Cisco Systems OL-10984-01 manual About Available Features, Cisco Product Security Overview

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Chapter 1 Introducing Cisco Unified Personal Communicator

About Cisco Unified Personal Communicator

Key Features and Benefits

•View real-time availability of other people who use Cisco Unified Personal Communicator.

•Click-to-call from the contact list or from a number in any application.

•Use either the integrated soft phone (software that lets you use your computer as a phone) or an associated Cisco Unified IP Phone.

•Exchange ideas "face-to-face" with a video display on your computer screen.

•Add communication methods during a session; for example, you can add video or web conferencing.

•Create audio conference calls simply by merging conversation sessions.

•View, playback, sort, and delete voice-mail messages, all from the same client application.

Related Topics

•About Available Features, page 1-2

•Cisco Product Security Overview, page 1-2

About Available Features

The features and functionality that are available to you depend on the components that your company has enabled. For example, you may or may not have access to soft-phone or web-conferencing features.

Also, the options you see at any time depend on the current situation and what you are doing. For example, if you have not selected a contact, the buttons to call a contact are dimmed.

Some features may available only via your desk phone or only via your soft phone, such as call transferring or video.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export,

	User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1
1-2	OL-10984-01

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Contents User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Transferring Calls XiiAbout Merging Calls XiiiTroubleshooting XivIntroducing About Cisco Unified Personal CommunicatorAbout Available Features Key Features and BenefitsAbout Available Features, Cisco Product Security Overview, Cisco Product Security OverviewProcedure Installing Cisco Unified Personal CommunicatorSystem Requirements Setting Up Your Headset Setting Up Your CameraSetting Up Your Headset, Setting Up Your Camera, Before You Use Cisco Unified Personal CommunicatorLogging In for the First Time Setting Essential PreferencesBefore You Begin Launching and Logging About LoggingTo Do This See the Setting Up Automatic Login and Password Entry About the Cisco Unified Personal Communicator ConsoleOverview of the Console First Time section onOL-10984-01 Item Description Changing the View of the Console and Its PanesChoose Window Toggle pane View Working With Items Listed in Panes See the Working With ContactsQuick Start Guide Online Help Getting DocumentationOther Useful Documentation Uninstalling This Item This FolderHaving Conversations About ConversationsHosting Conference Calls Using Web Conferencing Starting ConversationsStarting Audio Conversations Hosting Conference CallsStarting Conversations With People Listed in the Console To Call a Person To Dial This Number This List Do ThisPlace Audio Call Contacts Place Audio CallInfo Additional Details to view additionalStatus Symbol Description Specifying Your Reachability Status,Starting Conversations With People Who Are Not on a List Icon Preferred Contact MethodRedialing the Last Number You Called Dialing a Number in Other ApplicationsChoose File Toggle New Call Dialer Choose File Redial Most Recent NumberDialing From Your Macintosh Address Book Responding to Incoming CallsChoose Dial With CiscoUPC Before You Use Video section on Working With Conversations In ProgressConversations on Hold and Retrieving Them Entering Touch-Tone Responses Transferring CallsChanging the Audio Volume and Video Transmission When the Active Phone is Desk PhoneWhen the Active Phone is Soft Phone To Do This Showing or Hiding the Roster of ParticipantsPutting Conversations on Hold and Retrieving Them Choose Conversation Pause VideoPause Vide o button Choose ConversationEnding Conversations Closing Conversation WindowsOL-10984-01 About Video Conversations Requirements apply. See the Before You Use Video section onPreviewing Your Video Image Before You Use VideoChoose Window Show Camera Preview Starting Video Conversations Adding Video to ConversationsConversations section on From Do ThisResponding to Requests to Add Video to Conversations To Do This Click This ButtonDetach Preview Removing Video from a ConversationAdd/Remove Video OL-10984-01 Using Web Conferencing About Web ConferencingAdding Participants to Web Conferencing Sessions Adding Web Conferencing to ConversationsStart Web Conferencing Cisco Unified MeetingPlace Express Help Working With Web Conferencing Sessions In ProgressConference button Comparison with Cisco Unified MeetingPlace Express Web MeetingsUsing Web Conferencing OL-10984-01 Creating Conference Calls About Merging CallsMerging Calls Choose Conversation MergeWorking With Conference Calls In Progress OL-10984-01 Send E-mail To Send E-Mail From Do ThisChoose Contacts Send E-mail OL-10984-01 Managing Contacts About the Contact ListWorking With Contacts Searching for Contacts NicknameSee the Deleting Contacts from Contact List section onAccessing Contact Details Working With Search ResultsFrom Here Do This Choose Get Contact InfoWorking with Groups of Contacts Deleting Contacts from the Contact ListGroup Choose Contacts New GroupAdding Contacts to Groups Rename GroupChoose Contacts Rename See the Deleting Groups section onContacts Add Contact To group name Deleting GroupsDeleting Contacts from the Contact List, OL-10984-01 About Recent Communications Working With Recent CommunicationsWorking With the Recent Communications List and Its Entries Choose File Get InfoItem Unread UnreadAbout Recent Communications Items Edit DeleteChoose Recent Purge Deleted Items Choose Undelete Recent ItemSee the Setting Up Voice Mail and Web Conferencing Accessing Voice MailIcon Communication Type See the Working With the Recent Communications List Recent Play Voice MailIts Entries section on OL-10984-01 Viewing Your Current Status To View This Do ThisChoose Contacts Show My Choose Contacts Show My InfoSetting Up Voice Mail and Web Conferencing Setting Up Voice MailProcedures Setting Up Voice Mail, Setting Up Web Conferencing,Setting Up Web Conferencing Choose CiscoUPC PreferencesBefore Logging Setting Up Automatic Login and Password EntryAfter Logging Canceling Automatic Log In and Password Entry Automatically log in using this profileCanceling Automatic Log In and Password Entry, Choosing the Active PhoneChoosing the Associated Desk Phone Column Number Specifying the Method, Phone Number, and E-mail Address Specifying Only the MethodSpecifying Your Reachability Status Option DetailsUncheck To Idle when I have not used Uncheck To Away when I have not usedClick Reachability Computer for minutesCreating Custom Status Messages Specifying Your Custom Status MessageStatus Menu Modifying Custom Status Messages Choosing a Message to DisplayDeleting Custom Status Messages Click the button below the message OL-10984-01 Troubleshooting 10-1Configuration Problems Installation Problems10-2 Problems with the Console Problems with ReachabilitySee also Problems Making Calls, 10-3Problems Making Calls Problems With Incoming CallsProblems During a Conversation Problems with Video, Problems with Web Conferencing,10-5 Problems with Video 10-6Problems with Web Conferencing 10-7Capturing Information About Problems Problems with Search10-8 Enabling Detailed Logging File This FolderUnifiedClientLog.txt Click More Info10-10 See web conference Contact Details windowWindow that displays during a conversation GL-1See reachability GL-2D E IN-1IN-2 IN-3 IN-4 Clearing Deleting Security Services IN-5About Adding participants IN-6