GE D780 manual Troubleshooting, LCD Messages, Cause, Action

Page 70

Chapter 8

Troubleshooting

LCD Messages

The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.

This section describes messages related to fax functions. For other messages, → Reference Guide.

Message

CHANGE DOCUMENT

DOCUMENT TOO LONG

HANG UP PHONE

MEM IN USE nn %

Cause

When using the platen glass to send documents with Book sending, you pressed Start without changing the document.

The length of the document exceeds 356 mm.

The handset is not placed in the handset cradle correctly.

Shows the percentage of memory currently in use.

Action

Place the next document on the platen glass then press Start.

The length of the document should be within 356 mm.

Replace the handset correctly.

Wait for the machine to send any faxes in memory. Also, print or delete any documents in memory you no longer need. (→ pp. 4-15, 4-16)

8

Troubleshooting

MEMORY FULL	The memory becomes full during the	When sending the document, divide it
	document scanning.	into a few parts or select a lower fax
		resolution.
		If you need more space, wait for the
		machine to send any faxes. Also, print or
		delete any documents in memory you no
		longer need. (→ pp. 4-15, 4-16)
		If the machine’s memory becomes full
		while scanning documents using the
		ADF, the document being scanned stops
		in the ADF. Press Set to make the
		document come out automatically.

NO TEL #

RECEIVED IN

MEMORY

TX/RX NO. nnnn*

The one-touch speed dialing key or coded speed dialing code you entered has not been registered.

The machine received the fax in memory because paper or toner ran out, or a paper jam occurred.

When the machine sends or receives a fax, it assigns a unique identification number (nnnn).

Register the one-touch speed dialing key or coded speed dialing code.

(→ pp. 3-2, 3-4)

Load paper in the cassette (→ Set-up Instructions), replace the cartridge

(→ Reference Guide), or clear the paper jam. (→ Reference Guide)

Write the number down if you will need it later.

*The identification number does not appear in the standby display. It appears when scanning documents, operating Fax Monitor or Memory Reference, or receiving faxes in Manual mode.

8-1

Image 70

Contents Fax Guide Copyright Using Your DocumentationTrademarks Page Contents Setting the Additional Functions Special FeaturesTroubleshooting Appendix SpecificationsUsers in the U.S.A Pre-Installation Requirements for Canon Facsimile EquipmentConnection of the Equipment Rights of the Telephone Company Case of Equipment MalfunctionFCC Notice Users in Canada Order InformationFor Canadian Users Type Conventions Used in This Guide TX/RX noPage Customer Support IntroductionOperation Panel Fax Monitor Key Standby Display Connecting the Telephone Line and an External DeviceMaking Connections External Device Connections DrpdRegistering Information Guidelines for Entering Numbers, Letters and SymbolsMethods of Registering Information in the Machine Correcting a Mistake Letter you wantWhat is Sender Information? Registering Required Sender InformationRegistering Your Fax/Telephone Number and Name Entering the Date and TimePress Additional Functions Use 4 -or e + to select 2.UNIT Name Use 4 -or e + to select 7.PRINT ListsPress Set three times Setting the Telephone Line TypeUse 4 -or e + to select 2.TEL Page What is Speed Dialing? Speed DialingUse 4 -or e + to select 4.ADD One-Touch Speed DialingRegistering Numbers for One-Touch Speed Dialing Use 4 -or e + to select a one-touch speed dialing key 01 toTo Change a One-Touch Speed Dialing Entry Changing/Deleting a One-Touch Speed Dialing EntryTo Delete a One-Touch Speed Dialing Entry Use 4 -or e + to select 2.CODED Coded Speed DialingRegistering Numbers for Coded Speed Dialing Use 4 -or e + to select a coded speed dialing code 00 toChanging/Deleting a Coded Speed Dialing Entry To Change a Coded Speed Dialing EntryTo Delete a Coded Speed Dialing Entry Use 4 -or e + to select 3.GROUP Dial Group DialingCreating Groups To register a group under a one-touch speed dialing keyTo continue registering other groups, press Additional Functions then repeat the procedure from stepTo enter a destination registered for coded speed dialing If you want to delete one of these numbers from the groupUse 4 -or e + to select 2.SPEED Speed Dialing ListsPrinting Speed Dialing Lists Use 4 -or e + to select the list you want to printTouch Detail Press Set Use 4 -or e + to select 7.PRINT Canceling the Print Out ListUse 4 -or e + to select 3.CANCEL PressUse 4 -or e + to select on Registering a Password and SubaddressUse 4 -or e + to select Use 4 -or e + to select 2.TX TypeEnter a password Enter a subaddressPage Press FAX Resolution to select Press Set Adjusting the Quality of Your FaxesSetting the Scanning Resolution Sending FaxesRegular Dialing Dialing Methods5 7 9 5 1 1 1 One-Touch Speed Dialing Coded Speed DialingPress Directory Group DialingDirectory Dialing Press 4 -or e + to display the other namesMemory Sending Stop/Reset then pressSending Methods Dial the other party’s fax numberPress Set Dial the other party’s fax number Press FAX to set to Fax ModePress Function Press Book Sending Press Start to begin scanningPress Stop/Reset Canceling SendingCanceling memory sending Press Function Press Fax MonitorCanceling Automatic Redialing Redialing When the Line is BusyCanceling Manual Redialing Manual RedialingOne-touch speed dialing Sequential BroadcastingSending a Document to More Than One Destination Coded speed dialingPress Start Press Function Press Delayed Transmission Delayed SendingFunction and then Book Sending , Confirming Transmission Status Confirming Transmission Status and Sending ReservationConfirming Sending Reservation Press Function Documents Stored in MemoryPrinting a List of Documents in Memory Press Memory ReferenceUse 4 -or e + to select 4.RESEND Resending a Document in MemoryPress Function Press Memory Reference Enter the fax number Press SetPrinting a Document in Memory Use 4 -or e + to select 3.PRINTUse 4 -or e + to select 5.DELETE Deleting a Document from MemoryPress 4 -to delete the document Receiving Faxes Receive Mode Main Use Operation RequirementsDifferent Ways to Receive a Fax Press Receive Mode until the mode you Press Set Want appears Setting the Options for FaxTel Mode What Happens When FaxTel Mode is SelectedUse 4 -or e + to select 2.FAX/TEL OPT.SET Use 4 -or e + to select 4.RXUse 4 -or e + to select Receive or Types of Ring Patterns If you hear a person’s voice Receiving Faxes ManuallyIf you hear a slow beep tone or silence Registering a Password and Subaddress for Polling Use 4 -or e + to select Polling RXPolling RX 1.PASSWORD Password Press 4 -to cancel receiving Receiving Faxes in Memory When a Problem OccursCanceling Receiving Receiving While Performing Other TasksPage Special Dialing Special FeaturesDialing an Overseas Number With Pauses Switching Temporarily to Tone Dialing Report or List Reports and ListsSummary of Reports and Lists DescriptionActivity Report Press ReportTX Transmission Report Slerexe Company LimitedRX Reception Report Multi TX/RX Transaction ReportMessage TroubleshootingLCD Messages CauseYou cannot send a fax Faxing ProblemsSending Problems Faxes sent from the machine are spotted or dirtyErrors occur frequently while sending Receiving ProblemsCannot send using Error Correction Mode ECM Cannot receive a fax automaticallyCannot receive a document manually Cannot receive using Error Correction Mode ECMErrors occur frequently while receiving Print quality is poorYou cannot dial Telephone ProblemsIf a Power Cut Occurs Telephone disconnects while you are talkingIf You Cannot Solve the Problem Press Additional Functions to display the menus Setting the Additional FunctionsUnderstanding the Additional Functions Press 4 -or e + to select the menu you want to changeMenu Descriptions Name DescriptionsCopy Settings FAX Settings Print Error only Receive Double Ring RX to Memory ADD. Registration Timer Settings Specifications TelephonePage Canceling IndexDocument Memory List Memory Clear Report RX Report Standard Memo Canon Deutschland GmbH Canon Italia S.p.A