9. Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 31).
Message | Code | Cause & Solution |
COMMUNICATION ERROR | L A transmission or reception error occurred. | |
| Try again or check with the other party. | |
| FF |
|
|
|
|
| 43 | L A line problem occurred. Connect the |
| 44 | telephone line cord to a different jack and try |
|
| again. |
|
| L An overseas transmission error occurred. Try |
|
| using the overseas mode (feature #411, page |
|
| 54). |
|
|
|
DOCUMENT JAMMED | L The document is jammed. Remove the | |
|
| jammed document (page 73). |
|
|
|
| 54 | L A transmission or reception error occurred |
| 59 | because of a problem with the other party’s |
| 70 | fax machine. Check with the other party. |
|
|
|
MEMORY FULL | L The memory is full of received documents | |
|
| due to a lack of recording paper or a recording |
|
| paper jam. Install paper (page 16) or clear the |
|
| jammed paper (page 70). |
|
|
|
NO DOCUMENT / FAILED PICKUP | L The document was not fed into the unit | |
|
| properly. |
|
|
|
OTHER FAX NOT RESPONDING | L The other party’s fax machine is busy or has | |
|
| run out of recording paper. Try again. |
|
| L The other party’s fax machine rings too many |
|
| times. Send the fax manually (page 30). |
|
| L The other party’s machine is not a fax |
|
| machine. Check with the other party. |
|
| L The number you dialled is not in service. |
|
|
|
PRESSED THE STOP KEY | L {STOP} was pressed and fax communication | |
|
| was cancelled. |
|
|
|
THE COVER WAS OPENED | L The front cover was opened. Close it and try | |
|
| again. |
|
|
|
OK | L Fax transmission or reception was | |
|
| successful. |
|
|
|
58