Brother FAX-202 If You Are Having Difficulty with Your Fax Machine, Phone Line or Connections

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If You Are Having Difficulty with Your Fax Machine

If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks;

Top and Bottom of Sentences Cut Off

If your copy looks good, you probably had a bad connection, with static or interference on the phone line.

Enabling/Disabling Anti-Curl Check Sheet (ACS)

(For Some Countries)

Although the factory setting of Anti-Curl Check Sheet feature is OFF, you can check the status of your fax machine’s Anti-Curl (ACS) feature by printing an Anti-Curl Check Sheet.

Press One touch key 1 and 4 at the same time to print an ACS Check Sheet.

Press One touch key 1 and 4 at the same time to discontinue printing ACS Check Sheet.

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.

Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or MSG CTR). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the fax machine telephone jack. If there is no ringing when you call your fax machine, call your Telephone Company to check the line.

No Dial Tone on the Handset

Press Hook or Speaker Phone—OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

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Contents FAX-202 Compilation and Publication Notice TrademarksTable of contents Initial Setup Setup Send Telephone Services Making Copies Multi-Function Link option For FAX-333MC Only Using This Manual 1IntroductionAbout fax machine Finding InformationECM Error Correction Mode For FAX-333MC Only Fax Tones and HandshakeFAX-202 and FAX-222 Control Panel Overview HoldFAX-333MC Control Panel Overview 18 172Location and Connections Packing ListAssembly Choosing a LocationLoad the recording paper Paper Guide Connecting the Machine ConnectiousAbout Brother Paper Attach the document support Connect the handsetCustom Features on a Single Line If you are installing the fax machine to work with a PBXMulti-Line Connections PBX Sequence Connecting an External Telephone ConnectionsOutgoing Message OGM Function Mode 3On-Screen ProgrammingUser-Friendly Programming Alternating DisplaysInitial Setup Function Selection TableCancel JOB Print Reports 4Initial Setup Setting Dialing Mode Tone/PulseSetting Date and Time Getting StartedSetting Station ID Details for Entering TextInserting spaces Special characters and symbols Making correctionsRepeating letters Setting Beeper Volume Setting the Speaker VolumeSetting the Ring Volume Memory StorageUsing Key Lock System Setting Up the Key Lock System for the First TimeKey Lock System Changing the Key Lock System Password SET KEY Lock SET Password Passwordxxxx Enter & SETSwitching OFF Key Lock System 5Setup Receive Select Answer ModeBasic Receiving Operations To select or change your Answer Mode FAX only FAX/TEL Tadanswer Mach Manual NightSetting Ring Delay Setting Melody for Rings FAX-333MC onlySignal FAX only FAX/TEL Manual NightT U P R E C E I V E Easy Receive For FAX/TEL Mode Only Advanced Receiving OperationsOperation from External or Extension Telephone Remote Call Transfer Semi-DECT ManagementPolling Changing Remote CodesSetting Up Polling Receive Setting Up Delayed Polling ReceivePolling RXOFF? Select - & SET Enter FAX NO. Press Start KEY Polling RXOFF?Setting Up Sequential Polling Receive For FAX-333MC Only AcceptedDialing MF Link6Setup Send Automatic Document Feeder ADFADF Automatic Document Feeder Manual Transmission Memory TXMemory TXON? Basic Sending Operations Composing Electronic Cover For FAX-222/333MC OnlyComment OFF Please Call Urgent Confidential Cover Page for Next Fax Only For FAX-222/333MC Only Using a Printed Cover Page For FAX-222/333MC Only Cover Page Message For FAX-222/333MC OnlyResolution Overseas Mode Accepted Other SETTINGS? 1.YES 2.NOAdvanced Sending Operations Call Reservation For FAX-222/333MC OnlyDelayed Fax Print Sample Call Back Message For FAX-222/333MC OnlyEnter FAX no Press Start KEYMultiple Resolution Transmission Next-Fax Reservation For FAX-222/333MC OnlySetting Up for Polled Transmit Canceling a Scheduled JobCancel JOB Polled TXOFF?T U P S E N D Page Storing Speed Dial Numbers/Storing Junk Fax/Call Numbers SPEED-DIAL? #Enter & SET Setting Up Groups for Broadcasting For FAX-333MC Only Changing One Touch and Speed Dial NumbersSelect ONE-TOUCH Dialing Options Manual DialingOne Touch Dialing Speed DialingSearch RedialAnswering Calls with the Speakerphone For FAX-333MC Only Broadcasting For FAX-333MC OnlyPage 8Telephone Services Custom FeaturesDistinctive Ring For Singapore and Hong Kong Setting the Distinctive Ring Caller ID For Singapore and Hong KongCaller ID Log Printing the Caller ID Log Viewing the Caller ID LogReturning a Call from the Log Registering a Caller ID Number Caller ID LOG Press Start KEY Select - & SET 03ABC CompanyDialpress Start Name Enter & SET Message Center Mode Flexible Memory Settings Message Storage9Message Center Recording Message Center Outgoing Message Select & SETVOICEON? Select SETActivating Message Center Mode Message IndicatorListening to Outgoing Message OGM Erasing Outgoing Message OGMBackup Printing Option Playing Voice MessagesPrinting a Fax Message Erasing MessagesSetting Maximum Time for Incoming Messages Setting Toll SaverTo erase voice messages individually To erase messages all at onceICM Recording Monitor Recording a ConversationFax Forwarding/Paging Programming a Fax Forwarding NumberPAG# Press or to reach Paging MSG.? and press Function/SetPress 9 0 to reset the fax machine when you finish Remote Commands Remote Commands Operation DetailsChanging Fax Forwarding S S a G E C E N T E R F O R F a X 3 3 3 M C O N L Y E S S a G E C E N T E R F O R F a X 3 3 3 M C O N L Y 10Making Copies Copy FunctionsMaking a Single Copy NO.OF COPIES01 Then Copy or SET10 2 M a K I N G C O P I E S Fax machine Settings and Activity 11Printing ReportsTransmission Verification Xmit Report Activity Report IntervalINTERVAL? 12Important Information 12 2 I M P O R T a N T I N F O R M a T I O N 13Troubleshooting and Maintenance TroubleshootingError Messages Disconnected Check DocumentRemove Document Check Press Stop KEY Recording Paper Jam Cooling Down Wait for a WhileIf You Are Having Difficulty with Your Fax Machine Phone Line or ConnectionsPrinting or Receiving Faxes Sending Faxes Handling Incoming CallsTransmission Verification Report Prints Result NG 14 14Multi-Function Link option Specifications Modem SpeedStandby under 5 watts Peak under 110 watts Glossary O S S a R Y L O S S a R Y Index TEL.INDEX List User Settings Report N D E Using Remote Retrieval Access Code For FAX-333MC Only E M O T E R E T R I E V a L a C C E S S C a R D AS.GU