Polycom ViaVideo manual Local and Global Address Book Entries, Local Entries

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Chapter 2Using ViaVideo

To

 

Do This

 

 

 

 

 

 

Delete an entry

1.

Highlight the listing you want to delete.

 

2.

Click Delete.

 

Only local addresses can be deleted from the

 

address book. Global addresses are

 

registered in a Global Address Book or ILS

 

server.

 

 

 

Search for an

1.

Click Search.

entry

2.

Begin typing letters that occur anywhere in

 

 

 

the name, IP address, or E-mail address of

 

 

the entry you are looking for. This brings up

 

 

any entry containing the letters or numbers

 

 

anywhere in the entry’s name, IP address

 

 

or E-mail address, not only those entries

 

 

starting with the letters you’ve entered.

 

 

 

To place a call from the address book:

1.Highlight an entry in the Address Book screen.

2.Click Call or double-click on the entry. ViaVideo shows the calling screen.

Local and Global Address Book Entries

There are two kinds of address book entries you can call with

ViaVideo:

Local entries

Global (ILS server) entries.

Local Entries

Local entries are entries that you create, modify, and maintain in the ViaVideo address book. These addresses are stored locally, and do not appear in other users’ address books. When you select a local entry in the address book, the Delete icon is displayed in place of the Global icon.

To create a local entry, open your address book and click New. You can then enter the name, number, H.323 extension (if applicable) and select your preferred line speed when calling this entry. Click Save to save the entry to your address book.

© Polycom, Inc.

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ViaVideo User’s Guide

Image 31
Contents ViaVideo User’s Guide Page Patent Information WarrantyOther Restrictions Trademark InformationRADVision Statement Important SafeguardsRegulatory Notices FCC Notice Underwriters’ Laboratories’ StatementContents Audio Connection System Information and DiagnosticsNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and InstallationInstalling Hardware Installing SoftwareSoftware Requirements Turn on the Camera Starting ViaVideoViaVideo built-in microphone Initial SetupHeadset with microphone Placing a Call Using Manual DialingCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a CallClosing ViaVideo Chapter Calling Features Using ViaVideoHang Up Using the Remote ControlSnapshot VolumeAudio Mute Minimize Window Information Screen AccessWindow Controls Picture in Picture PIPSending Snapshots Re-Size the ViaVideo DisplayLeaving a Callback Message Address Book and Speed Dial Using the Address BookDo This Local Entries Local and Global Address Book EntriesGlobal ILS Server Entries Register This System When Powered On Go to the Directory Services screenDisplay Global Address Delete All Using Speed DialLock Dial Controlling Audio and VideoControlling Audio Via the On-Screen RemoteVia the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting VideoChapter Multiple IP Addresses Collaboration and Application SharingChapter Using the System Information Screens System Information and DiagnosticsSystem Information and Diagnostics Diagnostics Network Statistics Audio Jitter Advanced StatisticsVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Answer Auto Start ViaVideo When Auto Start ViaVideo is selectedGeneral 323Mail Show Half-Size Display When Show Half-Size Display isShow Animations User NameDirectory Services LAN and Internet Register this system when starting ViaVideoDisplay Global Addresses IP Address Wins ResolutionDefault Gateway Host NameAudio Line Volume ControlMaster Volume Wave VolumePC Software SoftwareViaVideo Software Gatekeeper SetupDialing Speeds Display IP Dialing Extension 323Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and FirewallsDynamic Bandwidth Auto discover NAT IP addressNAT outside WAN address IP PrecedenceChapter PC with Speakers Audio ConnectionPC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection TypeRouter With NAT, No Firewall Router With Firewall, Using a DMZRouter With Firewall Through a Virtual Private Network Configure Your ConnectionWhen you select Auto discover NAT IP Address, ViaVideo Configure your ViaVideo for NATSelect the System is Behind a NAT option System Information screen Open and Assign Ports in the FirewallRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Port Number Assignation Opening PortsIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General TroubleshootingInfoDiagnosticsGenerate Audio TroubleshootingWave, and Master Volume ControlsWindows Control Panel Video TroubleshootingBandwidth option InfoSetupH.323QOSError Message Explanation Solution Error MessagesInstallation Errors ErrorsSetupH.323 Gatekeeper settingAppendix C