Contents
User Guide for Cisco Unified Personal Communicator
263
Ares
AES
MD5
Page
Page
Page
NTP
Page
N T E N T S
Xii
Transferring Calls
Xiii
About Merging Calls
Xiv
Troubleshooting
About Cisco Unified Personal Communicator
Introducing
Cisco Product Security Overview
About Available Features
Key Features and Benefits
About Available Features, Cisco Product Security Overview,
Procedure
Installing Cisco Unified Personal Communicator
System Requirements
Before You Use Cisco Unified Personal Communicator
Setting Up Your Headset
Setting Up Your Camera
Setting Up Your Headset, Setting Up Your Camera,
Logging In for the First Time
Setting Essential Preferences
Before You Begin
Launching and Logging
About Logging
To Do This
First Time section on
See the Setting Up Automatic Login and Password Entry
About the Cisco Unified Personal Communicator Console
Overview of the Console
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Item Description
Changing the View of the Console and Its Panes
Choose Window Toggle pane View
See the Working With Contacts
Working With Items Listed in Panes
Quick Start Guide Online Help
Getting Documentation
Other Useful Documentation
This Item This Folder
Uninstalling
About Conversations
Having Conversations
Hosting Conference Calls
Hosting Conference Calls Using Web Conferencing
Starting Conversations
Starting Audio Conversations
Contacts Place Audio Call
Starting Conversations With People Listed in the Console
To Call a Person To Dial This Number This List Do This
Place Audio Call
Additional Details to view additional
Info
Specifying Your Reachability Status,
Status Symbol Description
Icon Preferred Contact Method
Starting Conversations With People Who Are Not on a List
Choose File Redial Most Recent Number
Redialing the Last Number You Called
Dialing a Number in Other Applications
Choose File Toggle New Call Dialer
Dialing From Your Macintosh Address Book
Responding to Incoming Calls
Choose Dial With CiscoUPC
Before You Use Video section on
Working With Conversations In Progress
Conversations on Hold and Retrieving Them
Transferring Calls
Entering Touch-Tone Responses
Showing or Hiding the Roster of Participants
Changing the Audio Volume and Video Transmission
When the Active Phone is Desk Phone
When the Active Phone is Soft Phone To Do This
Choose Conversation
Putting Conversations on Hold and Retrieving Them
Choose Conversation Pause Video
Pause Vide o button
Closing Conversation Windows
Ending Conversations
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Requirements apply. See the Before You Use Video section on
About Video Conversations
Previewing Your Video Image
Before You Use Video
Choose Window Show Camera Preview
From Do This
Starting Video Conversations
Adding Video to Conversations
Conversations section on
To Do This Click This Button
Responding to Requests to Add Video to Conversations
Detach Preview
Removing Video from a Conversation
Add/Remove Video
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About Web Conferencing
Using Web Conferencing
Adding Participants to Web Conferencing Sessions
Adding Web Conferencing to Conversations
Start Web Conferencing
Cisco Unified MeetingPlace Express Help
Working With Web Conferencing Sessions In Progress
Conference button
Cisco Unified MeetingPlace Express Web Meetings
Comparison with
Using Web Conferencing
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About Merging Calls
Creating Conference Calls
Choose Conversation Merge
Merging Calls
Working With Conference Calls In Progress
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Send E-mail
To Send E-Mail From Do This
Choose Contacts Send E-mail
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About the Contact List
Managing Contacts
Working With Contacts
Contact List section on
Searching for Contacts
Nickname
See the Deleting Contacts from
Choose Get Contact Info
Accessing Contact Details
Working With Search Results
From Here Do This
Choose Contacts New Group
Working with Groups of Contacts
Deleting Contacts from the Contact List
Group
See the Deleting Groups section on
Adding Contacts to Groups
Rename Group
Choose Contacts Rename
Contacts Add Contact To group name
Deleting Groups
Deleting Contacts from the Contact List,
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Working With Recent Communications
About Recent Communications
Unread
Working With the Recent Communications List and Its Entries
Choose File Get Info
Item Unread
Choose Undelete Recent Item
About Recent Communications Items
Edit Delete
Choose Recent Purge Deleted Items
See the Setting Up Voice Mail and Web Conferencing
Accessing Voice Mail
Icon Communication Type
See the Working With the Recent Communications List
Recent Play Voice Mail
Its Entries section on
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Choose Contacts Show My Info
Viewing Your Current Status
To View This Do This
Choose Contacts Show My
Setting Up Voice Mail, Setting Up Web Conferencing,
Setting Up Voice Mail and Web Conferencing
Setting Up Voice Mail
Procedures
Choose CiscoUPC Preferences
Setting Up Web Conferencing
Before Logging
Setting Up Automatic Login and Password Entry
After Logging
Choosing the Active Phone
Canceling Automatic Log In and Password Entry
Automatically log in using this profile
Canceling Automatic Log In and Password Entry,
Choosing the Associated Desk Phone
Column Number
Specifying Only the Method
Specifying the Method, Phone Number, and E-mail Address
Option Details
Specifying Your Reachability Status
Computer for minutes
Uncheck To Idle when I have not used
Uncheck To Away when I have not used
Click Reachability
Creating Custom Status Messages
Specifying Your Custom Status Message
Status Menu
Modifying Custom Status Messages
Choosing a Message to Display
Deleting Custom Status Messages
Click the button below the message
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10-1
Troubleshooting
Configuration Problems
Installation Problems
10-2
10-3
Problems with the Console
Problems with Reachability
See also Problems Making Calls,
Problems with Video, Problems with Web Conferencing,
Problems Making Calls
Problems With Incoming Calls
Problems During a Conversation
10-5
10-6
Problems with Video
10-7
Problems with Web Conferencing
Capturing Information About Problems
Problems with Search
10-8
Click More Info
Enabling Detailed Logging
File This Folder
UnifiedClientLog.txt
10-10
GL-1
See web conference
Contact Details window
Window that displays during a conversation
GL-2
See reachability
IN-1
D E
IN-2
IN-3
IN-4
IN-5
Clearing Deleting Security Services
IN-6
About Adding participants