Panasonic KX-FC238HK manual When a function does not work, check here, Initial settings, General

Page 84

12. Help

12.3 When a function does not work, check here

If you still have difficulties after following the instructions in this section, reset the unit. Disconnect the power cord and turn OFF the handset. Reconnect the power cord and turn ON the handset.

12.3.1 Initial settings

Problem

Cause & Solution

I cannot hear a dial tone.

L If you use a splitter to connect the unit, remove the splitter and

 

connect the unit to the wall jack directly. If the unit operates

 

properly, check the splitter.

 

L Disconnect the unit from the telephone line and connect a known

 

working telephone. If the working telephone operates properly,

 

contact our service personnel to have the unit repaired. If the

 

working telephone does not operate properly, contact your

 

telephone company.

 

L The power cord or telephone line cord is not connected. Check the

 

connections.

 

L If you connected the fax machine through a computer modem,

 

connect the fax machine directly to a telephone line jack.

 

 

I cannot make calls.

L The dialling mode setting may be wrong. Change the setting (page

 

23).

 

 

The unit does not ring.

L The ringer volume is turned OFF. Adjust it (page 22).

 

 

12.3.2 General

 

Problem

Cause & Solution

The unit displays “CHECK

L The paper is inserted halfway. Insert it correctly (page 17) and

PAPER” even though

press {START} to clear the message.

paper is inserted.

 

The other party complains

L FAX ONLY mode is set. Tell the other party the number is only used

they only hear a fax tone

for faxes.

and cannot talk.

L Change the receiving mode to TAM/FAX mode (page 47), TEL

 

mode (page 45) or TEL/FAX mode (page 46).

 

 

The {REDIAL} / {PAUSE}

L If this button is pressed during dialling, a pause will be inserted. If

button does not function

pressed immediately after a dial tone is obtained, the last number

properly.

dialled will be redialled.

 

 

The receiving mode does

L The Distinctive Ring is set (feature #31 on page 50).

not function properly.

 

 

 

During programming, I

L All or part of the numbers are the same as another code or ID.

cannot enter the code or

Change the number:

ID number.

– remote operation ID: feature #11 on page 59.

 

– fax activation code: feature #41 on page 61.

 

 

The ink film runs out

L The help printing function, copy function, and reports also use ink

quickly.

film.

 

L Even if there are only a few sentences, every page that comes out

 

of the machine is considered a full page.

 

L Turn OFF the following features:

 

– sending report: feature #04 on page 59.

 

– journal report: feature #22 on page 60.

 

– Caller ID list: feature #26 on page 60.

 

 

 

 

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Contents Operating Instructions How to use the operating instructions OpenLocation of Controls Base unitHandset Buttons Listed in alphabetical orderAttach your sales receipt here Important safety instructions Installation BatteryFor best performance Before calling back PhonebookUseful Information Included accessories QuantityAccessory information Available accessoriesModel No Specifications/Usage Button descriptions of the base unit Button descriptions of the handset Display descriptions of the handset Display iconsDisplay icon Meaning Overview Speaker Receiver Microphone Removing the shipping tapeInk film installation / replacement Installing the ink filmCorrect IncorrectPaper tray Replacing the ink filmRecording paper CorrectIncorrectBattery installation / replacement Installing the batteriesReplacing the batteries Electrolyte Do not mix old and new batteriesConnections Battery charge Battery strengthBattery icons Battery strength Battery lifeTurning the handset power ON/OFF Power onPower OFF Base unit help functionAdjusting handset Adjusting base unit Volume Ringer volumeINT Ring toneDialling mode Date and timeWith the handset With the base unitSystem Setup Press Navi Example 315 PM 12-hour time entry 1. Press 03To correct a mistake SET Date & Time Press SETYour logo Stop Menu FlashKeypad Characters To enter your logo Example BillYour fax number Making phone calls Mute Key lockTo turn key lock OFF, press j/OK for about 2 seconds Digital SP-PHONE MuteINT. Any key answer feature Auto talk featureAnswering phone calls Handset phonebookMaking a phone call using the phonebook CategoriesEditing a stored item Erasing stored items One touch dialChain dial Base unit phonebook Erasing a stored itemErase Digital SP-PHONE Caller ID service How Caller ID is displayedAnother method to erase a stored item Category features for handset phonebook Call Waiting Caller ID Handset onlyChanging category ring tones Viewing and calling back using caller information Caller IDFAX/START Digital SP-PHONE Editing a caller’s telephone number before calling back Erasing caller informationStoring caller information into the phonebook Into the handset phonebookInto the base unit phonebook Voice mail service Sending a fax manually Stop Redial FAX/START Digital SP-PHONEDocuments you can send Sending a fax using the base unit phonebook Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryTo cancel broadcast transmission Erasing a stored item from the broadcast memorySending the same document to pre-programmed parties To send the same document to a one-time group of partiesUse only as a fax FAX only mode Selecting the way to use your fax machineAuto receive Use mostly as a telephone TEL mode Manual receiveUse as a telephone and/or Fax Activating TEL mode Receiving a fax manually Auto answerStop FAX/START Digital SP-PHONE Activating TEL/FAX mode TEL/FAX ModeActivating TAM/FAX mode TAM/FAX ModeRing setting in TAM/FAX mode Receiving a fax automatically Auto answer onActivating FAX only mode FAX only ModeActivating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing with the ring detection feature To use the ring detection feature, set to TEL modeMore copying features Making a copyStop Start Setting Recording Original Paper size Document Size DefaultA4, Letter LegalRecording your greeting message Erasing your recorded greeting messageSET MIC Stop Erase GREETING/REC GREETING/CHECK Press GREETING/RECListening to recorded messages Leaving a message for others or yourselfErasing recorded messages SET Stop Erase PlaybackAnswering Machine Remote operation using remote commands Operating from a remote locationSummary of remote operation Turn OFF auto answer setting To turn on the auto answer settingSkip greeting message Recording a marker messageProgramming basic features Programming advanced featuresBase unit programming Basic features Advanced features Code #42 Setting the message alert Code #43 Setting the recording time alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #58 Setting the scan contrast Code #67 Setting the incoming message monitorCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneDirect commands for programming features Program code and direct command button#13 Dialling mode OFF #23 Overseas mode#25 Delayed transmission OFF #73 Manual receive mode#76 Connecting tone #78 TEL/FAX ring setting#80 Set default YES OFF #77 Auto answerMenu Sub-menu Default setting Handset programmingMaximum 2300/0600Alarm Night modeProgrammable functions Ringer optionsDisplay setup Call options Other optionsProgrammable functions using the base unit PIN Setting pause lengthChanging the flash time Setting call restriction Resetting handset programming that uses the base unit PINStoring/changing emergency numbers Changing the base unit PIN personal identification numberRepeater mode will be retained Operating additional units Registering a handset to a base unitCancelling a handset Cancelling a base unitHandset locator Increasing the range of the base unitExample When handset 1 calls handset Handset Example When handset 1 transfers a call to handset HandsetIntercom between handsets Transferring calls between handsets / Conference callsCopying handset phonebook items Copying a stored itemCopying all stored items Available character entries for the handset Character entry modesExtended 2 character table O Cyrillic character table PError messages Reports Error messages Base unit display Display Cause and SolutionService personnel Please use genuine Panasonic replacement filmTransmission error occurred. Try again Unnecessary messagesWhen a function does not work, check here Initial settingsGeneral Problem Cause & Solution Base unit beeps Returns to standby modeProblem Cause & Solution Handset does not Charging but the batteryProblem Cause & Solution Static, sound cuts in/out Documents usingFades. Interference from Other electrical unitsFax sending Fax receivingCopying If a power failure occurs Answering machineWhen the recording paper has jammed in the unit Recording paper jamsCorrect When the recording paper was not fed into the unit properly START1Document jams sending Document feeder / scanner glass cleaning Do not use paper products, such as paper towels or tissuesThermal head cleaning Help Reference lists and reports Base unit only Specifications Duplex procedure RF transmission power Approx mW Operating environmentMass Weight Approx g StandardIndex FAX only TAM/FAX 100 101 102 103 Global web site Copyright PFQX2217ZA CM0905PK02/2
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