Brother 560 owner manual L E P H O N E S E R V I C E S

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Placing a Telephone Call Using CallManage

You must dial the number and wait to hear the other party answer before you pick up the handset to speak.

1 Press One Touch 4.

2 Dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, page 7-4 to 7-6.)

3 Press Start.

4 Pick up the handset when you hear the other party through the fax machine’s one-way speaker.

Customer Support

If you have questions or want more information*, call CallManage at 1-877-622-5457.

Percent savings and comparisons based on standard rate plans of major carriers with

tariffs in effect as of January 2000. Long distance savings will depend upon the customer’s current carrier for long distance service and his or her calling patterns. Rates updated periodically. Call 1-877-622-5457for latest rate and underlying carrier information. In order to use the CallManage feature you must register for service through CallManage, Inc (toll free) at 1-888-387-9680. Once registered, the One Touch 4 button will access a long distance provider selected by CallManage, Inc. that offers a plan with best average domestic rates based on standard long distance plans of major carriers within the United States. Using the CallManage feature after registering will result in your receiving a long distance telephone bill from CallManage, Inc. Without proper registration, calls made using the One Touch 4 button may not be connected or may default to a standard rate plan offered by the underlying carrier and charges for such calls will appear either on the customer’s local telephone bill as the underlying carrier’s service or on a direct bill from the underlying carrier. The One Touch 4 button should not be used if the customer wishes to use his or her existing primary or dial around carrier for long distance service. Brother International, Corp. is not responsible for long distance service or customer billing. Subject to service availability. All applications are subject to credit approvals.

DO NOT USE THE ONE TOUCH 4 BUTTON TO DIAL 911 – IT WILL NOT ACCESS EMERGENCY SERVICES.

CallManage is a trademark of CallManage, Inc.

T E L E P H O N E S E R V I C E S

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Contents SWNER’O Lanuam If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersPC402RF Ordering Accessories and SuppliesTrademarks For USA and CanadaCompilation and Publication Notice What to do if you think your Product is defective Exchange ServiceLimitations For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Troubleshooting and Routine Maintenance Finding Information Using This ManualIntroduction About Fax MachinesFax Tones and Handshake ECM Error Correction ModeSearch/Speed Dial FAX-560 Control Panel OverviewChoosing a Location Location and ConnectionsAttach the output paper support AssemblyAttach the paper wire extension Attach the paper trayAcceptable Paper Loading the PaperConnections Connecting the MachineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTwo Line External TAD Multi-Line Connections PBX Custom Features on Your Phone LineIf you are installing the fax machine to work with a PBX Sequence Connecting an External Telephone Answering Device TADOutgoing Message OGM Connecting an External TelephoneConnections Alternating Displays Function ModeOn-Screen Programming User-Friendly ProgrammingEnglish Function Selection TableLOW OFFCancel JOB Interval Print ReportsChoosing Station ID Initial SetupSetting Date and Time Getting StartedMaking corrections Setting Tone/Pulse Dialing Mode For Canada OnlyDetails for Entering Text Inserting spacesArea Setting Up Your Area Code For USA OnlySpecial characters and symbols Repeating lettersVolume Amplify ON-TEMPORARY Setting Beeper VolumeChoosing the Handset Volume Volume Amplify OFFMemory Storage Setting the Speaker VolumeSetting the Ring Volume Setting Volume AmplifyBasic Receiving Operations Setup ReceiveSelect Answer Mode Press Function/Set, 2 Setting Ring DelayTo select or change your Answer Mode FAX only FAX/TEL Tadanswer Mach ManualT U P R E C E I V E Recommended Reductions Setting Paper SizePrinting a Reduced Incoming original ReductionChanging Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension TelephonePress Function/Set, 8 Printing a Fax in MemoryPolling Automatic Document Feeder ADF Setup SendPage Copy/Help to make Memory TransmissionMemory TX Memory TXON? Select - & SET Press Function/Set, 3Advanced Sending Operations ResolutionOverseas Mode Overseas ModeEnter FAX no Setting Up for Polled TransmitCanceling a Scheduled Job Cancel JOBMore Advanced Features Call Brother fax-back system Press Function/Set, 6 Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial NumbersEnter & SET Storing Speed Dial NumbersSPEED-DIAL? # Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Changing One Touch and Speed Dial NumbersOne Touch Dialing Dialing OptionsManual Dialing Speed Dialing Dialing Access Codes and Credit Card NumbersBroadcasting RedialPage Registering the Distinctive Ring Pattern Telephone ServicesCustom Features Distinctive RingCaller ID Log Caller IDReturning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Dialpress StartCompany Call Waiting Caller IDRegistering a Caller ID Number Caller ID LOG Press Start KEYPage L E P H O N E S E R V I C E S Making a Single Copy Making CopiesCopy Functions Then Copy or SET Multi Copysort Sort P.01 FNEPrinting Reports Fax Machine Settings and ActivityRECEIVE, Setup SEND, Print Reports Press Function/Set, 7 Transmission Verification Xmit ReportActivity Report Interval INTERVAL?Standard Telephone and FCC Notices Important InformationP O R T a N T I N F O R M a T I O N Important Safety Instructions Check Paper Press Start KEY TroubleshootingError Messages Change CartridgeYES Connection Fail Disconnected Document JAM COMM.ERRORMachine Error Press Stop KEY Printing or Receiving Faxes Vertical Black Lines When ReceivingIf You Are Having Difficulty with Your Fax Machine Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Cleaning the Print Head Routine MaintenanceCleaning the Scanner Gray Lever Resolution SpecificationsConnection Fail COMM. ErrorIndex Check PaperTEL.INDEX Report Printer FaultTransmission Verification Xmit Report User Settings ReportTOP Cover Open PAGING? Setting Up Fax StorageRemote Fax Options Programming Paging NumberTurning On Fax Storage Changing Remote Access CodeProgramming a Fax Forwarding Number Retrieving Memory Status List Using Remote Retrieval Aceess CodeCalling for Messages Remote Retrieval Access Card Changing Fax Forwarding Number Retrieving Fax MessagesVisit us on the World Wide Web

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