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Chapter 1 Introducing Cisco Unified Personal Communicator
About the Cisco Unified Personal Communicator Console
Item Description
1Menu bar
2Title bar with standard operating system buttons.
3Pop-up menu to set your current reachability status.
See the “Specifying Your Reachability Status” section on page 9-9.
4Pop-up menu to choose your preferred contact method.
See the “Specifying Your Preferred Contact Method and Contact Information” section on page 9-7.
5Pop-up menu to choose your active phone.
See the “Choosing the Active Phone” section on page 9-5.
6Contacts pane. See Chapter 7, “Managing Contacts.”
7Recent Communications pane. See Chapter 8, “Working With Recent Communications.”
8Search pane. See the “Searching for Contacts” section on page 7-3.
9The current status of your connection.
If needed, see Chapter 10, “Troubleshooting.”
10Buttons to initiate communications.
Changing the View of the Console and Its Panes
To Do This | Do This |
| |
Minimize the console | Click the standard operating system control at the |
| top of the window. |
| |
Maximize the console | Click the Cisco Unified Personal Communicator |
| icon in the dock. |
| |
Expand a pane in the | • Click the title bar of the pane. |
console | • Choose Window > Toggle [pane] View. |
|
| |
| | User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 | | |
| | |
| OL-10984-01 | | | 1-9 |
| | |
Contents
User Guide for Cisco Unified Personal Communicator
263
Ares
AES
MD5
Page
Page
Page
NTP
Page
N T E N T S
Xii
Transferring Calls
Xiii
About Merging Calls
Xiv
Troubleshooting
About Cisco Unified Personal Communicator
Introducing
Cisco Product Security Overview
About Available Features
Key Features and Benefits
About Available Features, Cisco Product Security Overview,
System Requirements
Installing Cisco Unified Personal Communicator
Procedure
Before You Use Cisco Unified Personal Communicator
Setting Up Your Headset
Setting Up Your Camera
Setting Up Your Headset, Setting Up Your Camera,
Before You Begin
Setting Essential Preferences
Logging In for the First Time
To Do This
About Logging
Launching and Logging
First Time section on
See the Setting Up Automatic Login and Password Entry
About the Cisco Unified Personal Communicator Console
Overview of the Console
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Choose Window Toggle pane View
Changing the View of the Console and Its Panes
Item Description
See the Working With Contacts
Working With Items Listed in Panes
Other Useful Documentation
Getting Documentation
Quick Start Guide Online Help
This Item This Folder
Uninstalling
About Conversations
Having Conversations
Hosting Conference Calls
Hosting Conference Calls Using Web Conferencing
Starting Conversations
Starting Audio Conversations
Contacts Place Audio Call
Starting Conversations With People Listed in the Console
To Call a Person To Dial This Number This List Do This
Place Audio Call
Additional Details to view additional
Info
Specifying Your Reachability Status,
Status Symbol Description
Icon Preferred Contact Method
Starting Conversations With People Who Are Not on a List
Choose File Redial Most Recent Number
Redialing the Last Number You Called
Dialing a Number in Other Applications
Choose File Toggle New Call Dialer
Choose Dial With CiscoUPC
Responding to Incoming Calls
Dialing From Your Macintosh Address Book
Conversations on Hold and Retrieving Them
Working With Conversations In Progress
Before You Use Video section on
Transferring Calls
Entering Touch-Tone Responses
Showing or Hiding the Roster of Participants
Changing the Audio Volume and Video Transmission
When the Active Phone is Desk Phone
When the Active Phone is Soft Phone To Do This
Choose Conversation
Putting Conversations on Hold and Retrieving Them
Choose Conversation Pause Video
Pause Vide o button
Closing Conversation Windows
Ending Conversations
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Requirements apply. See the Before You Use Video section on
About Video Conversations
Choose Window Show Camera Preview
Before You Use Video
Previewing Your Video Image
From Do This
Starting Video Conversations
Adding Video to Conversations
Conversations section on
To Do This Click This Button
Responding to Requests to Add Video to Conversations
Add/Remove Video
Removing Video from a Conversation
Detach Preview
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About Web Conferencing
Using Web Conferencing
Start Web Conferencing
Adding Web Conferencing to Conversations
Adding Participants to Web Conferencing Sessions
Conference button
Working With Web Conferencing Sessions In Progress
Cisco Unified MeetingPlace Express Help
Cisco Unified MeetingPlace Express Web Meetings
Comparison with
Using Web Conferencing
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About Merging Calls
Creating Conference Calls
Choose Conversation Merge
Merging Calls
Working With Conference Calls In Progress
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Choose Contacts Send E-mail
To Send E-Mail From Do This
Send E-mail
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About the Contact List
Managing Contacts
Working With Contacts
Contact List section on
Searching for Contacts
Nickname
See the Deleting Contacts from
Choose Get Contact Info
Accessing Contact Details
Working With Search Results
From Here Do This
Choose Contacts New Group
Working with Groups of Contacts
Deleting Contacts from the Contact List
Group
See the Deleting Groups section on
Adding Contacts to Groups
Rename Group
Choose Contacts Rename
Deleting Contacts from the Contact List,
Deleting Groups
Contacts Add Contact To group name
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Working With Recent Communications
About Recent Communications
Unread
Working With the Recent Communications List and Its Entries
Choose File Get Info
Item Unread
Choose Undelete Recent Item
About Recent Communications Items
Edit Delete
Choose Recent Purge Deleted Items
Icon Communication Type
Accessing Voice Mail
See the Setting Up Voice Mail and Web Conferencing
Its Entries section on
Recent Play Voice Mail
See the Working With the Recent Communications List
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Choose Contacts Show My Info
Viewing Your Current Status
To View This Do This
Choose Contacts Show My
Setting Up Voice Mail, Setting Up Web Conferencing,
Setting Up Voice Mail and Web Conferencing
Setting Up Voice Mail
Procedures
Choose CiscoUPC Preferences
Setting Up Web Conferencing
After Logging
Setting Up Automatic Login and Password Entry
Before Logging
Choosing the Active Phone
Canceling Automatic Log In and Password Entry
Automatically log in using this profile
Canceling Automatic Log In and Password Entry,
Choosing the Associated Desk Phone
Column Number
Specifying Only the Method
Specifying the Method, Phone Number, and E-mail Address
Option Details
Specifying Your Reachability Status
Computer for minutes
Uncheck To Idle when I have not used
Uncheck To Away when I have not used
Click Reachability
Status Menu
Specifying Your Custom Status Message
Creating Custom Status Messages
Deleting Custom Status Messages
Choosing a Message to Display
Modifying Custom Status Messages
Click the button below the message
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10-1
Troubleshooting
10-2
Installation Problems
Configuration Problems
10-3
Problems with the Console
Problems with Reachability
See also Problems Making Calls,
Problems with Video, Problems with Web Conferencing,
Problems Making Calls
Problems With Incoming Calls
Problems During a Conversation
10-5
10-6
Problems with Video
10-7
Problems with Web Conferencing
10-8
Problems with Search
Capturing Information About Problems
Click More Info
Enabling Detailed Logging
File This Folder
UnifiedClientLog.txt
10-10
GL-1
See web conference
Contact Details window
Window that displays during a conversation
GL-2
See reachability
IN-1
D E
IN-2
IN-3
IN-4
IN-5
Clearing Deleting Security Services
IN-6
About Adding participants