Cisco Systems OL-10984-01 manual Transferring Calls, Xii

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Contents

				Responding to Incoming Calls			2-8
				Working With Conversations In Progress 2-9
				Entering Touch-Tone Responses				2-10
				Transferring Calls	2-10
				Showing or Hiding the Roster of Participants					2-11
				Changing the Audio Volume and Video Transmission						2-11
				Putting Conversations on Hold and Retrieving Them						2-12
				Ending Conversations		2-13
				Using Video 3-1
C H A P T E R	3			Using Video 3-1
				About Video Conversations		3-1
				Before You Use Video	3-2
				Previewing Your Video Image			3-2
				Starting Video Conversations			3-3
				Adding Video to Conversations			3-3
				Responding to Requests to Add Video to Conversations						3-4
				Working With Video Conversations In Progress					3-4
				Removing Video from a Conversation				3-5
				Using Web Conferencing
C H A P T E R	4			Using Web Conferencing	4-1
				About Web Conferencing		4-1
				Adding Web Conferencing to Conversations 4-2
				Adding Participants to Web Conferencing Sessions						4-2
				Working With Web Conferencing Sessions In Progress 4-3
				Comparison with Cisco Unified MeetingPlace Express Web Meetings 4-4
				Hosting Conference Calls
C H A P T E R	5			Hosting Conference Calls	5-1
				Creating Conference Calls		5-1
			User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

xii										OL-10984-01
xii										OL-10984-01

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Contents User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Transferring Calls XiiAbout Merging Calls XiiiTroubleshooting XivIntroducing About Cisco Unified Personal CommunicatorAbout Available Features Key Features and BenefitsAbout Available Features, Cisco Product Security Overview, Cisco Product Security OverviewInstalling Cisco Unified Personal Communicator ProcedureSystem Requirements Setting Up Your Headset Setting Up Your CameraSetting Up Your Headset, Setting Up Your Camera, Before You Use Cisco Unified Personal CommunicatorSetting Essential Preferences Logging In for the First TimeBefore You Begin About Logging Launching and LoggingTo Do This See the Setting Up Automatic Login and Password Entry About the Cisco Unified Personal Communicator ConsoleOverview of the Console First Time section onOL-10984-01 Changing the View of the Console and Its Panes Item DescriptionChoose Window Toggle pane View Working With Items Listed in Panes See the Working With ContactsGetting Documentation Quick Start Guide Online HelpOther Useful Documentation Uninstalling This Item This FolderHaving Conversations About ConversationsHosting Conference Calls Using Web Conferencing Starting ConversationsStarting Audio Conversations Hosting Conference CallsStarting Conversations With People Listed in the Console To Call a Person To Dial This Number This List Do ThisPlace Audio Call Contacts Place Audio CallInfo Additional Details to view additionalStatus Symbol Description Specifying Your Reachability Status,Starting Conversations With People Who Are Not on a List Icon Preferred Contact MethodRedialing the Last Number You Called Dialing a Number in Other ApplicationsChoose File Toggle New Call Dialer Choose File Redial Most Recent NumberResponding to Incoming Calls Dialing From Your Macintosh Address BookChoose Dial With CiscoUPC Working With Conversations In Progress Before You Use Video section onConversations on Hold and Retrieving Them Entering Touch-Tone Responses Transferring CallsChanging the Audio Volume and Video Transmission When the Active Phone is Desk PhoneWhen the Active Phone is Soft Phone To Do This Showing or Hiding the Roster of ParticipantsPutting Conversations on Hold and Retrieving Them Choose Conversation Pause VideoPause Vide o button Choose ConversationEnding Conversations Closing Conversation WindowsOL-10984-01 About Video Conversations Requirements apply. See the Before You Use Video section onBefore You Use Video Previewing Your Video ImageChoose Window Show Camera Preview Starting Video Conversations Adding Video to ConversationsConversations section on From Do ThisResponding to Requests to Add Video to Conversations To Do This Click This ButtonRemoving Video from a Conversation Detach PreviewAdd/Remove Video OL-10984-01 Using Web Conferencing About Web ConferencingAdding Web Conferencing to Conversations Adding Participants to Web Conferencing SessionsStart Web Conferencing Working With Web Conferencing Sessions In Progress Cisco Unified MeetingPlace Express HelpConference button Comparison with Cisco Unified MeetingPlace Express Web MeetingsUsing Web Conferencing OL-10984-01 Creating Conference Calls About Merging CallsMerging Calls Choose Conversation MergeWorking With Conference Calls In Progress OL-10984-01 To Send E-Mail From Do This Send E-mailChoose Contacts Send E-mail OL-10984-01 Managing Contacts About the Contact ListWorking With Contacts Searching for Contacts NicknameSee the Deleting Contacts from Contact List section onAccessing Contact Details Working With Search ResultsFrom Here Do This Choose Get Contact InfoWorking with Groups of Contacts Deleting Contacts from the Contact ListGroup Choose Contacts New GroupAdding Contacts to Groups Rename GroupChoose Contacts Rename See the Deleting Groups section onDeleting Groups Contacts Add Contact To group nameDeleting Contacts from the Contact List, OL-10984-01 About Recent Communications Working With Recent CommunicationsWorking With the Recent Communications List and Its Entries Choose File Get InfoItem Unread UnreadAbout Recent Communications Items Edit DeleteChoose Recent Purge Deleted Items Choose Undelete Recent ItemAccessing Voice Mail See the Setting Up Voice Mail and Web ConferencingIcon Communication Type Recent Play Voice Mail See the Working With the Recent Communications ListIts Entries section on OL-10984-01 Viewing Your Current Status To View This Do ThisChoose Contacts Show My Choose Contacts Show My InfoSetting Up Voice Mail and Web Conferencing Setting Up Voice MailProcedures Setting Up Voice Mail, Setting Up Web Conferencing,Setting Up Web Conferencing Choose CiscoUPC PreferencesSetting Up Automatic Login and Password Entry Before LoggingAfter Logging Canceling Automatic Log In and Password Entry Automatically log in using this profileCanceling Automatic Log In and Password Entry, Choosing the Active PhoneChoosing the Associated Desk Phone Column Number Specifying the Method, Phone Number, and E-mail Address Specifying Only the MethodSpecifying Your Reachability Status Option DetailsUncheck To Idle when I have not used Uncheck To Away when I have not usedClick Reachability Computer for minutesSpecifying Your Custom Status Message Creating Custom Status MessagesStatus Menu Choosing a Message to Display Modifying Custom Status MessagesDeleting Custom Status Messages Click the button below the message OL-10984-01 Troubleshooting 10-1Installation Problems Configuration Problems10-2 Problems with the Console Problems with ReachabilitySee also Problems Making Calls, 10-3Problems Making Calls Problems With Incoming CallsProblems During a Conversation Problems with Video, Problems with Web Conferencing,10-5 Problems with Video 10-6Problems with Web Conferencing 10-7Problems with Search Capturing Information About Problems10-8 Enabling Detailed Logging File This FolderUnifiedClientLog.txt Click More Info10-10 See web conference Contact Details windowWindow that displays during a conversation GL-1See reachability GL-2D E IN-1IN-2 IN-3 IN-4 Clearing Deleting Security Services IN-5About Adding participants IN-6