Whirlpool MED / GD 9700S manual Troubleshooting Guide, Troubleshooting Tests, Gas Dryers Only

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TROUBLESHOOTING

TROUBLESHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE / TEST

NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each problem.

	WILL NOT POWER UP.	1.	Supply connection. See TEST #1.
	(No response when Control	2.	Check harness connections.
	On button is pressed.)	3.	Console electronics and housing. See TEST #5.
		1.	If number display flashes, check to be sure the
	WILL NOT START CYCLE		door is completely shut, and press and hold
	WHEN START BUTTON IS		down HOLD TO START for about 1 second.
	PRESSED.	2.	See TEST #2.
		3.	See TEST #6.
	WILL NOT SHUT OFF	1.	Check OFF/Pause button. See TEST #5.
	WILL NOT SHUT OFF	2.	Console electronics and housing. See TEST #5.
	WHEN EXPECTED.	2.	Console electronics and housing. See TEST #5.
	WHEN EXPECTED.	3.	Moisture Sensor. See TEST #4.
		3.	Moisture Sensor. See TEST #4.

	CONTROL WILL NOT	Console electronics and housing. See TEST #5.
	ACCEPT SELECTIONS.	Console electronics and housing. See TEST #5.
	ACCEPT SELECTIONS.

	WILL NOT HEAT.	1.	Heater. See TEST #3.
	WILL NOT HEAT.	2.	Check harness connections.
		3.	Check installation.
	HEATS IN AIR CYCLE.	Thermistor. See TEST #3a.

	SHUTS OFF BEFORE	Moisture Sensor. See TEST #4.
	CLOTHES ARE DRY.	Moisture Sensor. See TEST #4.
	CLOTHES ARE DRY.

TROUBLESHOOTING TESTS

NOTE: These checks are done with the dryer unplugged or disconnected from power.

TEST #1: SUPPLY CONNECTIONS

This test assumes that proper voltage is present at the outlet.

1.Unplug dryer or disconnect power.

2.Remove the cover plate from the top right corner of the back of the dryer.

Remove Screw

Cover Plate

3.Gas Dryers Only:

a)Check that the power cord is firmly con- nected to the dryer’s wire harness. b)Access the electronic control board without disconnecting any wiring to the

control board.

Wire Harness

Power Cord

Power Cord-To-Wire Harness

Connection For Gas Dryer

6-4

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Contents Epic Goals and Objectives ForwardTable of Contents Page General Safety FirstModel Number Model & Serial Number DesignationsSerial Number Model & Serial Number Label Tech Sheet Locations 12345 14367389 SpecificationsPurchased.9869374149893467762934899691241473393 12345included.12345467892649 527932759675445627927 1234546345 675794786 67846977 677 747276243454 12345678296745542764656457 For a grounded, cord-connected dryer 5766377275369#8 63#64456 648789123456 8567Into a hook shape 42Connect the other wires to outer terminal block screws 123456783933345678933 33333333333743263747322374 6963747322374796 66466374732237427643764732237426263346 32584 12324567289273835229322996 1232462345678834962 147 1234234922625 32343926253222 5672541234563789 428 75936969 5632879766977%%6&997969 Component Locations Burner Gas Burner AssemblyFunnel Removing the Electronic Control Board Relay K1 P2 Removing the Console & Touchpad Subassembly Touchpad Subassembly Console Subpanel Catch Removing the Door Switch On the next To remove the thermal fuse or ther- mistorTo remove the drive motor To remove the belt switch To remove the heater To remove the high-limit thermostat or the thermal cutoff Removing the BELT, DRUM, & Rollers To remove the belt and drum To remove a roller Removing the Drum Light Socket Squeeze Arms Removing the Moisture Sensor To remove the burner assembly Manifold Clamp Screw To remove the high-limit thermostat To remove the flame sensorHeater Component TestingDrive Motor Thermal Fuse Thermistor Thermal Cutoff Electric Dryers only Resistance Tests Burner Ignitor GAS Burner CoilsHIGH-LIMIT Thermostat Flame SensorDiagnostic Guide DiagnosticsElectrostatic Discharge ESD Sensitive Electronics Diagnostic Tests Display FAULT/ERROR CodesActivating The Diagnostic Test Mode Diagnostic Moisture Sensor Diagnostic Console switches and indica- torsTroubleshooting Guide TroubleshootingTroubleshooting Tests Gas Dryers OnlyElectric Dryers Only Test #2 Motor Circuit Test Dryer does not heat Test #3 Heater TestTest #3a Thermistor Test Heat will not shut offTest #3c GAS Valve Test GAS Dryers only Test #3b Thermal Fuse TestTest #4 Moisture Sensor Test Test #3c Thermal Cutoff Test Electric Dryers onlyNone of the LEDs light up E3 error code is displayedParticular group of LEDs does not light up Single LED does not light upIf using an analog meter, the resis If using a digital meter, the resistanceChecking The Button Functions Checking The Rotary Cycle Selector Test #6 Door Switch TestPage Wiring Diagrams Page Product Specifications Warranty Information Sources