Palm 700P manual Palm Desktop does not respond to a sync attempt

Page 264

Synchronization

Palm Desktop does not respond to a sync attempt

1.Make sure that the USB sync cable is securely connected to the USB port on your computer and on the bottom of your smartphone (see Synchronizing information—the basics).

2.Make sure that HotSync manager is running:

•Windows: Right-click the HotSync manager icon in the taskbar in the lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync Manager.

Tip

If you’re having trouble trying to sync using an IR or Bluetooth connection, try using the USB sync cable instead. If this solves the problem, then check your IR or Bluetooth settings (see

Synchronizing information— advanced).

•Mac: Find the Palm folder on your Mac hard drive. Double-click

the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB.

3.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

4.Perform a soft reset (see Performing a soft reset).

5.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

6.If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port.

Using Your Treo 700P Smartphone

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Contents Using Your Treo 700P Smartphone Intellectual Property Notices Table of Contents Playing media files 138 Staying productive 183 Glossary 283 Regulatory information 287 Index 301 Welcome Did You Know?What’s in the box? HardwareDocumentation and software What do I need to get started? Setting up your smartphone and computer Treo 700P smartphone overviewTop view Front view Tip Did You Know?Back view Installing the battery Follow the onscreen instructions to set up your smartphoneCharging the battery Indicator light Battery icon Maximizing battery life Making your first call Adjusting call volume What’s my phone number? Setting up your computer System requirementsTo Connecting your Treo smartphone to your computer Upgrading from another Palm OS deviceSetting up your computer Setting up your computer Installing the desktop synchronization software Setting up your computer Connecting your Treo smartphone to your computer Before You Begin To sync your info, you must install Synchronizing information-the basicsSynchronizing information-the basics Moving around on your smartphone Moving around the screenScrolling through screens Highlighting and selecting items Accessing command buttons Highlighting textSelecting menu items Selecting options in a pick list Using the keyboard Entering lowercase and uppercase lettersEntering numbers, punctuation, and symbols Entering other symbols and accented charactersSymbols and accented characters Enter Then press Alt To selectUsing the quick buttons Opening applicationsUsing Applications View Opening applications Using your phone Turning your smartphone on and offWaking up the screen Turning your phone on and off Opening the Phone application Dialing using the onscreen Dial Pad Making callsDialing using the keyboard Dialing by contact name Select the number you want to dial Press Send to dialDialing with a speed-dial favorite button Dialing from a web page or message Redialing a recently called number Receiving calls Assigning a caller ID photoUsing voicemail Setting up voicemailVoicemail notification Retrieving voicemail messagesManaging active calls Ending a call Switching applications during an active call Saving phone numbers Making a second call Answering a second call call waiting Using Flash mode during an Active call Making a conference callManaging active calls Forwarding calls Viewing minutes usage Defining favorite buttons Creating a speed-dial favorite button Creating other types of favorite buttons Optional Select More, and then select advanced optionsEditing a favorite button Deleting a favorite buttonUsing a phone headset Using a wired headset Connecting to a Bluetooth headset or car kit Support/bluetooth/ treo700pbluetooth compatibility.htmlUsing a phone headset Using a Bluetooth headset or car kit Setting your hands-free device to automatically answer calls Customizing phone settings Selecting ringtonesSelecting Phone alert tones Adjusting call volume Adjusting ringer volume Assigning a caller ID photoAssigning a caller ID ringtone Customizing the Main View in the Phone application Setting your dialing preferences Choosing your privacy settings Customizing phone settings Enabling TTY Manually selecting the wireless band What are all those icons? What are all those icons? What are all those icons? Viewing and using the Alert screen Using email Which application should I use?Wireless Sync application How do I get started?Setting up Wireless Sync to work with Internet email Wireless Sync application Wireless Sync application Setting up Wireless Sync to work with corporate email Set the following Email Setup info, and then select Next Wireless Sync application Wireless Sync application VersaMail application AOL Setting up VersaMail to work with common providers Setting up VersaMail to work with other providers Using other wireless features MessagingCreating and sending a text message Select Send Creating and sending a multimedia message Supported File TypesUsing Your Treo 700P Smartphone 101 Optional Select Sound , and then select one of the following Receiving messages Messaging alert tonesUsing links in messages Viewing/playing a multimedia messageUsing Your Treo 700P Smartphone 105 Arranging your messages Deleting messages Chatting with Messaging Customizing your Messaging settings Using Your Treo 700P Smartphone 110 Selecting Messaging alert tones What are all those icons? Web browser Viewing a web Using Your Treo 700P Smartphone 115 Creating a bookmark Defining favorite buttonsUsing Your Treo 700P Smartphone 117 Saving a Viewing bookmarks or saved pagesEditing or deleting a bookmark or saved Arranging bookmarks and saved pagesUsing Your Treo 700P Smartphone 120 Downloading files from a web MP3, WMAStreaming files from a web Copying text from a web Returning to recently viewed pagesCustomizing your web browser settings Finding text on a webUsing Your Treo 700P Smartphone 125 Using Your Treo 700P Smartphone 126 BroadbandAccess Connect Installing the VZAccess Manager softwareUsing Your Treo 700P Smartphone 128 Getting help with VZAccess Manager software Terminating a BroadbandAccess Connect Internet session Using Your Treo 700P Smartphone 131 Using Your Treo 700P Smartphone 132 Connections with Bluetooth devices Requesting a connection with another Bluetooth device Using Your Treo 700P Smartphone 135 Accepting a connection from another Bluetooth device Go to Applications and select Bluetooth Select OnUsing Your Treo 700P Smartphone 137 Playing media files Camera and CamcorderTaking a picture Want to photograph Press Center To capture the pictureUsing Your Treo 700P Smartphone 140 Recording a video Using Your Treo 700P Smartphone 142 Customizing your Camera settings Using Your Treo 700P Smartphone 144 Pics&Videos Viewing a pictureViewing a video MPGViewing a slide show Sending pictures or videos Copying a picture or video Organizing pictures and videos Saving a picture as wallpaperAdding a picture to a contact entry Rotating a picture Deleting a picture or videoViewing pictures and videos on your computer Setting up Windows Media Player for MP3 Pocket TunesUsing Your Treo 700P Smartphone 154 Using Your Treo 700P Smartphone 155 Setting up iTunes for MP3 Transferring MP3 files from your computer Optional Insert an expansion card into your smartphoneTransferring music from a CD to your smartphone Using Your Treo 700P Smartphone 159 Listening to music on your Treo smartphone Creating a playlist Editing a playlist Staying organized ContactsAdding a contact ContactsUsing Your Treo 700P Smartphone 165 Viewing or changing contact information Deleting a contactDefining your business card Calendar Displaying your calendarCreating an event Adding an alarm to an event Creating an untimed event Scheduling a repeating event Color-coding your schedule Editing or deleting an event Customizing display options for your calendarUsing Your Treo 700P Smartphone 174 Using Your Treo 700P Smartphone 175 Selecting alarm tones Tasks Adding a taskSetting task priority, due date, and other details Checking off a task Organizing your tasksDeleting a task Customizing Tasks Memos Creating a memoDeleting a memo Staying productive Documents To Go ProfessionalOpening a document Documents To Go ProfessionalVoice Memo Creating a voice memoListening to a voice memo Switching between Basic and Advanced Calculator Modes CalculatorSelecting functions in Advanced Calculator Mode World Clock Selecting citiesSetting an alarm Adding citiesUsing Find Managing files and applicationsInstalling applications Installing bonus software from the CDInstalling applications from the Internet Installing applications from a computer Getting help with third-party applicationsRemoving applications Manually deleting applicationsViewing application info Viewing application infoUsing Your Treo 700P Smartphone 197 Sending information with Bluetooth wireless technology Sending info over a Bluetooth wireless connectionSending an app over a Bluetooth wireless connection Receiving info over a Bluetooth wireless connection Beaming information Beaming an entryBeaming an application Receiving beamed information Synchronizing information-advanced Changing which applications syncUsing Your Treo 700P Smartphone 205 Using Your Treo 700P Smartphone 206 Using Your Treo 700P Smartphone 207 Setting up a Bluetooth connection for synchronization Using Your Treo 700P Smartphone 209 Synchronizing over a Bluetooth connection Synchronizing over an infrared connection Your computer must include the following itemsUsing Your Treo 700P Smartphone 212 Synchronizing using Wireless Sync Synchronizing using Microsoft Exchange ActiveSync Using expansion cards Inserting and removing expansion cards Accessing items stored on an expansion card Opening applications on an expansion cardUsing Your Treo 700P Smartphone 218 Viewing expansion card information Renaming an expansion cardFormatting an expansion card System sound settings Customizing your smartphoneSilencing sounds Setting system volume levels Display and appearance settings Adjusting the brightnessChanging the screen font Setting display formats Aligning the screen Changing the system color scheme Applications settings Arranging applications by categoryDisplaying applications by category Selecting the applications display Reassigning buttons Changing default applications Locking your smartphone and info Locking your keyboard KeyguardUsing Your Treo 700P Smartphone 233 Locking your screen Locking your phone Phone Lock Using Your Treo 700P Smartphone 236 Locking your smartphone Using Your Treo 700P Smartphone 238 Working with private entries Hiding or masking all private entriesViewing all private records Viewing private entries in a specific applicationSecurity and Palm Desktop software Windows Entering owner informationUsing Your Treo 700P Smartphone 242 System settings Setting the date and timeOptimizing power settings Connection settings Connecting to a virtual private networkTroubleshooting UpgradingUpgrading Desktop software installation Resetting your smartphone Performing a soft resetPerforming a system reset Performing a hard reset Replacing the battery Using Your Treo 700P Smartphone 253 Screen Screen appears blankThere’s a blinking bell in the upper-left corner Synchronization Can’t find my user folder Palm Desktop does not respond to a sync attempt Synchronization starts but stops without finishing Using Your Treo 700P Smartphone 260 Using Your Treo 700P Smartphone 261 Have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync If you’re using Palm Desktop software Signal strength is weak PhoneMy smartphone won’t connect to the mobile network Other person hears an echo Hear my own voice echoMy voice is too quiet on the other end My smartphone hangs up when I hold it to my ear Hear static or interferenceMy phone seems to turn off by itself Hands-free devices Using Your Treo 700P Smartphone 269 Can’t tell if data services are available Can’t send or receive SMS text messagesCan’t send or receive MMS multimedia messages Web My smartphone won’t connect to the InternetCan’t access a web It takes a long time for a web page to load An image or map is too small on my screen Secure site refuses to permit a transactionCamera Making room on your Treo smartphone Third-party applications Third-party applicationsGetting more help Error messages Where to learn more While using your Treo smartphoneFor a quick introduction If you need more information Glossary 1xRTT single carrier 1x radio transmission technologyUsing Your Treo 700P Smartphone 284 Using Your Treo 700P Smartphone 285 Using Your Treo 700P Smartphone 286 Regulatory information FCC NoticeRegulatory information Using Your Treo 700P Smartphone 289 Using Your Treo 700P Smartphone 290 Using Your Treo 700P Smartphone 291 Using Your Treo 700P Smartphone 292 Using Your Treo 700P Smartphone 293 Using Your Treo 700P Smartphone 294 Using Your Treo 700P Smartphone 295 Using Your Treo 700P Smartphone 296 Using Your Treo 700P Smartphone 297 Using Your Treo 700P Smartphone 298 Specifications Using Your Treo 700P Smartphone 299Using Your Treo 700P Smartphone 300 Index NumericsSee also alerts 228 Opening Sending from 198, 199 setting trusted pairs See also Calendar application 220 See also Contacts application 91, 127, 245 corporate groupware See also camera 173 Storing attachments 277 synchronizing 85 194 Format Card command 220 Formats Preferences screen Home Home page icon 116, 124 HotSync Manager 210 See also battery links 238 Using Your Treo 700P Smartphone 317 112 See also memos adding to contact information See also preferences phone Using Your Treo 700P Smartphone 321 150 See also battery rechargeable battery. See Rescheduling events 173 reset button Web pages 118 schedules 167 scheduling events 168 Using Your Treo 700P Smartphone 326 Turning on and off 7 unauthorized users See also events Tasks application Checking off 179 deleting 180 displaying 167, 174 Information 15, 22 system date and time Saving Using Your Treo 700P Smartphone 332 211, 258, 259 transferring music from 153
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