Electrolux FKGHS01P manual Assistance or Service, U.S.A, Canada

Stains on load or color change Loads are wrinkled

■Was dryer fabric softener properly used?

Add dryer fabric softener sheets at the beginning of the cycle when the load is cold. Do not add fabric softener sheets to a warm load.

■Were items soiled when placed in the dryer? Items should be clean before being dried.

■Were items properly sorted?

Sort light colors from dark colors. Sort colorfast items from noncolorfast items.

Items shrinking

■Was the dryer overloaded?

Dry smaller loads that can tumble freely.

■Did the load overdry?

Check the manufacturer’s care label. Match dryer setting to load type. See “Cycles.”

■Was load removed from dryer at the end of the cycle?

■Was dryer overloaded?

Dry smaller loads that can tumble freely.

■Did load overdry?

Check the manufacturer’s care label. Match dryer setting to load type. See “Cycles.”

Odors

■Have you recently been painting, staining or varnishing in the area where your dryer is located?

If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.

Garment damage

■Check the following:

Were zippers, snaps, and hooks left open?

Were strings and sashes tied to prevent tangling? Were care label instructions followed?

Were items damaged before drying?

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified replacement parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

In the U.S.A.

Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

For product related questions, please call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-5681Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).

Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Referrals to local dealers.

For parts, accessories and service in Canada

Call 1-800-807-6777. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Center

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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