Cisco Systems OL-10984-01 manual Status Symbol Description, Specifying Your Reachability Status

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Chapter 2 Having Conversations

Starting Conversations

The reachability icon beside the name of a person in the contact list tells you the availability of the person. Alternately, you can view their Contact Details.

Table 2-1	Reachability Icons

Reachability
Status	Symbol	Description

Available		The person is logged in to Cisco Unified Personal
		Communicator and has recently been using his or her
		computer or phone. Or the person has set the status to
		Available.

Busy		The person is on the phone or has set the status to
		Busy.

Idle		The person is logged in to Cisco Unified Personal
		Communicator. However, the person has not used the
		computer for the length of time specified in
		Preferences for this status to appear.

Away		The person is logged in to Cisco Unified Personal
		Communicator. However, the person has not used his
		or her phone or computer for the length of time the
		person has specified in Preferences for this status to
		appear. Or the person has set the status to Away.

Offline		The person is not logged in to Cisco Unified Personal
		Communicator.

Unknown		Reachability status is not available, because the
		system is unable to determine the status of the person.

Related Topics

•Specifying Your Reachability Status, page 9-9

		User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

	OL-10984-01			2-5
	OL-10984-01			2-5

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Contents User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Xii Transferring CallsXiii About Merging CallsXiv TroubleshootingAbout Cisco Unified Personal Communicator IntroducingCisco Product Security Overview About Available FeaturesKey Features and Benefits About Available Features, Cisco Product Security Overview,Procedure Installing Cisco Unified Personal CommunicatorSystem Requirements Before You Use Cisco Unified Personal Communicator Setting Up Your HeadsetSetting Up Your Camera Setting Up Your Headset, Setting Up Your Camera,Logging In for the First Time Setting Essential PreferencesBefore You Begin Launching and Logging About LoggingTo Do This First Time section on See the Setting Up Automatic Login and Password EntryAbout the Cisco Unified Personal Communicator Console Overview of the ConsoleOL-10984-01 Item Description Changing the View of the Console and Its PanesChoose Window Toggle pane View See the Working With Contacts Working With Items Listed in PanesQuick Start Guide Online Help Getting DocumentationOther Useful Documentation This Item This Folder UninstallingAbout Conversations Having Conversations Hosting Conference Calls Hosting Conference Calls Using Web Conferencing Starting Conversations Starting Audio ConversationsContacts Place Audio Call Starting Conversations With People Listed in the ConsoleTo Call a Person To Dial This Number This List Do This Place Audio CallAdditional Details to view additional InfoSpecifying Your Reachability Status, Status Symbol DescriptionIcon Preferred Contact Method Starting Conversations With People Who Are Not on a ListChoose File Redial Most Recent Number Redialing the Last Number You CalledDialing a Number in Other Applications Choose File Toggle New Call DialerDialing From Your Macintosh Address Book Responding to Incoming CallsChoose Dial With CiscoUPC Before You Use Video section on Working With Conversations In ProgressConversations on Hold and Retrieving Them Transferring Calls Entering Touch-Tone ResponsesShowing or Hiding the Roster of Participants Changing the Audio Volume and Video TransmissionWhen the Active Phone is Desk Phone When the Active Phone is Soft Phone To Do ThisChoose Conversation Putting Conversations on Hold and Retrieving ThemChoose Conversation Pause Video Pause Vide o buttonClosing Conversation Windows Ending ConversationsOL-10984-01 Requirements apply. See the Before You Use Video section on About Video ConversationsPreviewing Your Video Image Before You Use VideoChoose Window Show Camera Preview From Do This Starting Video ConversationsAdding Video to Conversations Conversations section onTo Do This Click This Button Responding to Requests to Add Video to ConversationsDetach Preview Removing Video from a ConversationAdd/Remove Video OL-10984-01 About Web Conferencing Using Web ConferencingAdding Participants to Web Conferencing Sessions Adding Web Conferencing to ConversationsStart Web Conferencing Cisco Unified MeetingPlace Express Help Working With Web Conferencing Sessions In ProgressConference button Cisco Unified MeetingPlace Express Web Meetings Comparison withUsing Web Conferencing OL-10984-01 About Merging Calls Creating Conference CallsChoose Conversation Merge Merging CallsWorking With Conference Calls In Progress OL-10984-01 Send E-mail To Send E-Mail From Do ThisChoose Contacts Send E-mail OL-10984-01 About the Contact List Managing ContactsWorking With Contacts Contact List section on Searching for ContactsNickname See the Deleting Contacts fromChoose Get Contact Info Accessing Contact DetailsWorking With Search Results From Here Do ThisChoose Contacts New Group Working with Groups of ContactsDeleting Contacts from the Contact List GroupSee the Deleting Groups section on Adding Contacts to GroupsRename Group Choose Contacts RenameContacts Add Contact To group name Deleting GroupsDeleting Contacts from the Contact List, OL-10984-01 Working With Recent Communications About Recent CommunicationsUnread Working With the Recent Communications List and Its EntriesChoose File Get Info Item UnreadChoose Undelete Recent Item About Recent Communications ItemsEdit Delete Choose Recent Purge Deleted ItemsSee the Setting Up Voice Mail and Web Conferencing Accessing Voice MailIcon Communication Type See the Working With the Recent Communications List Recent Play Voice MailIts Entries section on OL-10984-01 Choose Contacts Show My Info Viewing Your Current StatusTo View This Do This Choose Contacts Show MySetting Up Voice Mail, Setting Up Web Conferencing, Setting Up Voice Mail and Web ConferencingSetting Up Voice Mail ProceduresChoose CiscoUPC Preferences Setting Up Web ConferencingBefore Logging Setting Up Automatic Login and Password EntryAfter Logging Choosing the Active Phone Canceling Automatic Log In and Password EntryAutomatically log in using this profile Canceling Automatic Log In and Password Entry,Choosing the Associated Desk Phone Column Number Specifying Only the Method Specifying the Method, Phone Number, and E-mail AddressOption Details Specifying Your Reachability StatusComputer for minutes Uncheck To Idle when I have not usedUncheck To Away when I have not used Click ReachabilityCreating Custom Status Messages Specifying Your Custom Status MessageStatus Menu Modifying Custom Status Messages Choosing a Message to DisplayDeleting Custom Status Messages Click the button below the message OL-10984-01 10-1 TroubleshootingConfiguration Problems Installation Problems10-2 10-3 Problems with the ConsoleProblems with Reachability See also Problems Making Calls,Problems with Video, Problems with Web Conferencing, Problems Making CallsProblems With Incoming Calls Problems During a Conversation10-5 10-6 Problems with Video10-7 Problems with Web ConferencingCapturing Information About Problems Problems with Search10-8 Click More Info Enabling Detailed LoggingFile This Folder UnifiedClientLog.txt10-10 GL-1 See web conferenceContact Details window Window that displays during a conversationGL-2 See reachabilityIN-1 D EIN-2 IN-3 IN-4 IN-5 Clearing Deleting Security ServicesIN-6 About Adding participants