Kodak i800 Series manual Message Description Check document preparation Action

Message	Description
Message	Check document preparation
Action	The documents are not prepared properly for scanning. See Chapter 2, Using the
	Scanner, for procedures on how to properly prepare your documents.
	The documents are too close together as they enter the scanner. Change the
	separation rollers and pre-separation pad. See Chapter 5, Maintenance for the
	procedure for changing the separation roller and pre-separation pad.
	The cropping parameters are set improperly. If cropping is set to “Relative to
	document”, the cropped area must fit inside of the document dimensions. See the
	“Image Processing Guide”, Chapter 3, Using the Twain Data Source or Chapter 4,
	Using the ISIS Driver for instructions.
	One or more documents that passed through the transport were not scanned.
	Refeed all documents for which images were not obtained.
Message	Clean imaging guides
Action	The imaging guides or white patches are dirty.
	The imaging guides are not fully seated. Push the imaging guides all the way in
	until fully seated. See Chapter 5, Maintenance, for cleaning procedures.
Message	Clean the S1 sensor
Action	The S1 (pre-imaging) sensor is dirty. See Chapter 5, Maintenance, “Cleaning the
	Transport area” for cleaning procedures. See the diagram at the end of this
	chapter for the approximate location of this sensor.
Message	Clean the S2 sensor
Action	The S2 (post-imaging) sensor is dirty. See Chapter 5, Maintenance, “Cleaning the
	Transport area” for cleaning procedures. See the diagram at the end of this
	document for the approximate location of this sensor.
Message	Control panel button depressed
Action	An Operator Control Panel button is stuck in the engaged position. Depress and
	release all of the buttons and perform a controlled power-down sequence. If the
	message persists, call Service.
Message	Document jam
Action	A document is lodged somewhere in the scanner. Clear the paper path. See
	“Clearing the document path”, earlier in this chapter for procedures.
	One or more documents that passed through the transport were not scanned.
	Refeed all documents for which images were not obtained.
Message	Elevator self test failed
Action	The self-test of the elevator test failed. The feed module may not be installed or
	may not be installed properly. See Chapter 5, Maintenance “Replacing the feed
	module” for correct procedures. Perform a controlled power-down sequence on
	the scanner. If the problem persists, call Service.
Message	Error; Reset Scanner
Action	An error occurred that the scanner cannot resolve without recycling the scanner.
	Try turning the scanner on and off and on again. If error persists, call Service.

6-6 A-61169 July 2003