DRC8335_EN(verB) 7/23/07 3:37 PM Page 28
More information
Troubleshooting
Most problems you encounter with your product can be corrected by consulting the following troubleshooting list. If you still have problems or need additional help, visit www.rcaaudiovideo.com.
General Problems
Unit will not work (locks up)
¥Press and hold the ON/STANDBY button for about 10 seconds to reset the unit.
¥Try unplugging the AC power cord and plugging it back in.
No power
¥Plug in the unit. Make sure both ends of the AC power cord are securely plugged into the unit and into an AC outlet.
¥Make sure you have plugged it into a working outlet and/or a power strip that is turned on.
¥Do not plug the unit into an outlet that is operated by a wall switch.
No picture (or TV displays ÒUnusable SignalÓ or ÒInsufficient Video SignalÓ)
¥Turn on the TV.
¥Tune your TV to the Video Input Channel that corresponds to the jacks you used to connect the TV to the unit.
¥The unit may be in progressive scan video mode. Press the VIDEO OUT button to select the available choices. Try playing the disc again. Some, but not all, High Definition Televisions (HDTVs) and multimedia monitors use progressive scan.
¥Make sure your unit is connected properly.
¥If you connected a satellite receiver or a cable box, make sure it is turned on.
A screen saver appears on the TV
¥The unit is equipped with a screen saver that appears on the TV after it has been idle for several minutes. To make it disappear, press any button on the remote control.
The menu is displayed in a foreign language
¥The OSD menu is set to that language. Follow these steps to change the language: 1) Highlight the fifth item from the player menus and then press OK. 2) Highlight the fourth item in the
I forgot my password
¥Enter Ò9688Ó as your password, this is the default password. Make sure to change it to a new one and lock the unit again before you turn it off. Store your password in a safe place.
DVD Problems
Disc will not eject
¥When you put a disc into the player, the player may take up to 15 seconds to read the disc and determine the disc type. You will not be able to eject the disc during this time. Wait 15 seconds and try again.
¥Turn the unit off and on and try it again.
¥Try unplugging the AC power cord and plugging it back in.
Disc will not play
¥Many problems encountered when playing (or recording) a disc are related to the wide variation in disc quality due to the large number of brands and manufacturers. We highly recommend using discs from a reputable manufacturer. If you encounter problems with one brand, please try another brand.
¥Insert a disc with the label side facing up.
¥Check the type of disc you put into the player. This player only plays DVD video discs, Video CDs (VCD and SVCD), audio CDs, and CDs with true mp3, and/or JPEG files, or WMA files. mp3 files that have been converted to MPX files (or similar types of files) will not be recognized by the unit. If you try to play an incompatible disc type, Bad Disc appears on the front of the unit.
¥Both the unit and
¥If you are playing a Multisession CD, you might not have closed the session before ejecting it from your computer. Close the session and try the disc again.
¥If you are trying to play a DVD±R/RW disc you recorded in this unit in another DVD player, the DVD player may not support DVD±R/RW discs. Also, if it is a DVD±R disc, make sure you finalize it.
¥
¥If the disc appears to be playing but you do not see a picture (or Unusable Signal or Insufficient Video Signal appears on the screen), make sure the TV is tuned to the correct Video Input Channel for how you connected it to the unit. Refer to page 12 for details.
¥If you are trying to play a disc that was recorded on a PC, it must have been recorded using a compatible video format. This product plays DVD video (MPEG2), Video CDs (MPEG1), audio CDs, or data discs
Play starts, but then stops immediately
¥The disc is dirty. Clean it.
¥Condensation has formed in the unit. Allow it to dry out.
26