Sharp UX-B800 manual Troubleshooting, Problems and Solutions, Line error

Page 63

Problems and Solutions

10. Troubleshooting

Problems and Solutions

For network connection problems (Scan to E-mail), see page 17.

Line error

Problem

 

Solution

 

 

LINE ERROR appears in

A line error occurs when your machine cannot

the display.

communicate correctly with another fax machine. The

 

error is usually due to a problem on the phone line.

 

Try faxing again. If unsuccessful, check the following:

 

Check the connection. The cord from the TEL. LINE

 

 

socket to the wall socket should be no longer than two

 

 

meters.

 

Make sure there are no modem devices sharing the

 

 

same telephone line.

 

Check with the other party to make sure their fax

 

 

machine is functioning properly.

 

Have your telephone line checked for line noise.

 

Try connecting the machine to a different phone line.

 

If the error persists, the machine may need service.

 

 

 

Dialling and transmission problems

 

Problem

 

Solution

 

 

 

No dial tone when you

Make sure the handset cord is connected to the

pick up the handset or

 

correct socket. See Connect the handset on page 8.

press

SPEAKER

Make sure that the telephone line is properly

.

 

 

 

connected to both the TEL. LINE socket and the wall

 

 

 

socket (see page 12).

 

 

Make sure that the telephone line is good.

 

 

 

 

10. Trouble- shooting

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Contents Please do not Throw IT Away UX-B800GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Mains Plug Wiring InstructionsTable of Contents Introduction SpecificationsOperating temperature Scanning ResolutionPower requirements Power consumptionImportant safety information Secure key Press to use the fax secure receive function p Look at the Operation PanelNumber keys Use to dial numbers COPY/HELP keyLetter keys Speaker press once again before you replace the handset When speaking throughMonitoring phone conversations Used for speaking it is only for listeningSetup InstallationUnpacking Checklist Unpacking ChecklistApproximately 200 sheets of A4-size When finished, pressLoading Paper Loading PaperPrint cartridge yield Sharp UX-C80B replacement cartridge Connecting the Power CordConnecting the Power Cord Installing the Print CartridgeMake sure all Tape is removed Do not touch Installing the Print CartridgePress NEW if the cartridge you installed is new Remove only the tape from the new cartridgeConnecting the Phone Line Connecting the Phone LineExtension phone optional Setting the Date and Time Name and Fax NumberName and Fax Number Speaker volume Setting the Reception ModeSetting the Reception Mode Volume AdjustmentRequirements Connecting the MachineConnecting the Machine Scan to E-mailPress , then to show If NOW Connecting / CheckIP address Checking your IP address and the connectionMail Settings Mail SettingsIf the machine is unable to Communicate Setting, or press to exit Accessing the machine’s WebMail settings To store an e-mail address in a Storing E-mail AddressesStoring E-mail Addresses Storing an e-mail addressDisplay 1=EDIT, 2=CLEAR Editing and clearing stored e-mail addressesTo search for a stored address, press Scan to E-mail TransmissionScan to E-mail Transmission Press , pressWhen finished, press File Format Press for Tiff Name UXB800-yymmddhhmmssSending a message only Cable Disconnected Error messagesConnection Error Server ErrorNetwork Settings Network SettingsInitializing the network settings Loading the Document Sending FaxesTransmittable Documents Transmittable DocumentsContrast settings Resolution and ContrastResolution and Contrast Resolution settingsWith Normal Dialling, you pick up Sending a Fax Normal DiallingStoring fax and phone numbers Procedure, press Press to select FAX. Display FAX # ModeSending a Fax Auto Dialling Sending a Fax Auto DiallingRfunction Editing and clearing auto-dial numbers Using an auto-dial number to send a faxSearch Dialling Press or Sending a fax by Direct Keypad DiallingRedial Automatic rediallingAutomatic redialling, press Batch Page Numbering Batch Page NumberingSending a Fax From Memory TEL/FAX Mode TEL/FAX Mode Using Auto ModeReceiving Faxes Answering with an extension phone Using Manual ModeUsing Manual Mode Answering with the machine’s handsetIf faxes held in memory are erased, a Reception to MemoryReception to Memory Memory capacityEnlarge/reduce Press or Making CopiesSorting copies Load the documents. Maximum of 20 A4-size sheetsSpecial Functions BroadcastingBroadcasting Broadcasting using a Group Key If the memory becomes fullStoring destinations in Group Keys Until Then Caller ID Requires ServiceTo delete a destination, press when it appears When you have finished entering Destinations, pressBlocking voice calls Display messagesDeleting calls from the list Caller ID listPress Duplex and then Blocking Unwanted FaxesBlocking Unwanted Faxes Duplex ScanningFax Forward to E-mail Fax Forward to E-mailAnother group, or press to exit Press Press to select on To turn off Receive Fax to E-mail Activating and deactivating Fax Forward to E-mailPrinting forwarded faxes Printing a reportActivating Secure Receive Setting a secure codeSecure Receive Secure ReceiveClearing the secure code Deactivating Secure ReceiveTransferring calls PBX OperationsPBX Operations Making enquiry callsOption Settings and Print Settings Option SettingsOption Settings Duration TransactionList Pseudo RingAuto Print FAX SignalECM Mode CALLER-IDDetection Initial setting onDial Tone PressPrint Settings Print SettingsNozzles CleanAlign CartridgeWhilst no document is loaded Feeder to print this list Printing ListsPress to print the list Help ListTransaction Report Transaction ReportHeadings in the Transaction Report Cleaning the scanning glass and rollers MaintenanceCleaning the Machine Cleaning the MachineImproving Print Quality Cleaning the housingCleaning the print cartridge nozzles Improving Print QualityWiping the print nozzles and contacts If you have cleaned the print nozzles asAbout the lithium battery Cleaning the cartridge holderLine error TroubleshootingProblems and Solutions Problems and SolutionsReception and copying problems Receiving machine manually and make sure that it isResponding you should hear a fax tone Transmission or copying General problemsPrinting paper comes AbilityMessages and Signals Messages and SignalsInk remains Persists, see Line error onPrint cartridge is installed correctly, and then close Paper jam may have occurred. Follow the procedureAudible signals Clearing jammed printing paper Clearing Paper JamsClearing Paper Jams Clearing a jammed documentQuick Reference Guide Index IndexIndex Other Countries outside the EU Sharp Corporation