Polycom ViaVideo manual Headset with microphone

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Chapter 1

ViaVideo Quick Start

Headset with microphone:

Select this setting only if you are using a headset with an attached microphone plugged into the audio out port in the back of the ViaVideo camera unit.

This setting turns off the internal ViaVideo microphone.

Note: If you have an external microphone attached to the microphone port in the back of your PC, ViaVideo ignores it and uses the ViaVideo camera unit’s internal microphone.

For more information about the different audio connections, see “Audio Connection,” on page 59.

c.Global Address Book Registration - Specify if you want to register with the Polycom Global Address Book (GAB) server, another ILS server, or neither.

If you are registering with a GAB server or ILS server, enter the server’s IP address in the field provided.

When you register with a GAB or ILS server, other registered users can see your user information displayed as a global listing in their address books, and can use that listing to place calls. Likewise, if you are registered with the same ILS server as other users, their listings are displayed in your address book as global listings.

For more information about the Global Address Book and ILS servers, see “Using the Address Book,” on page 21 and “Directory Services,” on page 45.

If you choose not to register with either Polycom’s GAB or another ILS server, you can still place calls manually, and save those addresses, both in the Speed Dial screen, and as local addresses in your address book. For more information, see “Placing a Call,” on page 6.

When you complete the ViaVideo setup procedures, the indicator light on the ViaVideo unit blinks green as the ViaVideo application loads instructions to the camera unit. Once this process is finished, ViaVideo presents the main screen, from which you can place and receive calls.

© Polycom, Inc.

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ViaVideo User’s Guide

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Contents ViaVideo User’s Guide Page Other Restrictions WarrantyTrademark Information Patent InformationRegulatory Notices FCC Notice Important SafeguardsUnderwriters’ Laboratories’ Statement RADVision StatementContents Audio Connection System Information and DiagnosticsNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and InstallationInstalling Hardware Installing SoftwareSoftware Requirements Turn on the Camera Starting ViaVideoViaVideo built-in microphone Initial SetupHeadset with microphone Placing a Call Using Manual DialingCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a CallClosing ViaVideo Chapter Calling Features Using ViaVideoHang Up Using the Remote ControlSnapshot VolumeAudio Mute Window Controls Information Screen AccessPicture in Picture PIP Minimize WindowSending Snapshots Re-Size the ViaVideo DisplayLeaving a Callback Message Address Book and Speed Dial Using the Address BookDo This Local Entries Local and Global Address Book EntriesGlobal ILS Server Entries Register This System When Powered On Go to the Directory Services screenDisplay Global Address Delete All Using Speed DialLock Controlling Audio Controlling Audio and VideoVia the On-Screen Remote DialVia the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting VideoChapter Multiple IP Addresses Collaboration and Application SharingChapter Using the System Information Screens System Information and DiagnosticsSystem Information and Diagnostics Diagnostics Network Statistics Audio Jitter Advanced StatisticsVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup General Auto Start ViaVideo When Auto Start ViaVideo is selected323 Auto AnswerShow Animations Show Half-Size Display When Show Half-Size Display isUser Name MailDirectory Services LAN and Internet Register this system when starting ViaVideoDisplay Global Addresses Default Gateway Wins ResolutionHost Name IP AddressAudio Master Volume Volume ControlWave Volume LinePC Software SoftwareViaVideo Software Gatekeeper SetupDialing Speeds Display IP Dialing Extension 323Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and FirewallsNAT outside WAN address Auto discover NAT IP addressIP Precedence Dynamic BandwidthChapter PC with Speakers Audio ConnectionPC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection TypeRouter With NAT, No Firewall Router With Firewall, Using a DMZRouter With Firewall Through a Virtual Private Network Configure Your ConnectionWhen you select Auto discover NAT IP Address, ViaVideo Configure your ViaVideo for NATSelect the System is Behind a NAT option System Information screen Open and Assign Ports in the FirewallRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Port Number Assignation Opening PortsIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General TroubleshootingInfoDiagnosticsGenerate Audio TroubleshootingWave, and Master Volume ControlsWindows Control Panel Video TroubleshootingBandwidth option InfoSetupH.323QOSInstallation Errors Error MessagesErrors Error Message Explanation SolutionSetupH.323 Gatekeeper settingAppendix C