Panasonic KX-FP151AL, KX-FP155AL manual Fax sending, Fax receiving

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Operations

Fax – sending

I cannot send documents.

●The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16) (KX-FP151 only).

●The other party’s fax machine is busy or has run out of recording paper. Try again.

●The other party’s machine is not a facsimile. Check with the other party.

●The other party’s fax machine rings too many times. Send the fax manually (p. 30).

The other party complains that letters on their received document are distorted or not clear.

●If your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

●The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

●Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that dirty patterns or black lines appear on their received document.

●The glass or rollers are dirty. Clean them (p. 81).

I cannot send a fax overseas.

●Use the overseas transmission mode of feature #23 (p. 64).

●Add two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

●The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 16) (KX-FP151 only).

●When you have a single telephone line and subscribe to a telephone company’s voice mail service, you must also subscribe to the Distinctive Ring Service (p. 46).

I cannot receive documents automatically.

●The receiving mode is set to TEL mode. Set the receiving mode:

–KX-FP151: FAX ONLY mode (p. 39) or TEL/FAX mode (p. 40).

(continued)

–KX-FP155: TAD/FAX mode (p. 49), FAX ONLY mode (p. 39) or TEL/FAX mode (p. 40).

●The time taken to answer the call is too long. Decrease the number of rings: feature #06 (p. 62), #30 (p. 65) and #78 (p. 71).

●The greeting message is too long. Shorten the message (p. 50) (KX-FP155 only).

The display shows the following, but faxes are not received.

CONNECTING.....

●The incoming call is not a fax. Change the receive mode:

–KX-FP151: TEL mode (p. 38).

–KX-FP155: TEL mode (p. 38) or TAD/FAX mode (p. 49).

A blank sheet is ejected.

●If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 65).

●The other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a dirty pattern appears on your recording paper.

●The glass or rollers are dirty. Clean them (p. 81).

The printing quality is poor.

●The other party sent a faint document. Ask them to send a clearer copy of the document.

●The thermal head is dirty. Clean it (p. 81).

●Some paper has instructions recommending which side to print on. Try turning the paper over.

●You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.

The other party complains that they cannot send a document.

●The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (p. 15) or clear the jammed paper (p. 79).

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Contents Operating Instructions For your future reference CopyrightFor Australian users Service difficulties InstallationImportant information for Australian users Safety instructions Important safety instructionsTable of Contents Copy Accessories Included accessoriesAccessory information Model No Specifications / UsageHelp function Help ButtonHelp SET Finding the Controls OverviewLocation For New Zealand users onlyFor KX-FP155 Setup Ink film installing / replacingFor replacement only Pull out the blue gear and remove the usedCorrect Incorrect Please WaitRecording paper Paper trayTo add paper Connections Metal barTo use the fax machine with a computer on the same line Date and time, your logo and facsimile telephone number Setting the date and timeMenu SET Setting your logo StopRecall Menu SET MuteTo select characters with the dial keypad To select characters using +orDisplay order of characters Setting your facsimile telephone number System SET UP Press NAVI.I HSending Report Recall MenuVolume Adjusting volumeNavigator Directory Storing names and telephone numbers into the directoryHelpful hint To delete a character/numberEditing a stored entry Erasing a stored entryMaking a phone call using the directory Navigator Directory / RecordingRecording a telephone conversation KX-FP155 only Record StopCaller ID service from your phone company To confirm caller information using the Caller ID listCaller ID How Caller ID is displayedViewing and calling back using caller information Stop FAX/START Caller IDTo display the caller’s name Display while viewingErasing all caller information Erasing specific caller information KX-FP155 onlyMenuset Caller ID Stop EraseCaller ID Storing caller information into the directoryNAME=WENDY Storepress SET Voice Contact Initiating voice contactReceiving a request for voice contact Voice StandbySending a fax manually Sending FaxesHelp FAX/START SET Stop Documents you can send Sending a fax using the directory Stop FAX/STARTFax auto redial If your unit does not send a faxBroadcast transmission Programming entries into the broadcast memoryMenu Stop SETErasing a stored entry in the broadcast memory Adding a new entry into the broadcast memoryStop Menu SET To cancel the broadcast setting Sending the same document to pre-programmed partiesBroadcast Sendpress SET To send to selected parties only onceSetting the unit to receive faxes When receiving phone When receiving calls CallsWhen receiving faxes Receiving FaxesWhen receiving phone calls When receiving calls Fax receivingWith answering Machine KX-FP151 only Remote Fax activationActivating TEL mode TEL mode Answering all calls manuallyReceiving a fax manually FAX only mode All calls are received as faxes Activating FAX only modeFAX only Mode Auto AnswerDelayed ring setting Phone call Fax calling Recognition ring setting ToneTo set TEL/FAX mode Call is receivedWhen an extension telephone is connected Using the unit with an answering machine KX-FP151 only Setting up the fax machine and an answering machineHow the fax machine and answering machine work Receiving a voice message and fax document in one callReceiving phone calls Receiving faxesExtension telephone PollingPager call When your pager receives a pager callMenu SET REDIAL/PAUSE Using with the ring detection feature Setup ItemDistinctive Ring Ring DetectionCopying Making a copyNUMBER=1 Copypress Start Or Press NAVI. H Start Stop CopyTo reduce a document To enlarge a documentTo collate multiple copies Setup KX-FP155 only TAD/FAX mode Receiving phone calls and faxes automaticallySetting up the voice and fax message reception TAD/FAX ModeGreeting KX-FP155 only Recording your own greeting messagesRecord SetstopGreeting / Memo Message KX-FP155 only Erasing your own recorded greeting messagesLeaving a message for others or yourself Erase SET StopListening to recorded messages Incoming Messages KX-FP155 onlyPlay Messages Erase Slow Quick SET Stop Remote Operation KX-FP155 only Operating from a remote locationRemote operation card Recording a message in a mailboxWhen there are new messages When voice memory is fullKey Remote command Listening to recorded messagesOther remote operations Voice Mailbox KX-FP155 only How callers can leave you private messagesTo use a mailbox How incoming messages are recorded in a mailboxRecording your own mailbox greeting messages Menu Stop SETTo check the mailbox greeting message To erase your own mailbox greeting messageTo record a memo message into a mailbox Record Erase SET Stop Play MessagesTo erase all the messages in a mailbox Listening to recorded messages from a remote location To listen to messages in another memory after playbackOption KX-FP155 only Transferring recorded messages to another telephoneRecording your own transfer greeting message To check the transfer greeting messageProgramming Features SummaryGeneral programming method How to set menu options Basic featuresProgramming table VOX ToneAdvanced features Normal Setting the message alert Setting the recording time alert#41 #42Code Feature & Display Settings How the unit operates Setting the friendly receptionSetting the fax voice guidance Setting the auto disconnection#51 #52Check See page 57 for detailsSetting the message transfer Setting the incoming messageSetting the Error Correction Mode ECMSetting the location where you Setting the connecting tone#70 Use this unitFAX only TEL/FAXTAD/FAX YESError Messages ReportsDisplay message Cause & solution DisplayModem Error Polling ErrorTransmit Error Message FullOperations GeneralFax sending Fax receivingUsing an answering machine KX-FP151 only Receiving modeCopying If a power failure occurs Answering device KX-FP155 onlyCannot retrieve recorded messages from a remote location Messages in the mailbox do not play backRecording paper jam JamsPAPER1JAMMED Document jams sending Cleaning Document feederThermal head Do not touch the black sheets on the thermal headPrinted Reports Reference lists and reportsPrint Report Press NAVI.I H Stop MenusetSpecifications Technical data about this productPaper specifications Recording paper size Index Code Feature nameProgram index Index Index PFQX1729ZA KH0502MK0
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