TechniSat DIGITY CI Operating Manual manual Problem Possible cause Solution

bed_anl_DIGITY CI_Quark3_en.qxd 31.01.03 16:47 Seite 46

Problem	Possible cause	Solution
Various programmes not shown	Incorrect programme list	Select different programme list
in programme list	selected	(see Point 6.2.3.1)
Sound OK, screen blue	Unit is in Radio mode	Switch to TV mode
Programmes such as Pro 7,	Interference by wireless	Increase distance between
Sat 1, TM3, Kabel 1, DSF and	telephones (DECT standard)	receiver and phone station
HOT temporarily faulty
Controls cannot be operated	Data stream defective -->unit	Pull mains plug for approx. 5
	blocked	seconds, then switch unit on
		again
Remote control not working	Batteries are spent	Fit new batteries
Intermittent square blocks on	Heavy rain or snow	Remove snow from antenna
screen. Temporary frozen
	Antenna position incorrect	Adjust antenna position
picture, no sound, screen
sometimes black with message	Antenna dish may be too small	Adjust antenna position
“no signal”.
	An obstacle between the dish	Mount antenna in position with
	and the satellite (e.g. a tree)	clear view
No picture, no sound, LED on	Short circuit in LNB connection	Switch unit off, eliminate short
		circuit, switch unit on again
	Cable connection defective or	Check all cable connections
	not present
	LNB defective	Replace LNB
	Incorrect external unit selected	Correct setting (see Point 5.4)
	on receiver
	Antenna adjustment incorrect	Adjust antenna position
No picture, no sound, LED not	No mains power	Check mains cable and plugs
on
No reception of programmes	Antenne verstellt oder defekt	Check antenna
that were in order previously
	Programme has moved to a	Perform search procedure (see
	different transponder	Point 7.4)
	Programme no longer being	None
	broadcast
Antenna cannot be rotated	Motor not compatible with	Use suitable motor
	DiSEqC 1.2

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