Brother T76, T74 owner manual Difficulty with Operation, Sending Faxes, Tone/Pulse on

Page 75

Difficulty with Operation

If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the difficulties below and follow the troubleshooting tips.

DIFFICULTY

SUGGESTIONS

 

Printing or Receiving Faxes

 

 

 

 

 

 

Condensed Print and

If your copy looks good, you probably had a bad connection, with

 

 

Horizontal Streaks;

static or interference on the phone line. Ask the other party to send

 

Top and Bottom of Sentences

a fax again. If the copy looks bad, clean the scanner area. If there is

 

Cut Off

still a problem, call Brother dealer for service.

 

 

 

 

Vertical Black Lines When

The sender’s scanner may be dirty. Ask the sender to make a copy

 

 

Receiving

to see if the problem is with the sending machine. Try receiving

 

 

from another fax machine. If the problem continues, contact the

 

 

Brother dealer for service.

 

 

 

 

 

Phone Line or Connections

 

 

 

 

 

 

Fax Machine Does Not

Make sure the machine is in the correct receiving mode for your

 

 

Answer When Called

setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If

 

 

possible, call your machine to hear it answer. If there is still no

 

 

 

answer, check the telephone line cord connection. Connect a

 

 

 

standard telephone handset to the machine’s telephone jack. If there

 

 

 

is no ringing when you call your machine, call your Telephone

 

 

 

Company to check the line.

 

 

 

 

 

 

No Dial Tone on the Handset

Press Speaker Phone––OR––Lift the handset. If you hear no dial

 

 

tone, check telephone line cord connections at the machine and wall

 

 

 

 

jack. Check that the handset is connected to the machine’s handset

 

jack. Test the wall jack with another single line telephone. If no dial

 

tone on the wall outlet, call your Telephone Company.

 

 

 

 

Sending Faxes

 

 

 

 

 

 

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE (See

 

“Resolution” on page 21 ). Make a copy to verify the machine’s

 

scanner operation.

 

 

 

Dialling Does Not Work

Check for a dial tone.

 

Change TONE/PULSE setting (See “Setting the Dialling Mode

 

(Tone/Pulse)” on page 8 ).

 

Check all line cord connections.

 

Check power cord connection.

 

Send a manual fax by pressing Speaker Phone— OR—Lifting

 

the handset, and dialling the number. Wait to hear fax receiving

 

tones before pressing Start.

 

 

 

 

MAINTENANCE

Troubleshooting and Maintenance 69

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Contents FAX-T74 FAX-T76 Using This Manual Symbols Used In This ManualFinding Information Copy Press Copy Function ModeUser-Friendly Programming Alternating DisplaysApproval Information Table of Contents Remote Fax Options FAX-T74 Troubleshooting and MaintenanceSpecifications PollingSimple steps to prepare and use the machine Preparation and Simple Use GuideAcceptable Paper Remove Ribbon Protection SheetEnter Timexxxx Enter YearxxEnter Monthxx Enter DayxxTadanswer Mach FAX onlyFAX/TEL ManualReceiving Messages while outgoing Only for FAX-T76 Advice for Preparation and Simple Use GuideThis fax must be earthed using a 3-pin plug Memory StorageSee Dialling a Number on See Set station ID, in Preparation and Simple Use Guide on When you enter your name, see Entering Text onMaking a Copy Multi-Line Connections PABXs If you are installing the machine to work with a PabxExtension Master Socket Outgoing Message OGM of External TAD ConnectionsExternalExtension TelephoneTelephone Sequence of External TAD ReceptionControl Panel Overview Mode ResolutionLeft Arrow Right Arrow Volume StopSpeaker Phone FAX-T76Erase Play/RecordMIC Microphone Pabx and Transfer SetupCustom Settings Volume SettingsStoring One Touch Dial Numbers Setup Quick Dial Numbers for Easy DiallingSetting the Clock Change Setting PabxEnter & SET You can use the chart of Entering Text onStoring Speed Dial Numbers SPEED-DIAL? #Change 2.QUIT Changing One Touch and Speed Dial NumbersContrast Scanning AdjustmentSending a Fax Sending OperationSpeed Dialling Dialling a NumberAutomatic Transmission One Touch DiallingRedial/Pause Press Redial/Pause RedialReceiving a Fax Answer Mode SettingsSelect Answer Mode Answer ModeFAX only FAX/TEL Tadanswer Mach Manual Setting the Ring DelaySetting the F/T Ring Time To select or change your Answer ModeChapter Reduction Receiving a FaxFax Detect Printing a Reduced Incoming DocumentPrinting a Fax from Memory Only for FAX-T74 If the Memory Reception switch is on at this time…If the Memory Reception switch is OFF at this time… Reception into MemoryMaking Copies Copy FunctionsMaking a Single Copy ELG/RDC100% Pause TelephoneMaking a Call On Hook DiallingMute FAX/TEL ModeAnswering a Call Answering Calls with the Speakerphone Only for FAX-T76Transmission Report Setting ReportsPrinting Reports Types of ReportsJournal Period Cover Page for Next Fax Only Advanced SendingAdvanced Operations Electronic CoverAlways Send Cover Using a Printed CoverComposing Your Own Comments Overseas ModeCall Reservation Memory TransmissionDelayed Transmission Timer BroadcastingPrint Sample Call Back Message Be marked in the column of GROUP. See Printing Reports on Setting Number Groups for BroadcastingNext-Fax Reservation Menu/Set. See Entering Text onDisplays no JOB Waiting Cancelling a Scheduled JobInterrupting Timer and Polled Transmit Jobs Multiple Resolution TransmissionRemote Call Transfer For F/T Fax/Tel Mode OnlyAdvanced Receiving Operation from an External or Extension TelephoneTo change Remote Codes Telephone ServicesChanging Remote Codes Caller ID Caller IDentificationAdvantages of Caller ID Set the Caller ID to onHow Does the Caller ID Work? Telephone To Activate Certain Network Services When Using Call ReplySelecting a Caller ID from the Memory for Call Reply DialingClearing the Caller ID Stored in Memory Only for FAX-T76 Setting the machine to work with BT Call SignBT Call Sign For U.K. Only Call Reply to DDI numbers via Caller IDPolling Receive Setup for Polling ReceiveSetup for Polling Receive with Secure Code PollingSetup Delayed Polling Receive Polled Transmit Jobs on Polled TransmitPollingstandard Select & SET Setup for Polling Transmit with Secure CodeRemote Retrieval Setting Fax StorageRemote Fax Options FAX-T74 Fax ForwardingChanging the Remote Access Code Long beep-Fax messagesNo long beep-no messages Check the receiving status Remote CommandsChange Answer Mode Retrieve FAXRetrieving Fax Messages Retrieving the Memory Status List# # Changing the Fax Forwarding NumberMessage Manager’s Outgoing Message TAD Message on Message Manager ModeFlexible Memory Settings Message Store Setting Up Message ManagerErasing the Outgoing Message OGM Setting the Message StoreRecording the Message Manager’s Outgoing Message Listening the Outgoing Message OGMPlaying Voice Messages Activating Message Manager ModeMessage Indicator What Happens When the Memory Is FullTo erase voice messages individually Backup Printing OptionPrinting a Fax Message Erasing MessagesICM Recording Monitor Setting the Maximum Time for Incoming MessagesSetting the Toll Saver Ring Delay onFax Forwarding/Paging Recording the Paging Outgoing Message OGMProgramming the Paging Number Using the Remote Access Code List on page 64 . Also see Retrieving Fax Messages on Remote Control CommandsFAX FWD no See Changing the Fax Forwarding Or stored fax messages. See Retrieving the Memory StatusDocument or Voice messages. If yes, you will hear one long Changing the Fax Forwarding Number Troubleshooting and Maintenance Error MessagesStart Top Cover Clearing JamsDocument Jam Paper JamChapter Tone/Pulse on Change TONE/PULSE setting See Setting the Dialling ModeDifficulty with Operation Sending FaxesWhite Tape Glass Strip Regular MaintenanceCleaning the Scanner Handling Incoming CallsCleaning the Print Head Changing the RibbonPrint Head Blue Gear Used Ribbon White Gear Cartridge White Gear New Ribbon White Spool Chapter Important Information Important Safety InstructionsChapter Specifications SpecificationsFunction Selection Table Function Description Factory Set ChapterPBX Cancel JOB Remote FAX OPT FAX-T74 Only Setup TAD FAX-T76 OnlyMaking corrections Special characters and symbolsEntering Text Inserting spacesECM Error Correction Mode About Fax MachinesFax Tones and Handshake Phone GlossaryPage Appendix Index 17, 18 TAD Message Accesssory List Change Remote Access CodeUsing Remote Access Code Remote Commands Model Name Manufacturer Authorised RepresentativeProducts description TypeUK/IRE/GNE
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