Polycom manual Initial Setup, ViaVideo built-in microphone

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Chapter 1

ViaVideo Quick Start

information, see “Muting Video,” on page 29.

Off:Turns the camera unit off.

Because a substantial portion of the ViaVideo software is uploaded to the camera unit when you start the application, the camera unit should be turned on before you start the application.

2.Start the ViaVideo application by double-clicking the ViaVideo icon on your desktop.

Initial Setup

The first time the ViaVideo application starts, it presents a series of user setup dialogs:

a.User Information Provide the following essential information:

Name: The name you enter in this field is displayed in your caller identification, as well as your listing in the address books of users registered with your Internet Locator Service (ILS) or Global Address Book (GAB) server.

E-Mail Address: This E-Mail address is displayed in your caller identification information.

Country: Select your country. ViaVideo uses this setting to display the correct product version.

b.Microphone Setup - Specify which type of microphone setup you are using:

ViaVideo built-in microphone:

Select this setting if you are using headphones or your PC’s speakers (not a headset with attached microphone). This setting is the default, and activates the ViaVideo camera unit’s microphone (located on top of the camera unit). This microphone is directional (oriented towards the face of the camera unit), and sensitive enough to use where other manufacturers’ cameras might require a headset microphone.

ViaVideo User’s Guide

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www.polycom.com

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Contents ViaVideo User’s Guide Page Warranty Other RestrictionsTrademark Information Patent InformationImportant Safeguards Regulatory Notices FCC NoticeUnderwriters’ Laboratories’ Statement RADVision StatementContents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware RequirementsInstalling Software Installing HardwareSoftware Requirements Starting ViaVideo Turn on the CameraInitial Setup ViaVideo built-in microphoneHeadset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering CallsClosing ViaVideo Chapter Using ViaVideo Calling FeaturesUsing the Remote Control Hang UpVolume SnapshotAudio Mute Information Screen Access Window ControlsPicture in Picture PIP Minimize WindowRe-Size the ViaVideo Display Sending SnapshotsLeaving a Callback Message Using the Address Book Address Book and Speed DialDo This Local and Global Address Book Entries Local EntriesGlobal ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio and Video Controlling AudioVia the On-Screen Remote DialVia the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen SystemChapter Collaboration and Application Sharing Multiple IP AddressesChapter System Information and Diagnostics Using the System Information ScreensSystem Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Start ViaVideo When Auto Start ViaVideo is selected General323 Auto AnswerShow Half-Size Display When Show Half-Size Display is Show AnimationsUser Name MailDirectory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Wins Resolution Default GatewayHost Name IP AddressAudio Volume Control Master VolumeWave Volume LineSoftware PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds 323 Display IP Dialing ExtensionMultiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed PortsAuto discover NAT IP address NAT outside WAN addressIP Precedence Dynamic BandwidthChapter Audio Connection PC with SpeakersPC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, ThanksRouter With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Configure Your Connection Through a Virtual Private NetworkConfigure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option Open and Assign Ports in the Firewall System Information screenRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation SolutionAudio Troubleshooting InfoDiagnosticsGenerateVolume Controls Wave, and MasterVideo Troubleshooting Windows Control PanelInfoSetupH.323QOS Bandwidth optionError Messages Installation ErrorsErrors Error Message Explanation SolutionGatekeeper setting SetupH.323Appendix C