Samsung FX 505 manual Maintenance and Troubleshooting, Symptom Possible Cause/Solution

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Maintenance and Troubleshooting

Troubleshooting

Many common problems have simple solutions. Check quickly through the following list before calling for service.

Symptom	Possible Cause/Solution

Nothing appears on the window when the power switch	• Is the machine plugged in ?
is turned on.	• Does the wall outlet have power ?
	• Is the wall outlet on a switch that is turned off ?

The unit does not receive faxes.	• Is the RECEIVE MODE indicator lit ?
	• Make sure the cover is closed securely.
	• Make sure the handset is in the cradle.

Receiving fails after you press [START/COPY].	•	Did you hang up the handset before pressing [START/COPY] ?

The unit does not send faxes.	• Are documents properly loaded, and face down ?
	•	Did you hang up the handset before pressing [START/COPY] ?

Received faxes are dirty or hard to read.	• Poor original or dirty scanning glass on sending machine.

The unit does not make copies.	• Are documents properly loaded, and face down ?

You get no dial tone.	• Is the telephone line cord connected properly?
		Connect the cord to the TEL. LINE jack.
	• Make sure the power switch is ON.
	• Is the handset curl cord connected properly?

Automatic Document Feeder does not work properly, so	• Make sure the document tray is properly installed.
2 or more sheets feed simultaneously.	• ADF rubber is dirty. Clean it (see page 45). If you still have problem on the
		automatic feeding, replace it with new one.

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Contents Proper setup, operation, and maintenance of your FX OPERATOR’S GuidePage Type of Service Telephone Company ProceduresFCC Information Label ldentificationIf a Problem Arises DOC InformationLightning Class BRenseignements du Ministère des Communications AvisCongratulations Contents About This GuideQuick Look at Your Machine Front ViewControl Panel Search key Tone KeyA l K e y p a d One Touch KeysChoosing a Proper Location Setting UpFollow These Steps Connecting the Phone Line Assembling & ConnectingInstalling the Handset Connecting the Power Turning the Power OnAssembling & Connecting c o n t i n u e d Choosing Dial ModeSetting Speaker Volume Setting Ringer VolumeLoading Fax Paper Paper Running OUT ?Setting Date and Time T t i n g U p B a s i c I n f o r m a t i o nSetting Up Basic Information c o n t i n u e d Setting Your Terminal IDHow To Enter Name Choosing a Mode Receiving in TEL ModeReceiving Manual vs. Automatic Fax MachinesReceiving in AUTO-RCV Mode Receiving in ANS/FAX ModeReceiving in TEL/FAX Mode Receiving Using Extension TelephoneCancelling a Reception P o r t a n t R e c e i v i n g F a c t s Voice RequestWindow Messages Press V . R E Q U E S T during the receptionFax Paper Storage Important Receiving Facts c o n t i n u e dClearing Paper Jams N d i ng Sending a DocumentHandset Up, Handset Down P o r t a n t S e n d i n g F a c t sMemory Dialing Automatic RedialingPrinting lnformation on Sent Pages Important Sending Facts c o n t i n u e dClearing Document Jams Confirmation Report Setting Resolution and Contrast of Documents Controlling Transmission QualityPreparing a Good Original & Document Size LimitationsControlling Transmission Quality c o n t i n u ed Making CopiesLIGHT/PHOTO repeatedly Press START/COPYYES Storing One Touch & Speed Dial NumbersStoring Numbers for One-Touch Dialing Using Address Label Storing Numbers for Speed DialingA r c h i n g M e m o r i e s Scanning the Entire MemorySearching Memories c o n t i n u ed Scanning For a Name Beginning with a Particular CharacterFUNCTION, just press Function then any digit. Other Ways to Send or ReceiveSending At a Later Time Canceling Delay Transmission Other Ways to Send or ReceivePolling To Poll Other Unit Requesting documents from other unitAllowing Others To Poll Your Unit Press PollUsing As a Telephone Making a Call Using Memory DialingSwitching From Pulse To Tone To Place a Call on HoldYour unit is preset to no at factory Setting User OptionsYour unit is preset to YES at factory Setting User Options Printing Reports Location Number List Options List Transmission ReportReception Report Symptom Possible Cause/Solution Maintenance and TroubleshootingTroubleshooting Error Message Description Solution Maintenance and Troubleshooting c o n t i n u e dError Messages Cleaning Components Maintenance and Troubleshooting c o n t i n u e d About Facsimile Compatibility Maintenance and Troubleshooting c o n t i n u edHow a Fax Works Service Information When Service is Needed SpecificationsLimited Warranty R r a n t yTerms ExclusionsD e Electronics