Canon P-I9900-QSG-1203 quick start An Error Message Appears on the Screen

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					Troubleshooting
An Error Message Appears on the Screen

Problem	Possible Cause				Try This
Paper Identification	Paper Identification	Continuing printing may result in poor print quality. To maintain print quality,
Error	is not functioning	disable the Paper Identification function, and try printing again, if other printer
	properly	functions are working normally.


			1.	With the printer on, open the Printer Properties dialog box.
		2.		Click Maintenance tab and then Custom Settings.
		3.		Clear the check box on Identify paper type and click Send.
				Click OK when the confirmation message appears.
		4.		Click the Main tab and select the correct paper type from Media Type.
		5.		Click OK, then try printing again.

1.With the printer on, open the BJ Printer Utility.

2.Select Custom Settings from the pull-down menu.

3.Click Identify paper type to remove the check mark.

4.Select Send, and then click OK.

5.Open the Print dialog box.

6.Select Quality & Media from the pop-up menu.

7.Select the correct paper type from Media Type, and then click Print.

Borderless Printing			Incorrect paper is	Ensure that the loaded paper is suitable for Borderless Printing.
Error			loaded	If the error continues, disable Paper Identification, select the desired type of
				paper, then try printing again.

			Printer is not ready	The POWER lamp will flash green when the printer is warming up or when a print
				job is being sent to the printer. It will glow a steady (non-flashing) green when it
Error Writing/
Error Writing/				is ready for use or when the print job is completed.
Output to USBxxx				is ready for use or when the print job is completed.
Output to USBxxx
(USBPRNxx)
			Paper is not loaded	Load paper and press the RESUME/CANCEL button.

			Paper is not loaded	Remove the paper, fan the paper to ensure that sheets are not sticking together,
			correctly	and reload the paper correctly into the Auto Sheet Feeder.

			Printer port setting	Check the printer port settings.
			does not match the	1. Open the Printer Properties dialog box.
			interface connected	2. Click the Port tab (or the Details tab) to confirm the port settings.
			to the printer
				A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon
				i9900) (where n is a number) is indicated.
				To change this setting, shut down your Windows operating system, turn off
				the printer, then re-connect the printer to the interface selected in the printer
				driver.

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Contents Quick Start Guide Getting Help from Canon Series Photo Printer Quick Start Guide Copyright Contents Press the Power button Turning on the PrinterBasic Printing Print Media to Avoid Loading PaperLoading the Print Media Flatten the four corners of the paper before loading itPrepare to load paper Load Limit Mark Load the paperUsing Specialty Media Photo Quality MediaDocuments Type Canon Specialty MediaCaring for Your Photographs Printing with Windows Basic Printing Specify the required settings Basic Printing Print the document Create a document or open a file to print Printing with MacintoshSelect Quality & Media from the pull-down menu Basic Printing Connecting to a Digital Camera Printing Photographs Directly from a Digital CameraAdvanced Printing Advanced Printing Default Camera Settings Additional SettingsDirect Printing from PictBridge-compatible Digital Cameras Advanced Printing About Paper Size and Paper Type About Image optimizeAbout Date print Media Types for Digital Camera Digital Camera Setting Media TypeAccessing the Printer Driver Your application, select the command to print a documentSelect the Canon i9900 icon Improving the Quality of Printed Images Adjusting the Print Quality for PhotographsAdjusting Print Quality Printer Driver SettingsSee Printing with Macintosh on To manually adjust Print Quality settingsTo automatically optimize the image Advanced Printing When the process is complete, click PrintTo use Vivid Photo option To reduce noise from images taken with a digital camera Click OK Click OK on the Profiles tab Saving and Recalling Driver SettingsPrinting Profiles, and click Delete Profiles, and click Retrieve from ProfilesChanging drivers settings Retrieving print settingsUsing the Printer Driver Options Resizing the Image by Selecting Using the Bundled Software Printing Borderless Photographs with Windows Start Easy-PhotoPrintSelect photographs Select the layout Select the paperSelect Borderless full Printing Borderless Photographs with Macintosh Advanced Printing Select photographs Advanced Printing Select the paper Replacing an Ink Tank Printing MaintenanceKnowing When to Replace Ink Tank Click About ink on BJ Printer Utility Prepare a replacement ink tank Replacing Ink TanksRemove the empty ink tank Close the front cover Insert the ink tankWhen Printing Becomes Faint or Colors are Incorrect See Print Head Cleaning onSee Printing the Nozzle Check Pattern on See Examining the Nozzle Check Pattern on Printing the Nozzle Check PatternPrint the Nozzle Check Pattern Click Print Check PatternDouble-click the Print Center or Printer Setup Utility icon Examining the Nozzle Check Pattern Printing Maintenance Print Head Cleaning Start Print Head CleaningCleaning on Pattern Check dialog box If the problem persists, perform print head deep cleaning Select Cleaning from the pull-down menu When the confirmation message is displayed, click OK Start Print Head Deep Cleaning Print Head Deep CleaningClick Execute Double-click the Print Center or Printer Setup Utility icon Printing Maintenance Print the pattern Aligning the Print HeadSelect Align heads manually check box, and then click Send Printing Maintenance Align the Print Head Select Custom Settings from the pull-down menu Enter the numbers Click Send Click Quit When an Error Occurs TroubleshootingCD-ROM icon Cannot Install the Printer DriverReinstall the printer driver Click Start Over on the InstallationSystems Requirements on USB 2.0 Hi-speed Connection Does Not Work ProperlySee Aligning the Print Head on Print Quality is Poor or Contains ErrorsSee Print Head Cleaning on See Replacing an Ink Tank onTypes Suitable for Borderless Printing on Click the Maintenance tab and then Custom SettingsSee Paper Does Not Feed Properly on See Print Media to Avoid onWindows Me, Windows Troubleshooting Printer HardwareClick the Maintenance tab and then Start Status Monitor Select Cancel All Documents in the Printer menuPrinter Does Not Printer Slot, whichever is easier Paper Does Not Feed ProperlyNumber Possible Cause Try This Flashes Handling Error MessagesNumber Flashes Possible Cause Try This Click Maintenance tab and then Custom Settings An Error Message Appears on the ScreenSee Handling Error Messages on UninstallCannot Print Properly from the Digital Camera RESUME/CANCEL buttonTroubleshooting Appendix Installing the Printer Driver When Using Mac OSUser’s Guide Table of Contents Printer SpecificationsBubble Jet Direct Print Windows XP/Windows 2000 65MB Windows Me/Windows 98 30MB BJ Printer Driver Systems RequirementsAdditional Systems Requirements for Electric Manuals USB*1 interface USB 2.0 Hi-Speed*2interfaceSafety Precautions Do not place the printer on a thick rug or carpet When moving the printer, carry the printer at both endsService Close to a heating sourceColor Printer Model K10238 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index10, 21 Canon Specialty Papers Description Order # Ink TanksCanon Latin America, Inc Canon U.S.A., IncCanon Inc Canon Canada, Inc