Canon P-I9900-QSG-1203 quick start When Printing Becomes Faint or Colors are Incorrect

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Printing Maintenance

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to maintain the print head.

If the ruled lines are shifted after running the print head maintenance, align print head.

Important Before maintaining the print head, check the following;

Open the front cover and make sure that the ink tank contains ink. If it is out of ink, replace it.

Ensure that all the orange tape of the ink tank has been peeled off.

Press "PUSH" on the ink tank and ensure that the ink tank is installed securely.

Ensure that each ink tank is installed at the correct location.

Increase the Print Quality setting in the printer driver settings.

If the printing is faint, or the color is incorrect			If the ruled lines are shifted

Step 1

See “Printing the Nozzle Check Pattern” on page 44

Step 1

See “Aligning the Print Head” on page 56

If white stripes appear

Step 2

See “Print Head Cleaning” on page 48

If the problem remains

Step 3

See “Print Head Deep Cleaning” on page 52

Note If Print Head Deep Cleaning does not solve the problem, contact the Customer Care Center.

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Contents Quick Start Guide Getting Help from Canon Series Photo Printer Quick Start Guide Copyright Contents Basic Printing Press the Power buttonTurning on the Printer Print Media to Avoid Loading PaperPrepare to load paper Loading the Print MediaFlatten the four corners of the paper before loading it Load Limit Mark Load the paperDocuments Using Specialty MediaPhoto Quality Media Type Canon Specialty MediaCaring for Your Photographs Printing with Windows Basic Printing Specify the required settings Basic Printing Print the document Create a document or open a file to print Printing with MacintoshSelect Quality & Media from the pull-down menu Basic Printing Advanced Printing Connecting to a Digital CameraPrinting Photographs Directly from a Digital Camera Advanced Printing Direct Printing from PictBridge-compatible Digital Cameras Default Camera SettingsAdditional Settings About Date print Advanced Printing About Paper Size and Paper TypeAbout Image optimize Media Types for Digital Camera Digital Camera Setting Media TypeSelect the Canon i9900 icon Accessing the Printer DriverYour application, select the command to print a document Improving the Quality of Printed Images Adjusting the Print Quality for PhotographsAdjusting Print Quality Printer Driver SettingsSee Printing with Macintosh on To manually adjust Print Quality settingsTo automatically optimize the image Advanced Printing When the process is complete, click PrintTo use Vivid Photo option To reduce noise from images taken with a digital camera Click OK Click OK on the Profiles tab Saving and Recalling Driver SettingsPrinting Profiles, and click Delete Profiles, and click Retrieve from ProfilesChanging drivers settings Retrieving print settingsUsing the Printer Driver Options Resizing the Image by Selecting Using the Bundled Software Select photographs Printing Borderless Photographs with WindowsStart Easy-PhotoPrint Select the layout Select the paperSelect Borderless full Printing Borderless Photographs with Macintosh Advanced Printing Select photographs Advanced Printing Select the paper Replacing an Ink Tank Printing MaintenanceKnowing When to Replace Ink Tank Click About ink on BJ Printer Utility Remove the empty ink tank Prepare a replacement ink tankReplacing Ink Tanks Close the front cover Insert the ink tankSee Printing the Nozzle Check Pattern on When Printing Becomes Faint or Colors are IncorrectSee Print Head Cleaning on See Examining the Nozzle Check Pattern on Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Print Check PatternDouble-click the Print Center or Printer Setup Utility icon Examining the Nozzle Check Pattern Printing Maintenance Cleaning on Pattern Check dialog box Print Head CleaningStart Print Head Cleaning If the problem persists, perform print head deep cleaning Select Cleaning from the pull-down menu When the confirmation message is displayed, click OK Start Print Head Deep Cleaning Print Head Deep CleaningClick Execute Double-click the Print Center or Printer Setup Utility icon Printing Maintenance Print the pattern Aligning the Print HeadSelect Align heads manually check box, and then click Send Printing Maintenance Align the Print Head Select Custom Settings from the pull-down menu Enter the numbers Click Send Click Quit When an Error Occurs TroubleshootingCD-ROM icon Cannot Install the Printer DriverReinstall the printer driver Click Start Over on the InstallationSystems Requirements on USB 2.0 Hi-speed Connection Does Not Work ProperlySee Aligning the Print Head on Print Quality is Poor or Contains ErrorsSee Print Head Cleaning on See Replacing an Ink Tank onTypes Suitable for Borderless Printing on Click the Maintenance tab and then Custom SettingsSee Paper Does Not Feed Properly on See Print Media to Avoid onWindows Me, Windows Troubleshooting Printer HardwareClick the Maintenance tab and then Start Status Monitor Select Cancel All Documents in the Printer menuPrinter Does Not Printer Slot, whichever is easier Paper Does Not Feed ProperlyNumber Possible Cause Try This Flashes Handling Error MessagesNumber Flashes Possible Cause Try This Click Maintenance tab and then Custom Settings An Error Message Appears on the ScreenSee Handling Error Messages on UninstallCannot Print Properly from the Digital Camera RESUME/CANCEL buttonTroubleshooting Appendix Installing the Printer Driver When Using Mac OSUser’s Guide Table of Contents Printer SpecificationsBubble Jet Direct Print Windows XP/Windows 2000 65MB Windows Me/Windows 98 30MB BJ Printer Driver Systems RequirementsAdditional Systems Requirements for Electric Manuals USB*1 interface USB 2.0 Hi-Speed*2interfaceSafety Precautions Do not place the printer on a thick rug or carpet When moving the printer, carry the printer at both endsService Close to a heating sourceColor Printer Model K10238 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index10, 21 Canon Specialty Papers Description Order # Ink TanksCanon Latin America, Inc Canon U.S.A., IncCanon Inc Canon Canada, Inc