Panasonic KX-FC238HK manual Fax sending, Fax receiving

Page 87

 

 

12. Help

12.3.4 Fax – sending

 

 

 

 

Problem

 

Cause & Solution

I cannot send documents.

 

L The other party’s fax machine is busy or has run out of recording

 

 

paper. Try again.

 

 

L The other party does not have a fax machine. Check with the other

 

 

party.

 

 

L The other party’s fax machine failed to answer the fax

 

 

automatically. Send the fax manually (page 39).

 

 

L The memory is full of received documents and the quick scan

 

 

(feature #34 on page 60) is ON. Turn this feature OFF, and send

 

 

the fax again.

 

 

 

I cannot send a fax

 

L Use the overseas transmission mode of feature #23 (page 60).

overseas.

 

L Add two pauses at the end of the telephone number or dial

 

 

manually.

 

 

 

The other party complains

 

L If your line has special telephone services such as call waiting, the

that letters on their

 

service may have been activated during fax transmission. Connect

received document are

 

the unit to a line that does not have these services.

distorted or not clear.

 

L Another telephone on the same line is off the hook. Hang up the

 

 

telephone and try again.

 

 

L Try copying the document. If the copied image is clear, there may

 

 

be something wrong with the other party’s machine.

 

 

L Adjust the scan contrast using feature #58 (page 62).

 

 

 

The other party complains

 

L The scanner glass, white plate or rollers are dirty with correction

that black lines, white

 

fluid, etc. Clean them (page 92). Please do not insert a document

lines or smudges appear

 

before correction fluid has dried completely.

on their received

 

 

document.

 

 

 

 

 

12.3.5 Fax – receiving

 

 

 

 

Problem

 

Cause & Solution

I cannot receive

 

L The ink film is empty. Replace the ink film with a new one (page

documents.

 

16).

 

 

 

I cannot receive

 

L The receiving mode is set to TEL mode.

documents automatically.

 

Change the receiving mode to TAM/FAX mode (page 47), FAX

 

 

ONLY mode (page 48) or TEL/FAX mode (page 46).

 

 

L The time taken to answer the call is too long. Decrease the number

 

 

of rings before the unit answers a call (feature #06 on page 59 and

 

 

#78 on page 62).

 

 

L The greeting message is too long. Record a shorter message

 

 

(page 53).

 

 

 

The display shows

 

L The receiving mode is set to FAX ONLY mode and the incoming

“CONNECTING.....”, but

 

call is not a fax. Change the receiving mode to TEL mode (page

faxes are not received.

 

45), TAM/FAX mode (page 47) or TEL/FAX mode (page 46).

A blank sheet is ejected.

 

L If a blank sheet is ejected after the received document is printed

 

 

out, the size of the document sent by the other party is as large as,

 

 

or larger than, the recording paper, or the receiving reduction rate

 

 

is not programmed correctly. Program the proper rate in feature

 

 

#36 (page 61).

 

 

L The other party placed the document in their fax machine the

 

 

wrong way. Check with the other party.

 

 

 

 

 

 

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Contents Operating Instructions Open How to use the operating instructionsButtons Listed in alphabetical order Location of ControlsBase unit HandsetAttach your sales receipt here Important safety instructions Battery InstallationFor best performance Phonebook Before calling backUseful Information Quantity Included accessoriesAccessory information Available accessoriesModel No Specifications/Usage Button descriptions of the base unit Button descriptions of the handset Display descriptions of the handset Display iconsDisplay icon Meaning Speaker Receiver Microphone Removing the shipping tape OverviewInstalling the ink film Ink film installation / replacementIncorrect CorrectReplacing the ink film Paper trayCorrectIncorrect Recording paperElectrolyte Do not mix old and new batteries Battery installation / replacementInstalling the batteries Replacing the batteriesConnections Battery life Battery chargeBattery strength Battery icons Battery strengthBase unit help function Turning the handset power ON/OFFPower on Power OFFRing tone Adjusting handset Adjusting base unit VolumeRinger volume INTWith the base unit Dialling modeDate and time With the handsetSET Date & Time Press SET System Setup Press NaviExample 315 PM 12-hour time entry 1. Press 03 To correct a mistakeTo enter your logo Example Bill Your logoStop Menu Flash Keypad CharactersYour fax number Making phone calls Digital SP-PHONE Mute MuteKey lock To turn key lock OFF, press j/OK for about 2 secondsHandset phonebook INT. Any key answer featureAuto talk feature Answering phone callsMaking a phone call using the phonebook CategoriesEditing a stored item Erasing stored items One touch dialChain dial Base unit phonebook Erasing a stored itemErase Digital SP-PHONE Caller ID service How Caller ID is displayedAnother method to erase a stored item Category features for handset phonebook Call Waiting Caller ID Handset onlyChanging category ring tones Viewing and calling back using caller information Caller IDFAX/START Digital SP-PHONE Erasing caller information Editing a caller’s telephone number before calling backStoring caller information into the phonebook Into the handset phonebookInto the base unit phonebook Voice mail service Stop Redial FAX/START Digital SP-PHONE Sending a fax manuallyDocuments you can send Adding a new item into the broadcast memory Sending a fax using the base unit phonebookBroadcast transmission Programming items into the broadcast memoryTo send the same document to a one-time group of parties To cancel broadcast transmissionErasing a stored item from the broadcast memory Sending the same document to pre-programmed partiesUse only as a fax FAX only mode Selecting the way to use your fax machineAuto receive Use mostly as a telephone TEL mode Manual receiveUse as a telephone and/or Fax Activating TEL mode Receiving a fax manually Auto answerStop FAX/START Digital SP-PHONE TEL/FAX Mode Activating TEL/FAX modeReceiving a fax automatically Auto answer on Activating TAM/FAX modeTAM/FAX Mode Ring setting in TAM/FAX modeFAX only Mode Activating FAX only modeTo print the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To display the junk fax prohibitor listTo use the ring detection feature, set to TEL mode Using with the ring detection featureMore copying features Making a copyStop Start Legal Setting Recording Original Paper size Document SizeDefault A4, LetterPress GREETING/REC Recording your greeting messageErasing your recorded greeting message SET MIC Stop Erase GREETING/REC GREETING/CHECKSET Stop Erase Playback Listening to recorded messagesLeaving a message for others or yourself Erasing recorded messagesAnswering Machine Remote operation using remote commands Operating from a remote locationSummary of remote operation Recording a marker message Turn OFF auto answer settingTo turn on the auto answer setting Skip greeting messageProgramming basic features Programming advanced featuresBase unit programming Basic features Advanced features Code #46 Setting friendly reception Code #42 Setting the message alertCode #43 Setting the recording time alert Code #44 Setting the memory reception alertCode #76 Setting the connecting tone Code #58 Setting the scan contrastCode #67 Setting the incoming message monitor Code #68 Setting the Error Correction Mode ECMProgram code and direct command button Direct commands for programming featuresOFF #73 Manual receive mode #13 Dialling modeOFF #23 Overseas mode #25 Delayed transmissionOFF #77 Auto answer #76 Connecting tone#78 TEL/FAX ring setting #80 Set default YES2300/0600 Menu Sub-menu Default settingHandset programming MaximumRinger options AlarmNight mode Programmable functionsDisplay setup Other options Call optionsProgrammable functions using the base unit PIN Setting pause lengthChanging the flash time Changing the base unit PIN personal identification number Setting call restrictionResetting handset programming that uses the base unit PIN Storing/changing emergency numbersRepeater mode will be retained Registering a handset to a base unit Operating additional unitsIncreasing the range of the base unit Cancelling a handsetCancelling a base unit Handset locatorTransferring calls between handsets / Conference calls Example When handset 1 calls handset HandsetExample When handset 1 transfers a call to handset Handset Intercom between handsetsCopying handset phonebook items Copying a stored itemCopying all stored items Character entry modes Available character entries for the handsetCyrillic character table P Extended 2 character table OError messages Reports Display Cause and Solution Error messages Base unit displayUnnecessary messages Service personnelPlease use genuine Panasonic replacement film Transmission error occurred. Try againWhen a function does not work, check here Initial settingsGeneral Charging but the battery Problem Cause & Solution Base unit beepsReturns to standby mode Problem Cause & Solution Handset does notOther electrical units Problem Cause & Solution Static, sound cuts in/outDocuments using Fades. Interference fromFax receiving Fax sendingCopying Answering machine If a power failure occursRecording paper jams When the recording paper has jammed in the unitCorrect START1 When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaningThermal head cleaning Help Reference lists and reports Base unit only Specifications Standard Duplex procedureRF transmission power Approx mW Operating environment Mass Weight Approx gIndex FAX only TAM/FAX 100 101 102 103 Global web site Copyright PFQX2217ZA CM0905PK02/2
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