Canon P-I9900-QSG-1203 See Paper Does Not Feed Properly on, See Print Media to Avoid on

Troubleshooting

Problem

Possible Cause

Try This

Ink does not eject	Print Quality is not set	Be sure to set the Print Quality setting to High for Windows or Fine for
properly/Printing is	properly	Macintosh.
Blurred/Colors are
Wrong/White
Streaks appear		On the Main tab, click High for the Print Quality setting.
		When you cannot choose the High setting or when the print quality does not
		improve, select Custom, click Set, and then adjust the Quality bar for higher
		print quality.

1.Select Manual in the Print Mode pull-down menu in the Print dialog box and then click Details.

2.Click the Quality icon and then drag the Print Quality slide bar to the Fine end.

Printed Paper Curls Paper is too thin		Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with
or Ink Blots		intense colors or photographs).
	Color Intensity setting	Reduce the Intensity setting in the printer driver and try printing again.
	is too high

1.Open the Printer Properties dialog box.

2.On the Main tab, select Manual for Color Adjustment, and then click Set.

3.Drag the Intensity slide bar to adjust the intensity.

1.In the Print dialog box, select Color Option from the pop-up menu.

2.Drag the Intensity slide bar to set the intensity.

	Paper feed roller is	Clean the paper feed roller.
	dirty	See “Paper Does Not Feed Properly” on page 68.
Printed Surface is	Inappropriate paper is	Check if the paper you are printing on is too thick or curled.
Scratched	used	See “Print Media to Avoid” on page 3.
		Note that smudging may occur at the top and bottom edges of the paper when
		using Borderless Printing. Ensure that the paper you are using is compatible
		with Borderless Printing.
			Types Suitable for Borderless Printing” on page 32.
		See “Media

	See “Media Types Suitable for Borderless Printing” on page 35.
Thick paper is used		Select Prevent paper abrasion in the printer driver.
	1.	Open the Printer Properties dialog box.
	2.			Click the Maintenance tab and then Custom Settings.
	3.			Select the Prevent paper abrasion check box and click Send.
	Click OK when the confirmation message appears.
					Print dialog box.
		1. Open the
	2. In the Paper Source pull-down menu, select Prevent paper abrasion.
	When Prevent paper abrasion is selected in the Printer Properties dialog box
	(for Windows) or the Print dialog box (for Macintosh), the setting is also
	applied under direct printing.

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