12. Help
12.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 40).
Message | Code | Cause & Solution |
COMMUNICATION ERROR | L A transmission or reception error occurred. | |
| Try again or check with the other party. | |
| FF |
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| 43 | L A line problem occurred. Connect the |
| 44 | telephone line cord to a different jack and try |
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| again. |
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| L An overseas transmission error occurred. Try |
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| using the overseas mode (feature #23 on |
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| page 60). |
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DOCUMENT JAMMED | L The document is jammed. Remove the | |
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| jammed document (page 91). |
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| 54 | L A transmission or reception error occurred |
| 59 | because of a problem with the other party’s |
| 70 | fax machine. Check with the other party. |
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JUNK FAX PROH. REJECT | L The fax was rejected by the junk fax prohibitor | |
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| feature (page 49). |
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MEMORY FULL | L The memory is full of received documents | |
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| due to a lack of recording paper, a lack of ink |
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| film or a recording paper jam. Install paper |
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| (page 17), install ink film (page 14) or clear |
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| the jammed paper (page 88). |
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NO DOCUMENT | L The document was not fed into the unit | |
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| properly. |
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OTHER FAX NOT RESPONDING | L The other party’s fax machine is busy or has | |
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| run out of recording paper. Try again. |
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| L The other party’s fax machine rings too many |
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| times. Send the fax manually (page 39). |
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| L The other party’s machine is not a fax |
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| machine. Check with the other party. |
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| L The number you dialled is not in service. |
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PRESSED THE STOP KEY | L {STOP} was pressed, and fax transmission or | |
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| reception was cancelled. |
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OK | L Fax transmission or reception was | |
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| successful. |
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