Polycom ViaVideo manual Using the Remote Control, Hang Up

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Chapter 2

Using ViaVideo

Using the Remote Control

When you place a call, a virtual remote control is displayed to the right of the ViaVideo screen. The remote control lets you perform a variety of calling functions.

Hangs up call

Toggles local Picture-in-Picture

Far camera movement (ViaVideo-ViewStation calls only)

Far camera zoom

Virtual keypad (allows for DTMF touchtone numbers)

Snapshot

Volume

Audio mute

Note: The far camera controls (far			Application sharing
camera movement and far camera


zoom) are not implemented in this
release. They will be implemented in a
future release.
Hang Up	Terminates the current call. When you press this
	button, the call is terminated.
PIP	Activates the Picture-in-Picture (PIP) window.
	ViaVideo maintains the PIP setting between
	calls.

Far Camera/Zoom The far camera controls are not supported in this version of ViaVideo. They will be supported in the next version of ViaVideo.

Virtual Keypad Lets you use Dual Tone Multi Frequency (DTMF) touchtones. DTMF touchtones can be used when you are making a call through an H.323 gatekeeper and you need to manually enter an extension number.

See “H.323 Setup,” on page 51 for more information.

ViaVideo User’s Guide

16

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Contents ViaVideo User’s Guide Page Warranty Other RestrictionsTrademark Information Patent InformationImportant Safeguards Regulatory Notices FCC NoticeUnderwriters’ Laboratories’ Statement RADVision StatementContents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware RequirementsInstalling Software Installing HardwareSoftware Requirements Starting ViaVideo Turn on the CameraInitial Setup ViaVideo built-in microphoneHeadset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering CallsClosing ViaVideo Chapter Using ViaVideo Calling FeaturesUsing the Remote Control Hang UpVolume SnapshotAudio Mute Information Screen Access Window ControlsPicture in Picture PIP Minimize WindowRe-Size the ViaVideo Display Sending SnapshotsLeaving a Callback Message Using the Address Book Address Book and Speed DialDo This Local and Global Address Book Entries Local EntriesGlobal ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio and Video Controlling AudioVia the On-Screen Remote DialVia the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen SystemChapter Collaboration and Application Sharing Multiple IP AddressesChapter System Information and Diagnostics Using the System Information ScreensSystem Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Start ViaVideo When Auto Start ViaVideo is selected General323 Auto AnswerShow Half-Size Display When Show Half-Size Display is Show AnimationsUser Name MailDirectory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Wins Resolution Default GatewayHost Name IP AddressAudio Volume Control Master VolumeWave Volume LineSoftware PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds 323 Display IP Dialing ExtensionMultiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed PortsAuto discover NAT IP address NAT outside WAN addressIP Precedence Dynamic BandwidthChapter Audio Connection PC with SpeakersPC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, ThanksRouter With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Configure Your Connection Through a Virtual Private NetworkConfigure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option Open and Assign Ports in the Firewall System Information screenRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation SolutionAudio Troubleshooting InfoDiagnosticsGenerateVolume Controls Wave, and MasterVideo Troubleshooting Windows Control PanelInfoSetupH.323QOS Bandwidth optionError Messages Installation ErrorsErrors Error Message Explanation SolutionGatekeeper setting SetupH.323Appendix C