Panasonic KX-FP155AL, KX-FP151AL manual Operations, General

Page 75

Operations

When a function does not work, check here before requesting help!

General

I cannot make and receive calls.

●The power cord or telephone line cord is not connected. Check the connections (p. 16).

●If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

I cannot make calls.

●The dialling mode setting is wrong. Change the setting of feature #13 (p. 63) (Australian users only).

The unit does not work.

●Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

●The ringer volume is set to off. Adjust it (p. 21).

●The TAD ring setting of feature #06 is set to “RINGER OFF”. Change to another ring setting (p. 62) (KX-FP155 only).

The unit displays the following though the paper is inserted.

CHECK PAPER

●The paper is inserted halfway. Insert it correctly (p. 15) and press wto clear the message.

(continued)

The other party complains they only hear a fax tone and cannot talk.

●FAX ONLY mode is set. Tell the other party the number is only used for faxes.

●Change the receiving mode:

–KX-FP151: TEL mode (p. 38) or TEL/FAX mode (p. 40).

–KX-FP155: TAD/FAX mode (p. 49), TEL mode (p. 38) or TEL/FAX mode (p. 40).

●If you use a distinctive ring service, turn AUTO ANSWER off so that the fax machine is in TEL mode.

●If you use a distinctive ring service, make sure you have set the same ring pattern assigned by the telephone company

(p. 46).

The RSbutton does not function properly.

●If this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.

The receiving mode does not function properly.

●A Distinctive Ring pattern of feature #31 is set (p. 46).

●TEL/FAX mode is set (p. 40, 41).

During programming, I cannot enter the code, ID number or password (KX-FP155 only).

●All or part of the numbers are the same. Change the number: feature #11 (p. 63), #41 (p. 66), #51 and #52 (p. 68).

The ink film runs out quickly.

●The HELP printing function, copy function, and reports also use ink film.

The unit beeps.

●Recording paper or ink film has run out. Press {to stop the beeps and install paper/ink film.

The speakerphone is not working (KX-FP155 only).

●Use the speakerphone in a quiet room.

●If you have difficulty hearing the other party, adjust the volume using +or -.

(continued)

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Contents Operating Instructions Copyright For your future referenceFor Australian users Installation Service difficultiesImportant information for Australian users Important safety instructions Safety instructionsTable of Contents Copy Model No Specifications / Usage AccessoriesIncluded accessories Accessory informationHelp Button Help functionHelp SET Overview Finding the ControlsFor New Zealand users only LocationFor KX-FP155 Pull out the blue gear and remove the used SetupInk film installing / replacing For replacement onlyPlease Wait Correct IncorrectPaper tray Recording paperTo add paper Metal bar ConnectionsTo use the fax machine with a computer on the same line Setting the date and time Date and time, your logo and facsimile telephone numberMenu SET Mute Setting your logoStop Recall Menu SETTo select characters using +or To select characters with the dial keypadDisplay order of characters Recall Menu Setting your facsimile telephone numberSystem SET UP Press NAVI.I H Sending ReportAdjusting volume VolumeTo delete a character/number Navigator DirectoryStoring names and telephone numbers into the directory Helpful hintErasing a stored entry Editing a stored entryRecord Stop Making a phone call using the directoryNavigator Directory / Recording Recording a telephone conversation KX-FP155 onlyHow Caller ID is displayed Caller ID service from your phone companyTo confirm caller information using the Caller ID list Caller IDDisplay while viewing Viewing and calling back using caller informationStop FAX/START Caller ID To display the caller’s nameCaller ID Stop Erase Erasing all caller informationErasing specific caller information KX-FP155 only MenusetStoring caller information into the directory Caller IDNAME=WENDY Storepress SET Voice Standby Voice ContactInitiating voice contact Receiving a request for voice contactSending Faxes Sending a fax manuallyHelp FAX/START SET Stop Documents you can send If your unit does not send a fax Sending a fax using the directoryStop FAX/START Fax auto redialStop SET Broadcast transmissionProgramming entries into the broadcast memory MenuAdding a new entry into the broadcast memory Erasing a stored entry in the broadcast memoryStop Menu SET To send to selected parties only once To cancel the broadcast settingSending the same document to pre-programmed parties Broadcast Sendpress SETReceiving Faxes Setting the unit to receive faxesWhen receiving phone When receiving calls Calls When receiving faxesRemote Fax activation When receiving phone calls When receiving callsFax receiving With answering Machine KX-FP151 onlyTEL mode Answering all calls manually Activating TEL modeReceiving a fax manually Auto Answer FAX only mode All calls are received as faxesActivating FAX only mode FAX only ModeCall is received Delayed ring setting Phone callFax calling Recognition ring setting Tone To set TEL/FAX modeWhen an extension telephone is connected Setting up the fax machine and an answering machine Using the unit with an answering machine KX-FP151 onlyReceiving faxes How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving phone callsPolling Extension telephoneWhen your pager receives a pager call Pager callMenu SET REDIAL/PAUSE Ring Detection Using with the ring detection featureSetup Item Distinctive RingStart Stop Copy CopyingMaking a copy NUMBER=1 Copypress Start Or Press NAVI. HTo enlarge a document To reduce a documentTo collate multiple copies TAD/FAX Mode Setup KX-FP155 onlyTAD/FAX mode Receiving phone calls and faxes automatically Setting up the voice and fax message receptionSetstop Greeting KX-FP155 onlyRecording your own greeting messages RecordErase SET Stop Greeting / Memo Message KX-FP155 onlyErasing your own recorded greeting messages Leaving a message for others or yourselfIncoming Messages KX-FP155 only Listening to recorded messagesPlay Messages Erase Slow Quick SET Stop Recording a message in a mailbox Remote Operation KX-FP155 onlyOperating from a remote location Remote operation cardListening to recorded messages When there are new messagesWhen voice memory is full Key Remote commandOther remote operations How incoming messages are recorded in a mailbox Voice Mailbox KX-FP155 onlyHow callers can leave you private messages To use a mailboxTo erase your own mailbox greeting message Recording your own mailbox greeting messagesMenu Stop SET To check the mailbox greeting messageRecord Erase SET Stop Play Messages To record a memo message into a mailboxTo erase all the messages in a mailbox To listen to messages in another memory after playback Listening to recorded messages from a remote locationTo check the transfer greeting message Option KX-FP155 onlyTransferring recorded messages to another telephone Recording your own transfer greeting messageFeatures Summary ProgrammingGeneral programming method Basic features How to set menu optionsProgramming table Tone VOXAdvanced features Normal #42 Setting the message alertSetting the recording time alert #41Setting the auto disconnection Code Feature & Display Settings How the unit operatesSetting the friendly reception Setting the fax voice guidanceSee page 57 for details #51#52 CheckMode ECM Setting the message transferSetting the incoming message Setting the Error CorrectionUse this unit Setting the location where youSetting the connecting tone #70YES FAX onlyTEL/FAX TAD/FAXReports Error MessagesDisplay Display message Cause & solutionMessage Full Modem ErrorPolling Error Transmit ErrorGeneral OperationsFax receiving Fax sendingReceiving mode Using an answering machine KX-FP151 onlyCopying Messages in the mailbox do not play back If a power failure occursAnswering device KX-FP155 only Cannot retrieve recorded messages from a remote locationJams Recording paper jamPAPER1JAMMED Document jams sending Do not touch the black sheets on the thermal head CleaningDocument feeder Thermal headStop Menuset Printed ReportsReference lists and reports Print Report Press NAVI.I HTechnical data about this product SpecificationsPaper specifications Recording paper size Code Feature name IndexProgram index Index Index PFQX1729ZA KH0502MK0
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