Canon P-I9900-QSG-1203 Cannot Print Properly from the Digital Camera, RESUME/CANCEL button

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Troubleshooting

Cannot Print Properly from the Digital Camera

The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Correct the error according to the procedure below.

Camera Error Message	Possible Cause	Try This
Printer in use	Images are printed from the	Wait until printing ends. The printer automatically starts
	computer	printing the images from the camera after completing the
		current printing.

Printer warming up	The printer is warning up	Wait until warm-up ends. When it is ready, the printer starts
		printing automatically.

No Paper	No paper is loaded	Load the paper in the printer and press the RESUME/CANCEL
		button on the printer.

Paper Jam	A paper jam occurs in the	Remove the jammed paper, load new media, and press the
	printer	RESUME/CANCEL button.

Printer cover open	The front cover is open	Close the front cover.

No print head	Print head is defective or not	Install the print head again according to the Easy Setup
	installed	Instructions. If the problem continues after reinstalling it, the
		print head may be defective. Contact the Customer Care Center.

Waste tank full	The waste ink tank (waste ink	The printer has a built-in waste ink absorber to hold the ink
	absorber*) is almost full	used during print head cleaning. Eight flashes indicate that this
		absorber is nearly full.
		Press the RESUME/CANCEL button to clear the error so printing
		can continue.
		Contact the Customer Care Center.

Printer error	An error requiring servicing	Turn off the printer, unplug the power cord from the power
	has occurred (The POWER	supply, plug the power cord back in, and then turn on the
	lamp on the printer flashes	printer. If the same error occurs, contact the Customer Care
	alternately orange and green)	Center.

	Ink is low	It is about time to replace the ink tank with a new one. Use a
		new ink tank. Select Continue in the Low ink Warning display to
		resume the printing.

	Ink tank is empty	The ink tank has run out of ink. Replace the ink tank with a new
		one.

*The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the waste ink absorber and check the printer.

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Contents Quick Start Guide Getting Help from Canon Series Photo Printer Quick Start Guide Copyright Contents Basic Printing Press the Power buttonTurning on the Printer Print Media to Avoid Loading PaperPrepare to load paper Loading the Print MediaFlatten the four corners of the paper before loading it Load Limit Mark Load the paperDocuments Using Specialty MediaPhoto Quality Media Type Canon Specialty MediaCaring for Your Photographs Printing with Windows Basic Printing Specify the required settings Basic Printing Print the document Create a document or open a file to print Printing with MacintoshSelect Quality & Media from the pull-down menu Basic Printing Advanced Printing Connecting to a Digital CameraPrinting Photographs Directly from a Digital Camera Advanced Printing Direct Printing from PictBridge-compatible Digital Cameras Default Camera SettingsAdditional Settings About Date print Advanced Printing About Paper Size and Paper TypeAbout Image optimize Media Types for Digital Camera Digital Camera Setting Media TypeSelect the Canon i9900 icon Accessing the Printer DriverYour application, select the command to print a document Adjusting Print Quality Adjusting the Print Quality for PhotographsPrinter Driver Settings Improving the Quality of Printed ImagesSee Printing with Macintosh on To manually adjust Print Quality settingsTo automatically optimize the image Advanced Printing When the process is complete, click PrintTo use Vivid Photo option To reduce noise from images taken with a digital camera Click OK Click OK on the Profiles tab Saving and Recalling Driver SettingsPrinting Profiles, and click Delete Profiles, and click Retrieve from ProfilesChanging drivers settings Retrieving print settingsUsing the Printer Driver Options Resizing the Image by Selecting Using the Bundled Software Select photographs Printing Borderless Photographs with WindowsStart Easy-PhotoPrint Select the layout Select the paperSelect Borderless full Printing Borderless Photographs with Macintosh Advanced Printing Select photographs Advanced Printing Select the paper Replacing an Ink Tank Printing MaintenanceKnowing When to Replace Ink Tank Click About ink on BJ Printer Utility Remove the empty ink tank Prepare a replacement ink tankReplacing Ink Tanks Close the front cover Insert the ink tankSee Printing the Nozzle Check Pattern on When Printing Becomes Faint or Colors are IncorrectSee Print Head Cleaning on Print the Nozzle Check Pattern Printing the Nozzle Check PatternClick Print Check Pattern See Examining the Nozzle Check Pattern onDouble-click the Print Center or Printer Setup Utility icon Examining the Nozzle Check Pattern Printing Maintenance Cleaning on Pattern Check dialog box Print Head CleaningStart Print Head Cleaning If the problem persists, perform print head deep cleaning Select Cleaning from the pull-down menu When the confirmation message is displayed, click OK Start Print Head Deep Cleaning Print Head Deep CleaningClick Execute Double-click the Print Center or Printer Setup Utility icon Printing Maintenance Print the pattern Aligning the Print HeadSelect Align heads manually check box, and then click Send Printing Maintenance Align the Print Head Select Custom Settings from the pull-down menu Enter the numbers Click Send Click Quit When an Error Occurs TroubleshootingReinstall the printer driver Cannot Install the Printer DriverClick Start Over on the Installation CD-ROM iconSystems Requirements on USB 2.0 Hi-speed Connection Does Not Work ProperlySee Print Head Cleaning on Print Quality is Poor or Contains ErrorsSee Replacing an Ink Tank on See Aligning the Print Head onSee Paper Does Not Feed Properly on Click the Maintenance tab and then Custom SettingsSee Print Media to Avoid on Types Suitable for Borderless Printing onClick the Maintenance tab and then Start Status Monitor Troubleshooting Printer HardwareSelect Cancel All Documents in the Printer menu Windows Me, WindowsPrinter Does Not Printer Slot, whichever is easier Paper Does Not Feed ProperlyNumber Possible Cause Try This Flashes Handling Error MessagesNumber Flashes Possible Cause Try This Click Maintenance tab and then Custom Settings An Error Message Appears on the ScreenSee Handling Error Messages on UninstallCannot Print Properly from the Digital Camera RESUME/CANCEL buttonTroubleshooting Appendix Installing the Printer Driver When Using Mac OSUser’s Guide Table of Contents Printer SpecificationsBubble Jet Direct Print Additional Systems Requirements for Electric Manuals BJ Printer Driver Systems RequirementsUSB*1 interface USB 2.0 Hi-Speed*2interface Windows XP/Windows 2000 65MB Windows Me/Windows 98 30MBSafety Precautions Service When moving the printer, carry the printer at both endsClose to a heating source Do not place the printer on a thick rug or carpetColor Printer Model K10238 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index10, 21 Canon Specialty Papers Description Order # Ink TanksCanon Inc Canon U.S.A., IncCanon Canada, Inc Canon Latin America, Inc