Polycom ViaVideo manual Go to the Directory Services screen, Display Global Address

Page 33

Chapter 2

Using ViaVideo

To register with the Polycom Global Address Book or an ILS server:

1.Go to the Directory Services screen

(System Info>Setup>Directory Services).

2.Enter the IP address of the ILS server in the entry field and click the selection button to the right of the address.

To register with the ViaVideo’s GAB server, enter gab.austin.polycom.com in the entry field.

ViaVideo registers you with the servers you have selected as soon as you leave the Directory Services screen.

You can also set the following two fields in the Directory Services screen. Both are selected by default:

•Display Global Address

If you de-select Display Global Address, only local entries are available from the Address Book and Speed Dial screens.

•Register This System When Powered On

If you de-select this field, your address is not registered with any ILS servers when you start ViaVideo, and only local entries are available from the Address Book and Speed Dial screens.

Note To refresh your connection with the ILS server, press F5 on your keyboard while the Address Book screen is displayed.

© Polycom, Inc.

25

ViaVideo User’s Guide

Image 33

Contents ViaVideo User’s Guide Page Other Restrictions WarrantyTrademark Information Patent InformationRegulatory Notices FCC Notice Important SafeguardsUnderwriters’ Laboratories’ Statement RADVision StatementContents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and InstallationInstalling Software Installing HardwareSoftware Requirements Turn on the Camera Starting ViaVideoViaVideo built-in microphone Initial SetupHeadset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a CallClosing ViaVideo Chapter Calling Features Using ViaVideoHang Up Using the Remote ControlVolume SnapshotAudio Mute Window Controls Information Screen AccessPicture in Picture PIP Minimize WindowSending Snapshots Re-Size the ViaVideo DisplayLeaving a Callback Message Address Book and Speed Dial Using the Address BookDo This Local Entries Local and Global Address Book EntriesGlobal ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio Controlling Audio and VideoVia the On-Screen Remote DialVia the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting VideoChapter Multiple IP Addresses Collaboration and Application SharingChapter Using the System Information Screens System Information and DiagnosticsSystem Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup General Auto Start ViaVideo When Auto Start ViaVideo is selected323 Auto AnswerShow Animations Show Half-Size Display When Show Half-Size Display isUser Name MailDirectory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Default Gateway Wins ResolutionHost Name IP AddressAudio Master Volume Volume ControlWave Volume LineSoftware PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds Display IP Dialing Extension 323Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and FirewallsNAT outside WAN address Auto discover NAT IP addressIP Precedence Dynamic BandwidthChapter PC with Speakers Audio ConnectionPC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection TypeRouter With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Through a Virtual Private Network Configure Your ConnectionConfigure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option System Information screen Open and Assign Ports in the FirewallRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General TroubleshootingInfoDiagnosticsGenerate Audio TroubleshootingWave, and Master Volume ControlsWindows Control Panel Video TroubleshootingBandwidth option InfoSetupH.323QOSInstallation Errors Error MessagesErrors Error Message Explanation SolutionSetupH.323 Gatekeeper settingAppendix C