LG Electronics DLE1101W, DLG1102W owner manual Troubleshooting, Before calling for service

Page 34

34TROUBLESHOOTING

TROUBLESHOOTING

Before calling for service

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service.

Problem

Possible Causes

Solutions

 

 

 

Dryer will not

• Power cord is not properly plugged in.

• Make sure that the plug is plugged securely into a grounded outlet matching

turn on

 

the dryer’s rating plate.

 

• House fuse is blown, circuit breaker has

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the

 

tripped, or power outage has occurred.

problem is a circuit overload, have it corrected by a qualified electrician.

 

 

 

Dryer does not heat

• House fuse is blown, circuit breaker has

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the

 

tripped, or power outage has occurred.

problem is a circuit overload, have it corrected by a qualified electrician.

 

• Gas supply or service turned off

• Confirm that the house gas shutoff and the dryer gas shutoff are both fully

 

(gas models only).

open.

 

 

 

Greasy or dirty spots

• Fabric softener used incorrectly.

• Confirm and follow the instructions provided with your fabric softener.

on clothes

• Clean and dirty clothes being dried

• Make sure to use your dryer to dry only clean items, because dirty items can

 

together.

soil clean clothes placed in the same or subsequent loads.

 

 

• Stains on dried clothes are actually stains that were not removed during the

 

 

washing process.

 

 

Make sure that clothes are being completely cleaned according to the

 

 

instructions for your washer and detergent.

 

 

 

Display shows error

• Thermistor is malfunctioning.

• Turn off the dryer and call for service.

code tE1 or tE2

 

 

 

 

 

Lint on clothes

• Lint filter not cleaned properly.

• Make sure the lint filter is cleaned before every load. With some loads that

 

 

produce high amounts of lint, it may be necessary to clean the filter during the

 

 

cycle.

 

• Laundry not sorted properly.

• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should

 

 

be dried separately from clothes that are lint trappers (i.e., a pair of black linen

 

 

pants).

 

• Excess static in clothes.

• See the Excess static in clothes after drying section below.

 

• Dryer is overloaded.

• Divide larger loads into smaller loads for drying.

 

• Tissue, paper, etc., left in pockets.

• Check pockets thoroughly before washing and drying clothes.

 

 

 

Excess static in

• Fabric softener not used or used incorrectly.

• Use a fabric softener to reduce static electricity correctly. Do not use fabric

clothes after drying

• Clothes dried too long (overdried).

softeners or products to eliminate static unless recommended by the

 

• Drying synthetics, permanent press, or

manufacturer of the fabric softener or product.

 

synthetic blends.

• Overdrying a load of laundry can cause a buildup of static electricity. Adjust

 

 

settings and use a shorter drying time, or use SENSOR DRY cycles.

 

 

• These materials can cause static buildup. Try using a fabric softener.

 

 

 

Display shows error

• Power cord connection is incorrect.

• Check the connection of power cord to the terminal block. Refer to 23-27

code PS

 

pages on this manual.

 

 

 

Clothes are wrinkled

• Clothes dried too long (overdried).

• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying

 

 

time, and remove items while they still retain a slight amount of moisture.

 

• Clothes left in dryer too long after cycle

• Remove items from the dryer immediately at the end of the cycle. Use the

 

ends.

WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for

 

 

up to 3 hours.

 

 

 

Drying time is not

• Heat settings, load size, or dampness of

• The drying time for a load will vary depending on the heat setting, the type

consistent

clothing is not consistent.

of heat used (electric, natural gas, or LP gas), the size of the load, the type of

 

 

fabrics, the wetness of the clothes, and the condition of the exhaust ducts and

 

 

lint filter.

 

 

 

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Contents DrYer No El2001JProtocol P154 Special FeaturesSanitization Performance of Residential Clothes dryer Important Safety Instructions This is the safety alert symbolBasic Safety Precautions Safety Instructions for Installation Exhaust/Ducting Failure to do so can result in electric shock or injury Table of Contents Parts Optional accessoriesIntroducing Your Dryer Drying rack Sold separatelyControl panel features Display Cycle Completion Indicator with Check Filter ReminderFlow Sense Duct Blockage Sensing System Indicator Custom ProgramLeveling the dryer Installation InstructionsPreview installation order Press and holdClearances Installation location requirementsSide of the dryer. See Connecting electric dryers See Venting the dryerRecommended installation spacing for cabinet installation Leveling the dryerHinge screw Reversing the doorSwing Door Option 2 Bottom Venting Installing the side vent kitOption 1 Side Venting Adapter Duct Bracket KnockoutVenting the dryer Correct Venting Routing and Connecting DuctworkIncorrect Venting Failure to do so can result in fire, explosion, or death Connecting gas dryersElectrical requirements for gas models only Connect the dryer to the type of gas shown on the nameplateHigh-altitude installations Connecting the gas supplyElectrical connection Connecting electric dryers Electrical requirements for electric models onlyFour-wire connection for electric dryers Power cord Connecting electric dryers cont. USA onlyUL-Listed Wire Power Cord Four-wire connection for electric dryers Direct wire Use UL-listed4-wire #10 AWG-minimum copper conductor cableThree-wire connection for electric dryers Power cord Three-wire connection for electric dryers Direct wire Use UL-listed3-wire #10 AWG-minimum copper conductor cableElectric Models Final installation checkGAS Models Gas dryer must be permanently attached to the floorEnd of cycle Installation test Duct checkCheck the display for results Press START/PAUSE buttonPS or PF or nP Restricted or blocked airflowTE1 or tE2 Check the duct conditionSelect a Cycle Operating the dryer3TURN on the Dryer Begin CycleManual dry cycles Cycle guideSensor dry cycles Certified by NSFLoading the dryer Sorting loadCheck the lint filter before every load To Add Cycle Options to a Cycle Cycle setting buttons Special functionsCustom program To Save a Custom ProgramMaintenance Regular cleaningTroubleshooting Before calling for serviceSpecifications Using Smartdiagnosistm SmartdiagnosisWarranty Period HOW Service is Handled Page Secadora Características Especiales Panel DE Control Fácil Para UsarInstrucciones Importantes DE Seguridad Estas palabras significanNo altere los controles Instrucciones DE Conexión a Tierra Instrucciones Importantes parapara la instalación Guarde Estas Instrucciones Tabla de contenidos Accesorios opcionales PartesSecado en parrilla Adquirido por separado Programa Botón Cycles Características del panel de controlBotones DE MÁS TIEMPO/MENOS Tiempo More TIME/LESS Time Pantalla DE Tiempo Y EstadoRecordatorio DE Verificar Filtro Check Filter Reminder PantallaEstimated Time Remaining Programa Personalizado Custom ProgramVista previa del orden de instalación Instrucciones Para LA InstalaciónPulse y mantenga Un lugar que permita la instalación correcta del sistema de Requisitos del lugar de instalaciónEspacios de instalación Exterior. Consulte Requisitos de ventilaciónNivelación de la secadora Inversion de la puerta Opción 2 Ventilación inferior Instalación del kit de ventilación lateralOpción 1 Ventilación lateral Codo 11/2Cónexión del conducto de ventilación de la secadora Correcta Conexión del conducto de ventilación de la secadoraVentilación de escape IncorrectaConexión de secadoras a gas Requisitos eléctricos para modelos a gas únicamenteInstalaciones en lugares de gran altitud Conexión del suministro de gasConexión eléctrica Conector flexible de aceroRequisitos eléctricos únicamente para modelos eléctricos Cómo conectar las secadoras eléctricas cont. Sólo EE.UU Cómo conectar las secadoras eléctricas Se requiere un protector de tensión listado por ULNeutro Negro Haga los finales de los 3 cables en forma de gancho Modelos a GAS Revisión de instalación finalModelos Eléctricos Fin del ciclo Test de Instalación conducto de comprobarObserve la pantalla para conocer el resultado Pulse el botón INICIO/PAUSASTART/PAUSEPS o PF o nP Flujo de aire restringido o bloqueadoTE1 o tE2 Compruebe las condiciones del conductoEncender LA Secadora Cómo UsarFuncionamiento de la secadora Seleccionar UN CicloCiclos de secado manual manual dry Guía de ciclosCiclos de secado con sensor sensor dry Certificado por NSFRevise el filtro de pelusa antes de cada uso Clasificación de cargasCómo cargar la secadora Funciones especiales Botones de ajuste de ciclosPrograma personalizado Mantenimiento Limpieza regularResoluciÓn de problemas Antes de llamar a mantenimientoEspecificaciones Utilización del SmartDiagnosis Llame al 1-800-243-0000 y escoja la opción adecuada Período DE Garantía Cómo SE Administra EL MantenimientoMantenimiento en el hogar In-Home Más cercanoPage Español Page Español Canada