Brother 560 Troubleshooting, Error Messages, Change Cartridge, Check Paper Press Start KEY

Page 67

12 Troubleshooting and Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using this manual, please see page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother fax-back system. (See Brother Numbers, page i)

	CHANGE CARTRIDGE	The ribbon is used up and printing is not
	CHANGE CARTRIDGE	possible. Replace the ribbon or the ribbon
		possible. Replace the ribbon or the ribbon
		cartridge with a new one. (See Replacing the
		Print Cartridge, page 12-8.)

CHECK	PAPER
PRESS	START KEY
CHECK	PAPER

The fax machine is out of paper, or the paper is not properly loaded. After you load paper, press Start.

The paper is jammed in the fax machine.

1 Remove any paper that is not jammed.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Contents SWNER’O Lanuam If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersPC402RF Ordering Accessories and SuppliesCompilation and Publication Notice For USA and CanadaTrademarks What to do if you think your Product is defective Exchange ServiceLimitations For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Troubleshooting and Routine Maintenance Finding Information Using This ManualIntroduction About Fax MachinesFax Tones and Handshake ECM Error Correction ModeSearch/Speed Dial FAX-560 Control Panel OverviewChoosing a Location Location and ConnectionsAttach the output paper support AssemblyAttach the paper wire extension Attach the paper trayAcceptable Paper Loading the PaperConnections Connecting the MachineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTwo Line External TAD If you are installing the fax machine to work with a PBX Custom Features on Your Phone LineMulti-Line Connections PBX Sequence Connecting an External Telephone Answering Device TADConnections Connecting an External TelephoneOutgoing Message OGM Alternating Displays Function ModeOn-Screen Programming User-Friendly ProgrammingEnglish Function Selection TableLOW OFFCancel JOB Interval Print ReportsChoosing Station ID Initial SetupSetting Date and Time Getting StartedMaking corrections Setting Tone/Pulse Dialing Mode For Canada OnlyDetails for Entering Text Inserting spacesArea Setting Up Your Area Code For USA OnlySpecial characters and symbols Repeating lettersVolume Amplify ON-TEMPORARY Setting Beeper VolumeChoosing the Handset Volume Volume Amplify OFFMemory Storage Setting the Speaker VolumeSetting the Ring Volume Setting Volume AmplifySelect Answer Mode Setup ReceiveBasic Receiving Operations Press Function/Set, 2 Setting Ring DelayTo select or change your Answer Mode FAX only FAX/TEL Tadanswer Mach ManualT U P R E C E I V E Recommended Reductions Setting Paper SizePrinting a Reduced Incoming original ReductionChanging Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension TelephonePolling Printing a Fax in MemoryPress Function/Set, 8 Automatic Document Feeder ADF Setup SendPage Copy/Help to make Memory TransmissionMemory TX Memory TXON? Select - & SET Press Function/Set, 3Advanced Sending Operations ResolutionOverseas Mode Overseas ModeEnter FAX no Setting Up for Polled TransmitCanceling a Scheduled Job Cancel JOBMore Advanced Features Call Brother fax-back system Press Function/Set, 6 Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial NumbersSPEED-DIAL? # Storing Speed Dial NumbersEnter & SET Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Changing One Touch and Speed Dial NumbersManual Dialing Dialing OptionsOne Touch Dialing Speed Dialing Dialing Access Codes and Credit Card NumbersBroadcasting RedialPage Registering the Distinctive Ring Pattern Telephone ServicesCustom Features Distinctive RingCaller ID Log Caller IDReturning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Dialpress StartCompany Call Waiting Caller IDRegistering a Caller ID Number Caller ID LOG Press Start KEYPage L E P H O N E S E R V I C E S Copy Functions Making CopiesMaking a Single Copy Then Copy or SET Multi Copysort Sort P.01 FNERECEIVE, Setup SEND, Print Reports Fax Machine Settings and ActivityPrinting Reports Press Function/Set, 7 Transmission Verification Xmit ReportActivity Report Interval INTERVAL?Standard Telephone and FCC Notices Important InformationP O R T a N T I N F O R M a T I O N Important Safety Instructions Check Paper Press Start KEY TroubleshootingError Messages Change CartridgeYES Machine Error Press Stop KEY COMM.ERRORConnection Fail Disconnected Document JAM If You Are Having Difficulty with Your Fax Machine Vertical Black Lines When ReceivingPrinting or Receiving Faxes Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Cleaning the Scanner Routine MaintenanceCleaning the Print Head Gray Lever Resolution SpecificationsConnection Fail COMM. ErrorIndex Check PaperTEL.INDEX Report Printer FaultTOP Cover Open User Settings ReportTransmission Verification Xmit Report PAGING? Setting Up Fax StorageRemote Fax Options Programming Paging NumberProgramming a Fax Forwarding Number Changing Remote Access CodeTurning On Fax Storage Calling for Messages Remote Retrieval Access Card Using Remote Retrieval Aceess CodeRetrieving Memory Status List Changing Fax Forwarding Number Retrieving Fax MessagesVisit us on the World Wide Web

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