Panasonic KX-FC238HK Problem Cause & Solution Base unit beeps, Speakerphone is not, Working, Ring

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	12. Help

Problem	Cause & Solution
The base unit beeps.	L Recording paper/ink film has run out. Press {STOP} to stop the
	beeps and install paper/ink film.

The speakerphone is not	L Use the speakerphone in a quiet room.
working.	L If you have difficulty hearing the other party, adjust the volume.

I cannot locate a handset.	L The called handset is too far from the base unit.
	L The called handset is in use. Try again later.

Caller information is not	L You have not subscribed to Caller ID service.
displayed.	L The caller requested not to send his/her information.
	L Depending on the service of the local telephone company, caller
	information may not be displayed on the handset in TEL/FAX
	mode. In this case, change the TEL/FAX ring setting to 1 (feature
	#78 on page 62).

While viewing caller	L Do not pause for over 1 minute on the handset or 3 minutes on the
information, the display	base unit while searching.
returns to standby mode.

12.3.3 Handset

Problem	Cause & Solution
The handset does not	L Make sure that the batteries are installed correctly (page 18).
work.	L Fully charge the batteries (page 20).
	L Clean the charge contacts and charge again (page 20).
	L Turn the handset power OFF, then ON (page 21).
	L Check that the power cord is connected properly.
	L The handset has not been registered to the base unit. Register the
	handset (page 73).
	L Re-install the batteries (page 18) and fully charge them.

The handset display is	L The handset is not turned ON. Turn the power ON (page 21).
blank.

The handset will not turn	L Make sure that the batteries are installed correctly (page 18).
ON.	L Fully charge the batteries (page 20).
	L Clean the charge contacts and charge again (page 20).

w is flashing.	L The handset is not registered to the base unit. Register it (page
	73).
	L The handset is too far from the base unit. Move closer.
	L The power cord is not connected. Check the connections.
	L You are using the handset or base unit in an area with high
	electrical interference. Locate the handset and base unit away from
	interference sources, such as antenna and mobile phones.

The handset does not	L The night mode feature is turned ON. Turn it OFF (page 67).
ring.	L The ringer volume is turned OFF. Adjust it (page 22).

The batteries should be	L Clean the charge contacts and charge again (page 20).
charging but the battery	L The power cord is disconnected. Plug in the power cord.
icon does not change.

A busy tone is heard when	L The handset is too far from the base unit. Move closer and try
{C} is pressed.	again.
	L The base unit or another handset is on an outside call. Wait for the
	other user to complete the call.

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Contents Operating Instructions Open How to use the operating instructionsBase unit Location of ControlsHandset Buttons Listed in alphabetical orderAttach your sales receipt here Important safety instructions Battery InstallationFor best performance Phonebook Before calling backUseful Information Quantity Included accessoriesAvailable accessories Accessory informationModel No Specifications/Usage Button descriptions of the base unit Button descriptions of the handset Display icons Display descriptions of the handsetDisplay icon Meaning Speaker Receiver Microphone Removing the shipping tape OverviewInstalling the ink film Ink film installation / replacementIncorrect CorrectReplacing the ink film Paper trayCorrectIncorrect Recording paperInstalling the batteries Battery installation / replacementReplacing the batteries Electrolyte Do not mix old and new batteriesConnections Battery strength Battery chargeBattery icons Battery strength Battery lifePower on Turning the handset power ON/OFFPower OFF Base unit help functionRinger volume Adjusting handset Adjusting base unit VolumeINT Ring toneDate and time Dialling modeWith the handset With the base unitExample 315 PM 12-hour time entry 1. Press 03 System Setup Press NaviTo correct a mistake SET Date & Time Press SETStop Menu Flash Your logoKeypad Characters To enter your logo Example BillYour fax number Making phone calls Key lock MuteTo turn key lock OFF, press j/OK for about 2 seconds Digital SP-PHONE MuteAuto talk feature INT. Any key answer featureAnswering phone calls Handset phonebookCategories Making a phone call using the phonebookEditing a stored item One touch dial Erasing stored itemsChain dial Erasing a stored item Base unit phonebookErase Digital SP-PHONE How Caller ID is displayed Caller ID serviceAnother method to erase a stored item Call Waiting Caller ID Handset only Category features for handset phonebookChanging category ring tones Caller ID Viewing and calling back using caller informationFAX/START Digital SP-PHONE Erasing caller information Editing a caller’s telephone number before calling backInto the handset phonebook Storing caller information into the phonebookInto the base unit phonebook Voice mail service Stop Redial FAX/START Digital SP-PHONE Sending a fax manuallyDocuments you can send Broadcast transmission Sending a fax using the base unit phonebookProgramming items into the broadcast memory Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of partiesSelecting the way to use your fax machine Use only as a fax FAX only modeAuto receive Manual receive Use mostly as a telephone TEL modeUse as a telephone and/or Fax Receiving a fax manually Auto answer Activating TEL modeStop FAX/START Digital SP-PHONE TEL/FAX Mode Activating TEL/FAX modeTAM/FAX Mode Activating TAM/FAX modeRing setting in TAM/FAX mode Receiving a fax automatically Auto answer onFAX only Mode Activating FAX only modeStoring undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor listTo use the ring detection feature, set to TEL mode Using with the ring detection featureMaking a copy More copying featuresStop Start Default Setting Recording Original Paper size Document SizeA4, Letter LegalErasing your recorded greeting message Recording your greeting messageSET MIC Stop Erase GREETING/REC GREETING/CHECK Press GREETING/RECLeaving a message for others or yourself Listening to recorded messagesErasing recorded messages SET Stop Erase PlaybackAnswering Machine Operating from a remote location Remote operation using remote commandsSummary of remote operation To turn on the auto answer setting Turn OFF auto answer settingSkip greeting message Recording a marker messageProgramming advanced features Programming basic featuresBase unit programming Basic features Advanced features Code #43 Setting the recording time alert Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #67 Setting the incoming message monitor Code #58 Setting the scan contrastCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneProgram code and direct command button Direct commands for programming featuresOFF #23 Overseas mode #13 Dialling mode#25 Delayed transmission OFF #73 Manual receive mode#78 TEL/FAX ring setting #76 Connecting tone#80 Set default YES OFF #77 Auto answerHandset programming Menu Sub-menu Default settingMaximum 2300/0600Night mode AlarmProgrammable functions Ringer optionsDisplay setup Other options Call optionsSetting pause length Programmable functions using the base unit PINChanging the flash time Resetting handset programming that uses the base unit PIN Setting call restrictionStoring/changing emergency numbers Changing the base unit PIN personal identification numberRepeater mode will be retained Registering a handset to a base unit Operating additional unitsCancelling a base unit Cancelling a handsetHandset locator Increasing the range of the base unitExample When handset 1 transfers a call to handset Handset Example When handset 1 calls handset HandsetIntercom between handsets Transferring calls between handsets / Conference callsCopying a stored item Copying handset phonebook itemsCopying all stored items Character entry modes Available character entries for the handsetCyrillic character table P Extended 2 character table OError messages Reports Display Cause and Solution Error messages Base unit displayPlease use genuine Panasonic replacement film Service personnelTransmission error occurred. Try again Unnecessary messagesInitial settings When a function does not work, check hereGeneral Returns to standby mode Problem Cause & Solution Base unit beepsProblem Cause & Solution Handset does not Charging but the batteryDocuments using Problem Cause & Solution Static, sound cuts in/outFades. Interference from Other electrical unitsFax receiving Fax sendingCopying Answering machine If a power failure occursRecording paper jams When the recording paper has jammed in the unitCorrect START1 When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaningThermal head cleaning Help Reference lists and reports Base unit only Specifications RF transmission power Approx mW Operating environment Duplex procedureMass Weight Approx g StandardIndex FAX only TAM/FAX 100 101 102 103 Global web site Copyright PFQX2217ZA CM0905PK02/2