IBM SA41-5155-05 manual Midrange Enhanced Software Service Mress

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vApplication planning to implementation

vApplication design review

vApplication design

vAS/400 Communications network consulting

vAS/400 unattended operations for communications applications

vSecurity audit

vMulti-vendor integration services

vClient Access/400

vAS/400 recovery readiness audit

vMultiple implementations

Midrange Enhanced Software Service (MRESS)

The purpose of MRESS is to increase the technical staff of the customers who want a direct link to an IBM Software Service Representative. The representative supports iSeries 400 and AS/400 system software, makes PTF recommendations, and notifies the customer about problems that might affect system operation. MRESS includes the following:

vSoftware problem resolution

vPTF consultation

vPro-active account support

Appendix A. AS/400 Global Services 37

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Contents ISeries 940x RISC-to-RISC Road Map Page ISeries 940x RISC-to-RISC Road Map Sixth Edition May Contents Iv iSeries 940x RISC-to-RISC Road Map V5R1 Who Should Read This Book ISeries 940x RISC-to-RISC Road Map, SA41-5155-05Conventions and Terminology Used in This Book V4R4M0 Prerequisite and related information Under the System Planning and Installation topicOperations Navigator How to send your commentsISeries 940x RISC-to-RISC Road Map, SA41-5155-05 ISeries 940x RISC-to-RISC Road Map V5R1 What is in this Road Map? Overview of RISC-to-RISC Upgrades and Data MigrationsUpgrade process flow What is an Upgrade?What is a Data Migration? How Long will the Upgrade Take?Hardware Investment for Upgrading Data migration process flow How Long will the Data Migration Take? Books to Use for Software Release UpgradesISeries 940x RISC-to-RISC Road Map V5R1 Planning Your Order for Upgrading or Data Migration Determining Your Upgrade NeedsHow to Gather Performance Information How to Gather Configuration InformationVersion 4 Software Items Prerequisites Before Placing an OrderOther Software Related Items Hardware ConsiderationsServices and Other Assistance System Configuration ConsiderationsModel-specific Considerations for Placing an Order Upgrading from a 4xx, 5xx, Sxx, or 6xx to a Migrating from a 5xx to an Who is Responsible for Ordering the Upgrade? Placing the Upgrade OrderUpgrading from a 6xx or 7xx to an Sending the Order to a Software Service Provider Other Than How to Get Help with the OrderSending the Order to IBM ISeries 940x RISC-to-RISC Road Map V5R1 Who is Responsible for Upgrading the System Procedure for an Upgrade RISC-to-RISCPreparing the Current System What to Do When the Hardware ArrivesThis is where you load the new operating system Preparing for System Assurance prior to hardware upgrade Print Disk Configuration Status of the installed system ISeries 940x RISC-to-RISC Road Map V5R1 System Assurance Checkpoint Managing your new system I/O resources Installing the Hardware for the RISC-to-RISC UpgradeInformation Center under System planning and installation ISeries 940x RISC-to-RISC Road Map V5R1 Change Description Label display appears Perform a normal IPL Performing a new system backupProcedure for an Upgrade RISC-to-RISC Systems Management Work management- Work Management Manuals Prerequisites for data migration Risc to Risc Procedure for a Data Migration RISC-to-RISCPreparing the source system for the migration Data migration RISC-to-RISC Procedure for a Data Migration RISC-to-RISC ISeries 940x RISC-to-RISC Road Map V5R1 ISeries and AS/400 Data Migration Services Appendix A. AS/400 Global ServicesLpar Planning and Implementation Services ISeries Planning and Migration ServicesAS/400 Solution Services Installation Services Related Support ServicesConsulting Services Performance ExaminationsMidrange Enhanced Software Service Mress ISeries 940x RISC-to-RISC Road Map V5R1 IBM Http Server for AS/400 Appendix B. Considerations and SolutionsOperations Console OptiConnect SRC A900 2000 RecoveryIntegrated Netfinity Server Clustering and Logical PartitionsHow to Move Freed Database Files without New Members Command to restore the file. For a logical file, use PTF ISeries 940x RISC-to-RISC Road Map V5R1 Appendix D. Notices IBM TrademarksAppendix D. Notices ISeries 940x RISC-to-RISC Road Map V5R1 Rtvcfgsrc IndexISeries 940x RISC-to-RISC Road Map V5R1 How satisfied are you that the information in this book is Readers’ Comments We’d Like to Hear from YouBusiness Reply Mail Page SA41-5155-05