Canon P-I9900-QSG-1203 quick start Canon U.S.A., Inc One Canon Plaza Lake Success, NY

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Appendix

Canon USA offers a full range of customer technical support* options:

Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com <http://www.canontechsupport.com>)

Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040

The location of the ASF nearest you for carry-in service (1-800-423-2366)

If the problem cannot be corrected by using one of the above technical support options, repair options (i.e. Carry-In/Mail-In Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call to the live technical support number(s) above or via the website at www.canontechsupport.com <http://www.canontechsupport.com>. Please note that under the InstantExchange program, a replacement product will be provided to you prior to your return of the defective product. Since the defective product becomes the property of Canon USA at the time of the exchange, the defective product must be returned in the shipping materials provided. If the defective product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA may invoice you.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

*Support program specifics are subject to change without notice.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

USA

Canon is a registered trademark of Canon Inc.

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Contents Quick Start Guide Getting Help from Canon Series Photo Printer Quick Start Guide Copyright Contents Turning on the Printer Press the Power buttonBasic Printing Loading Paper Print Media to AvoidFlatten the four corners of the paper before loading it Loading the Print MediaPrepare to load paper Load the paper Load Limit MarkPhoto Quality Media Using Specialty MediaDocuments Canon Specialty Media TypeCaring for Your Photographs Printing with Windows Basic Printing Specify the required settings Basic Printing Print the document Printing with Macintosh Create a document or open a file to printSelect Quality & Media from the pull-down menu Basic Printing Printing Photographs Directly from a Digital Camera Connecting to a Digital CameraAdvanced Printing Advanced Printing Additional Settings Default Camera SettingsDirect Printing from PictBridge-compatible Digital Cameras About Image optimize Advanced Printing About Paper Size and Paper TypeAbout Date print Digital Camera Setting Media Type Media Types for Digital CameraYour application, select the command to print a document Accessing the Printer DriverSelect the Canon i9900 icon Adjusting the Print Quality for Photographs Adjusting Print QualityPrinter Driver Settings Improving the Quality of Printed ImagesTo manually adjust Print Quality settings See Printing with Macintosh onAdvanced Printing When the process is complete, click Print To automatically optimize the imageTo use Vivid Photo option To reduce noise from images taken with a digital camera Saving and Recalling Driver Settings Click OK Click OK on the Profiles tabProfiles, and click Retrieve from Profiles Printing Profiles, and click DeleteRetrieving print settings Changing drivers settingsUsing the Printer Driver Options Resizing the Image by Selecting Using the Bundled Software Start Easy-PhotoPrint Printing Borderless Photographs with WindowsSelect photographs Select the paper Select the layoutSelect Borderless full Printing Borderless Photographs with Macintosh Advanced Printing Select photographs Advanced Printing Select the paper Printing Maintenance Replacing an Ink TankKnowing When to Replace Ink Tank Click About ink on BJ Printer Utility Replacing Ink Tanks Prepare a replacement ink tankRemove the empty ink tank Insert the ink tank Close the front coverSee Print Head Cleaning on When Printing Becomes Faint or Colors are IncorrectSee Printing the Nozzle Check Pattern on Printing the Nozzle Check Pattern Print the Nozzle Check PatternClick Print Check Pattern See Examining the Nozzle Check Pattern onDouble-click the Print Center or Printer Setup Utility icon Examining the Nozzle Check Pattern Printing Maintenance Start Print Head Cleaning Print Head CleaningCleaning on Pattern Check dialog box If the problem persists, perform print head deep cleaning Select Cleaning from the pull-down menu When the confirmation message is displayed, click OK Print Head Deep Cleaning Start Print Head Deep CleaningClick Execute Double-click the Print Center or Printer Setup Utility icon Printing Maintenance Aligning the Print Head Print the patternSelect Align heads manually check box, and then click Send Printing Maintenance Align the Print Head Select Custom Settings from the pull-down menu Enter the numbers Click Send Click Quit Troubleshooting When an Error OccursCannot Install the Printer Driver Reinstall the printer driverClick Start Over on the Installation CD-ROM iconUSB 2.0 Hi-speed Connection Does Not Work Properly Systems Requirements onPrint Quality is Poor or Contains Errors See Print Head Cleaning onSee Replacing an Ink Tank on See Aligning the Print Head onClick the Maintenance tab and then Custom Settings See Paper Does Not Feed Properly onSee Print Media to Avoid on Types Suitable for Borderless Printing onTroubleshooting Printer Hardware Click the Maintenance tab and then Start Status MonitorSelect Cancel All Documents in the Printer menu Windows Me, WindowsPrinter Does Not Paper Does Not Feed Properly Printer Slot, whichever is easierHandling Error Messages Number Possible Cause Try This FlashesNumber Flashes Possible Cause Try This An Error Message Appears on the Screen Click Maintenance tab and then Custom SettingsUninstall See Handling Error Messages onRESUME/CANCEL button Cannot Print Properly from the Digital CameraTroubleshooting Installing the Printer Driver When Using Mac OS AppendixUser’s Guide Table of Contents Specifications PrinterBubble Jet Direct Print BJ Printer Driver Systems Requirements Additional Systems Requirements for Electric ManualsUSB*1 interface USB 2.0 Hi-Speed*2interface Windows XP/Windows 2000 65MB Windows Me/Windows 98 30MBSafety Precautions When moving the printer, carry the printer at both ends ServiceClose to a heating source Do not place the printer on a thick rug or carpetRegulatory Information Color Printer Model K10238Canon U.S.A., INC. Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Index Index10, 21 Description Order # Ink Tanks Canon Specialty PapersCanon U.S.A., Inc Canon IncCanon Canada, Inc Canon Latin America, Inc