Sharp UX-B800 manual Error messages, Connection Error, Server Error, Cable Disconnected

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Scan to E-mail Transmission

Error messages

If transmission is not successful because the machine is unable to connect to your mail server, one of the following error messages will appear.

[CONNECTION ERROR]

This appears when communication does not take place correctly on your local network, usually due to a problem with the cable connections. Make sure that the cable ends are securely inserted in the LAN ports. Make sure that the correct cable is being used and that the cable is good. Make sure that your router or hub is powered on.

[SERVER ERROR]

This appears when the machine cannot connect to your mail server or there is no response from the mail server.

Make sure the SMTP server setting is correct (p. 19). If you have configured “SMTP Authentication” settings or “POP before SMTP” settings in the machine’s Web pages, make sure these settings are correct (p. 17).

[SERVER NOT FOUND] / [SMTP] This appears when an incorrect host name is entered for your SMTP server. Check the SMTP server setting (p. 19).

[SERVER ERROR] / [SMTP-AUTH] This appears when your SMTP server requires SMTP authentication and the SMTP authentication user name or password entered in the machine’s Web page is not correct (p. 17).

[SERVER NOT FOUND] / [DHCP] This appears when the machine is unable to automatically obtain an IP address. Restart your router or other device that acts as your DHCP server.

[CABLE DISCONNECTED]

This may appear below any of the above messages. Check the same items as in [CONNECTION ERROR] above.

If an undelivered mail report is sent to inform you that your e-mail message was not successfully delivered, the report will be sent to the sender address entered in the e- mail settings (page 17).

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Contents UX-B800 Please do not Throw IT AwayMains Plug Wiring Instructions GREEN-AND-YELLOW Earth BLUENeutral BROWNLiveTable of Contents Specifications IntroductionPower consumption Scanning ResolutionPower requirements Operating temperatureImportant safety information COPY/HELP key Look at the Operation PanelNumber keys Use to dial numbers Secure key Press to use the fax secure receive function pLetter keys Used for speaking it is only for listening When speaking throughMonitoring phone conversations Speaker press once again before you replace the handsetUnpacking Checklist InstallationUnpacking Checklist SetupLoading Paper When finished, pressLoading Paper Approximately 200 sheets of A4-sizeInstalling the Print Cartridge Connecting the Power CordConnecting the Power Cord Print cartridge yield Sharp UX-C80B replacement cartridgeRemove only the tape from the new cartridge Installing the Print CartridgePress NEW if the cartridge you installed is new Make sure all Tape is removed Do not touchExtension phone optional Connecting the Phone LineConnecting the Phone Line Name and Fax Number Setting the Date and TimeName and Fax Number Volume Adjustment Setting the Reception ModeSetting the Reception Mode Speaker volumeScan to E-mail Connecting the MachineConnecting the Machine RequirementsChecking your IP address and the connection If NOW Connecting / CheckIP address Press , then to showIf the machine is unable to Communicate Mail SettingsMail Settings Accessing the machine’s Web Setting, or press to exitMail settings Storing an e-mail address Storing E-mail AddressesStoring E-mail Addresses To store an e-mail address in aEditing and clearing stored e-mail addresses Display 1=EDIT, 2=CLEARPress , press Scan to E-mail TransmissionScan to E-mail Transmission To search for a stored address, pressSending a message only When finished, press File Format Press for TiffName UXB800-yymmddhhmmss Server Error Error messagesConnection Error Cable DisconnectedInitializing the network settings Network SettingsNetwork Settings Transmittable Documents Sending FaxesTransmittable Documents Loading the DocumentResolution settings Resolution and ContrastResolution and Contrast Contrast settingsSending a Fax Normal Dialling With Normal Dialling, you pick upSending a Fax Auto Dialling Procedure, press Press to select FAX. Display FAX # ModeSending a Fax Auto Dialling Storing fax and phone numbersRfunction Using an auto-dial number to send a fax Editing and clearing auto-dial numbersSending a fax by Direct Keypad Dialling Search Dialling Press orAutomatic redialling, press RedialAutomatic redialling Sending a Fax From Memory Batch Page NumberingBatch Page Numbering Receiving Faxes TEL/FAX ModeTEL/FAX Mode Using Auto Mode Answering with the machine’s handset Using Manual ModeUsing Manual Mode Answering with an extension phoneMemory capacity Reception to MemoryReception to Memory If faxes held in memory are erased, aLoad the documents. Maximum of 20 A4-size sheets Making CopiesSorting copies Enlarge/reduce Press orBroadcasting Special FunctionsBroadcasting Storing destinations in Group Keys Broadcasting using a Group KeyIf the memory becomes full When you have finished entering Destinations, press Caller ID Requires ServiceTo delete a destination, press when it appears Until ThenCaller ID list Display messagesDeleting calls from the list Blocking voice callsDuplex Scanning Blocking Unwanted FaxesBlocking Unwanted Faxes Press Duplex and thenAnother group, or press to exit Fax Forward to E-mailFax Forward to E-mail Printing a report Activating and deactivating Fax Forward to E-mailPrinting forwarded faxes Press Press to select on To turn off Receive Fax to E-mailSecure Receive Setting a secure codeSecure Receive Activating Secure ReceiveDeactivating Secure Receive Clearing the secure codeMaking enquiry calls PBX OperationsPBX Operations Transferring callsOption Settings Option Settings and Print SettingsOption Settings Pseudo Ring TransactionList DurationCALLER-ID FAX SignalECM Mode Auto PrintPress Initial setting onDial Tone DetectionPrint Settings Print SettingsCartridge CleanAlign NozzlesHelp List Printing ListsPress to print the list Whilst no document is loaded Feeder to print this listHeadings in the Transaction Report Transaction ReportTransaction Report Cleaning the Machine MaintenanceCleaning the Machine Cleaning the scanning glass and rollersImproving Print Quality Cleaning the housingCleaning the print cartridge nozzles Improving Print QualityIf you have cleaned the print nozzles as Wiping the print nozzles and contactsCleaning the cartridge holder About the lithium batteryProblems and Solutions TroubleshootingProblems and Solutions Line errorResponding you should hear a fax tone Reception and copying problemsReceiving machine manually and make sure that it is Ability General problemsPrinting paper comes Transmission or copyingMessages and Signals Messages and SignalsPaper jam may have occurred. Follow the procedure Persists, see Line error onPrint cartridge is installed correctly, and then close Ink remainsAudible signals Clearing a jammed document Clearing Paper JamsClearing Paper Jams Clearing jammed printing paperQuick Reference Guide Index IndexIndex Other Countries outside the EU Sharp Corporation