Agilent Technologies 85032B/E 50 manual Returning a Kit or Device to Agilent, Contacting Agilent

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Troubleshooting

Returning a Kit or Device to Agilent

Returning a Kit or Device to Agilent

If your kit or device requires service, contact the Agilent Technologies office nearest you for information on where to send it. See Table 5-1. Include a service tag (located near the end of this manual) on which you provide the following information:

•your company name and address

•a technical contact person within your company, and the person's complete phone number

•the model number and serial number of the kit

•the part number and serial number of each device

•the type of service required

•a detailed description of the problem and how the device was being used when the problem occurred (such as calibration or measurement)

Table 5-1 Contacting Agilent

Online assistance: www.agilent.com/find/assist

United States	Latin America	Canada	Europe
(tel) 1 800 452 4844	(tel) (305) 269 7500	(tel) 1 877 894 4414	(tel) (+31) 20 547 2323
	(fax) (305) 269 7599	(fax) (905) 282-6495	(fax) (+31) 20 547 2390

New Zealand	Japan	Australia	Singapore
(tel) 0 800 738 378	(tel) (+81) 426 56 7832	(tel) 1 800 629 485	(tel) 1 800 375 8100
(fax) (+64) 4 495 8950	(fax) (+81) 426 56 7840	(fax) (+61) 3 9210 5947	(fax) (65) 836 0252

Malaysia	Philippines	Thailand	Hong Kong
(tel) 1 800 828 848	(tel) (632) 8426802	(tel) outside Bangkok:	(tel) 800 930 871
(fax) 1 800 801 664	(tel) (PLDT subscriber	(088) 226 008	(fax) (852) 2506 9233
	only):	(tel) within Bangkok:
	1 800 16510170	(662) 661 3999
	(fax) (632) 8426809	(fax) (66) 1 661 3714
	(fax) (PLDT subscriber
	only):
	1 800 16510288

Taiwan	People’s Republic of	India
(tel) 0800-047-866	China	(tel) 1-600-11-2929
(fax) (886) 2 25456723	(tel) (preferred):	(fax) 000-800-650-1101
	800-810-0189
	(tel) (alternate):
	10800-650-0021
	(fax) 10800-650-0121

85032B/E

5-3

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Contents Agilent Part Number Print Date July User’s and Service GuideDocumentation Warranty Contents Troubleshooting General Information Calibration Kit Overview Kit ContentsOptions Installation of the Calibration DefinitionsCalibration Definitions AdaptersIncoming Inspection Recording the Device Serial Numbers Serial Number Record for 85032BSerial Number Record for 85032E Preventive Maintenance Clarifying the Sex of a ConnectorSpecifications Parameter Limits Temperature-What to Watch Out ForEnvironmental Requirements Environmental RequirementsPin Depth Mechanical CharacteristicsPin Depth Limit Supplemental Electrical Characteristics Electrical SpecificationsSupplemental Electrical Characteristics Electrical Specifications for 50Ω Type-N DevicesElectrical Specifications 85032B/E Use, Maintenance, and Care of the Devices Electrostatic Discharge ESD Protection SetupInspect the Mating Plane Surfaces What Causes Connector Wear?Visual Inspection Look for Obvious Defects and Damage FirstCleaning Connectors Inspect Female ConnectorsUse Compressed Air or Nitrogen Reinspect Clean the Mating Plane SurfacesConnector Gage Accuracy Gaging ConnectorsReading the Connector Gage When to Gage ConnectorsGaging Male Type-N Connectors Gaging ProceduresGaging Male Type-N Connectors Gaging Female Type-N Connectors Gaging Female Type-N Connectors Preliminary Connection How to Make a ConnectionFinal Connection Using a Torque Wrench ConnectionsWrench Positions Connecting the Two-Piece Female Open Handling and Storage How to Separate a ConnectionHandling and Storage 85032B/E Performance Verification How Agilent Verifies the Devices in This Kit IntroductionHow Often to Recertify Where to Send a Kit for RecertificationRecertification Limited Recertification OptionRecertification 85032B/E Troubleshooting Troubleshooting Flowchart Troubleshooting ProcessContacting Agilent Returning a Kit or Device to AgilentReturning a Kit or Device to Agilent 85032B/E Replaceable Parts Calibration Kit Storage Case Protective End Caps for ConnectorsReplaceable Parts for the 85032B Calibration Kit Adapters included with Option 100bReplaceable Parts for the 85032B Calibration Kit Replaceable Parts for the 85032E Calibration Kit ESD Protective Devices Connector Cleaning SuppliesReplaceable Parts-Items Not Included in the Calibration Kit WrenchesIntroduction 85032B/E Standard Definitions Standard Class Assignments Table A-1 Standard Class AssignmentsClass Standard Class Label Standard Class Blank FormTable A-2 Standard Class Assignments Blank Form Calibration Kit Label ClassNominal Standard Definitions Setting the System ImpedanceMin Max Table A-3 Standard DefinitionsSystem Z a = 50 Ω Calibration Kit Label Type10C2× 10C3× Standardb Offset Freq Number Type 10C0× 10C1× PsDelayTable A-4 Standard Definitions Blank Form System Z 0 a =Index Index-2 85032B/E Index-3