems like CCTV and alarm monitoring.

The hardware components of the NETAXS-123 are built with durable materials, ensuring longevity and reliable performance, even in demanding environments. With features such as power over Ethernet (PoE), the system simplifies installation by reducing the need for separate power sources, allowing for more streamlined deployments.

In conclusion, the Honeywell NETAXS-123 combines advanced features, user-friendly technology, and robust security measures to deliver an effective access control solution. Its scalability, diverse authentication methods, and real-time management capabilities make it a top choice for organizations looking to enhance their security infrastructure.