Precor C952i, C966i owner manual Troubleshooting Error Codes, Troubleshooting Heart Rate

Troubleshooting Error Codes

If any error codes appear in the display, call an authorized service person for assistance. Refer to Obtaining Service.

Troubleshooting Heart Rate

Table 1 may help you understand and troubleshoot erratic heart rate readings.

Important: A heart rate can only be detected when the Precor heart rate receiver is properly installed in the display. A user must wear the chest strap on the C952i or grasp both touch-sensitive handrail grips on the C954i, C956i, or C966i.

Table 1. Erratic heart rate readings

What appears on
the display	Cause	What to Do
Nothing	The heart rate receiver	Call Customer Support.
	is not installed or it has	Refer to Obtaining Service.
	been disconnected.
— — —	A signal is being	Be sure that the chest strap
	detected through the	is moist, centered, and in
	chest strap, but a valid	direct contact with the user’s
	heart rate is not yet	skin. Wait a few moments to
	established.	see if the user’s heart rate
		appears.
Pulsing Hr	A signal is being	Ask the user to grasp both
	detected through the	handrail grips until his or her
	touch-sensitive handrail	heart rate appears.
	grips, but a valid heart
	rate is not yet
	established.

Note: To conduct electrical impulses from a user’s heart, both touch-sensitive handrail grips must be grasped firmly for five to ten seconds. Usually, the concentration of salts in a person’s perspiration provides enough conductivity to transmit a signal to the receiver in the display console. However, because of body chemistry or erratic heartbeats, some people cannot use the touch-sensitive heart rate feature. A chest strap may provide better results.

Product Owner’s Manual: Maintenance 22