Polycom ViaVideo manual Important Safeguards, Regulatory Notices FCC Notice, RADVision Statement

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Important Safeguards

Read and understand the following instructions before using the system:

Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use.

Only use electrical extension cords with a current rating at least equal to that of the system.

Always disconnect the system from power before cleaning and servicing and when not in use.

Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static free cloth.

Do not immerse the system in any liquid or place any liquids on it.

Do not disassemble this system (except as instructed in the manufacturer's instructions). To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work.

Keep ventilation openings free of any obstructions.

Save these instructions.

Regulatory Notices

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorientate or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer for help.

Changes or modifications not expressly approved by Polycom could void the user's authority to operate this equipment. If you experience trouble with this equipment, please contact your equipment provider for repair/warranty information. If your equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

There are no user serviceable parts inside the ViaVideo or power supply.

Underwriters’ Laboratories’ Statement

The system is intended to be powered only by the supplied power supply unit.

RADVision Statement

Portions of this software are © 2000 RadVision Ltd.

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Contents ViaVideo User’s Guide Page Warranty Other RestrictionsTrademark Information Patent InformationImportant Safeguards Regulatory Notices FCC NoticeUnderwriters’ Laboratories’ Statement RADVision StatementContents Audio Connection System Information and DiagnosticsNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware RequirementsInstalling Hardware Installing SoftwareSoftware Requirements Starting ViaVideo Turn on the CameraInitial Setup ViaVideo built-in microphoneHeadset with microphone Placing a Call Using Manual DialingCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering CallsClosing ViaVideo Chapter Using ViaVideo Calling FeaturesUsing the Remote Control Hang UpSnapshot VolumeAudio Mute Information Screen Access Window ControlsPicture in Picture PIP Minimize WindowRe-Size the ViaVideo Display Sending SnapshotsLeaving a Callback Message Using the Address Book Address Book and Speed DialDo This Local and Global Address Book Entries Local EntriesGlobal ILS Server Entries Register This System When Powered On Go to the Directory Services screenDisplay Global Address Delete All Using Speed DialLock Controlling Audio and Video Controlling AudioVia the On-Screen Remote DialVia the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen SystemChapter Collaboration and Application Sharing Multiple IP AddressesChapter System Information and Diagnostics Using the System Information ScreensSystem Information and Diagnostics Diagnostics Network Statistics Audio Jitter Advanced StatisticsVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Start ViaVideo When Auto Start ViaVideo is selected General323 Auto AnswerShow Half-Size Display When Show Half-Size Display is Show AnimationsUser Name MailDirectory Services LAN and Internet Register this system when starting ViaVideoDisplay Global Addresses Wins Resolution Default GatewayHost Name IP AddressAudio Volume Control Master VolumeWave Volume LinePC Software SoftwareViaVideo Software Gatekeeper SetupDialing Speeds 323 Display IP Dialing ExtensionMultiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed PortsAuto discover NAT IP address NAT outside WAN addressIP Precedence Dynamic BandwidthChapter Audio Connection PC with SpeakersPC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, ThanksRouter With NAT, No Firewall Router With Firewall, Using a DMZRouter With Firewall Configure Your Connection Through a Virtual Private NetworkWhen you select Auto discover NAT IP Address, ViaVideo Configure your ViaVideo for NATSelect the System is Behind a NAT option Open and Assign Ports in the Firewall System Information screenRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Port Number Assignation Opening PortsIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation SolutionAudio Troubleshooting InfoDiagnosticsGenerateVolume Controls Wave, and MasterVideo Troubleshooting Windows Control PanelInfoSetupH.323QOS Bandwidth optionError Messages Installation ErrorsErrors Error Message Explanation SolutionGatekeeper setting SetupH.323Appendix C