Polycom ViaVideo manual Setup, Gatekeeper, Dialing Speeds

Page 59

Chapter 3

System Information and Diagnostics

You can check ViaVideo’s software update site for the latest version by clicking Check for New Software. If a new version of the software exists, you can download it from this site.

The software update URL can be set to a site on your corporate

Intranet to make new software updates accessible from your internal

Web site.

H.323 Setup

The H.323 Setup screen gives you access to advanced network configuration screens.

See the following sections for descriptions of the screens accessible through the H.323 Setup screen.

H.323	Lets you see and change H.323 settings (see
	page 52).
Gatekeeper	Lets you see and change H.323 gatekeeper
	settings (see page 54).
Dialing Speeds	Lets you see and change dialing speed settings
	(see page 55).

© Polycom, Inc.

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ViaVideo User’s Guide

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Contents ViaVideo User’s Guide Page Patent Information WarrantyOther Restrictions Trademark InformationRADVision Statement Important SafeguardsRegulatory Notices FCC Notice Underwriters’ Laboratories’ StatementContents Network Connection System Information and DiagnosticsAudio Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and InstallationSoftware Requirements Installing SoftwareInstalling Hardware Turn on the Camera Starting ViaVideoViaVideo built-in microphone Initial SetupHeadset with microphone Camera Calibration Using Manual DialingPlacing a Call Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a CallClosing ViaVideo Chapter Calling Features Using ViaVideoHang Up Using the Remote ControlAudio Mute VolumeSnapshot Minimize Window Information Screen AccessWindow Controls Picture in Picture PIPSending Snapshots Re-Size the ViaVideo DisplayLeaving a Callback Message Address Book and Speed Dial Using the Address BookDo This Local Entries Local and Global Address Book EntriesGlobal ILS Server Entries Display Global Address Go to the Directory Services screenRegister This System When Powered On Lock Using Speed DialDelete All Dial Controlling Audio and VideoControlling Audio Via the On-Screen RemoteVia the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting VideoChapter Multiple IP Addresses Collaboration and Application SharingChapter Using the System Information Screens System Information and DiagnosticsSystem Information and Diagnostics Diagnostics Network Statistics Video Jitter Advanced StatisticsAudio Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Answer Auto Start ViaVideo When Auto Start ViaVideo is selectedGeneral 323Mail Show Half-Size Display When Show Half-Size Display isShow Animations User NameDirectory Services Display Global Addresses Register this system when starting ViaVideoLAN and Internet IP Address Wins ResolutionDefault Gateway Host NameAudio Line Volume ControlMaster Volume Wave VolumeViaVideo Software SoftwarePC Software Dialing Speeds SetupGatekeeper Display IP Dialing Extension 323Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and FirewallsDynamic Bandwidth Auto discover NAT IP addressNAT outside WAN address IP PrecedenceChapter PC with Speakers Audio ConnectionPC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection TypeRouter With Firewall Router With Firewall, Using a DMZRouter With NAT, No Firewall Through a Virtual Private Network Configure Your ConnectionSelect the System is Behind a NAT option Configure your ViaVideo for NATWhen you select Auto discover NAT IP Address, ViaVideo System Information screen Open and Assign Ports in the FirewallRouter With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Is it Safe? Opening PortsPort Number Assignation What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General TroubleshootingInfoDiagnosticsGenerate Audio TroubleshootingWave, and Master Volume ControlsWindows Control Panel Video TroubleshootingBandwidth option InfoSetupH.323QOSError Message Explanation Solution Error MessagesInstallation Errors ErrorsSetupH.323 Gatekeeper settingAppendix C