Cisco Systems OL-10984-01 manual Getting Documentation, Quick Start Guide Online Help

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Chapter 1 Introducing Cisco Unified Personal Communicator

Getting Documentation

To Do This	Do This

Work with Recent Communications	See the “Working With the Recent
	Communications List and Its Entries”
	section on page 8-2.

Work with Search results	See the “Working With Search
	Results” section on page 7-4.

Getting Documentation

The following documentation is available for this product:

Quick Start Guide

http://www.cisco.com/en/US/products/ps6844/products_user_guide_list.html

Online Help

From any menu bar in Cisco Unified Personal Communicator, choose Help >

CiscoUPC Help. In the web conferencing window, click the Help menu.

Updated Documentation (PDF)

The most current version of this documentation is available as a PDF file at:

http://www.cisco.com/en/US/products/ps6844/products_user_guide_list.html

Other Useful Documentation

Documentation for Cisco Unified MeetingPlace Express:

http://www.cisco.com/application/pdf/en/us/guest/products/ps6533/c1626/ccmig ration_09186a00806c511e.pdf.

Documentation for your Cisco desk phone:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_li st.html

		User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

	OL-10984-01			1-11
	OL-10984-01			1-11

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Contents User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Xii Transferring CallsXiii About Merging CallsXiv TroubleshootingAbout Cisco Unified Personal Communicator IntroducingKey Features and Benefits About Available FeaturesAbout Available Features, Cisco Product Security Overview, Cisco Product Security OverviewProcedure Installing Cisco Unified Personal CommunicatorSystem Requirements Setting Up Your Camera Setting Up Your HeadsetSetting Up Your Headset, Setting Up Your Camera, Before You Use Cisco Unified Personal CommunicatorLogging In for the First Time Setting Essential PreferencesBefore You Begin Launching and Logging About LoggingTo Do This About the Cisco Unified Personal Communicator Console See the Setting Up Automatic Login and Password EntryOverview of the Console First Time section onOL-10984-01 Item Description Changing the View of the Console and Its PanesChoose Window Toggle pane View See the Working With Contacts Working With Items Listed in PanesQuick Start Guide Online Help Getting DocumentationOther Useful Documentation This Item This Folder UninstallingAbout Conversations Having ConversationsStarting Conversations Hosting Conference Calls Using Web ConferencingStarting Audio Conversations Hosting Conference CallsTo Call a Person To Dial This Number This List Do This Starting Conversations With People Listed in the ConsolePlace Audio Call Contacts Place Audio CallAdditional Details to view additional InfoSpecifying Your Reachability Status, Status Symbol DescriptionIcon Preferred Contact Method Starting Conversations With People Who Are Not on a ListDialing a Number in Other Applications Redialing the Last Number You CalledChoose File Toggle New Call Dialer Choose File Redial Most Recent NumberDialing From Your Macintosh Address Book Responding to Incoming CallsChoose Dial With CiscoUPC Before You Use Video section on Working With Conversations In ProgressConversations on Hold and Retrieving Them Transferring Calls Entering Touch-Tone ResponsesWhen the Active Phone is Desk Phone Changing the Audio Volume and Video TransmissionWhen the Active Phone is Soft Phone To Do This Showing or Hiding the Roster of ParticipantsChoose Conversation Pause Video Putting Conversations on Hold and Retrieving ThemPause Vide o button Choose ConversationClosing Conversation Windows Ending ConversationsOL-10984-01 Requirements apply. See the Before You Use Video section on About Video ConversationsPreviewing Your Video Image Before You Use VideoChoose Window Show Camera Preview Adding Video to Conversations Starting Video ConversationsConversations section on From Do ThisTo Do This Click This Button Responding to Requests to Add Video to ConversationsDetach Preview Removing Video from a ConversationAdd/Remove Video OL-10984-01 About Web Conferencing Using Web ConferencingAdding Participants to Web Conferencing Sessions Adding Web Conferencing to ConversationsStart Web Conferencing Cisco Unified MeetingPlace Express Help Working With Web Conferencing Sessions In ProgressConference button Cisco Unified MeetingPlace Express Web Meetings Comparison withUsing Web Conferencing OL-10984-01 About Merging Calls Creating Conference CallsChoose Conversation Merge Merging CallsWorking With Conference Calls In Progress OL-10984-01 Send E-mail To Send E-Mail From Do ThisChoose Contacts Send E-mail OL-10984-01 About the Contact List Managing ContactsWorking With Contacts Nickname Searching for ContactsSee the Deleting Contacts from Contact List section onWorking With Search Results Accessing Contact DetailsFrom Here Do This Choose Get Contact InfoDeleting Contacts from the Contact List Working with Groups of ContactsGroup Choose Contacts New GroupRename Group Adding Contacts to GroupsChoose Contacts Rename See the Deleting Groups section onContacts Add Contact To group name Deleting GroupsDeleting Contacts from the Contact List, OL-10984-01 Working With Recent Communications About Recent CommunicationsChoose File Get Info Working With the Recent Communications List and Its EntriesItem Unread UnreadEdit Delete About Recent Communications ItemsChoose Recent Purge Deleted Items Choose Undelete Recent ItemSee the Setting Up Voice Mail and Web Conferencing Accessing Voice MailIcon Communication Type See the Working With the Recent Communications List Recent Play Voice MailIts Entries section on OL-10984-01 To View This Do This Viewing Your Current StatusChoose Contacts Show My Choose Contacts Show My InfoSetting Up Voice Mail Setting Up Voice Mail and Web ConferencingProcedures Setting Up Voice Mail, Setting Up Web Conferencing,Choose CiscoUPC Preferences Setting Up Web ConferencingBefore Logging Setting Up Automatic Login and Password EntryAfter Logging Automatically log in using this profile Canceling Automatic Log In and Password EntryCanceling Automatic Log In and Password Entry, Choosing the Active PhoneChoosing the Associated Desk Phone Column Number Specifying Only the Method Specifying the Method, Phone Number, and E-mail AddressOption Details Specifying Your Reachability StatusUncheck To Away when I have not used Uncheck To Idle when I have not usedClick Reachability Computer for minutesCreating Custom Status Messages Specifying Your Custom Status MessageStatus Menu Modifying Custom Status Messages Choosing a Message to DisplayDeleting Custom Status Messages Click the button below the message OL-10984-01 10-1 TroubleshootingConfiguration Problems Installation Problems10-2 Problems with Reachability Problems with the ConsoleSee also Problems Making Calls, 10-3Problems With Incoming Calls Problems Making CallsProblems During a Conversation Problems with Video, Problems with Web Conferencing,10-5 10-6 Problems with Video10-7 Problems with Web ConferencingCapturing Information About Problems Problems with Search10-8 File This Folder Enabling Detailed LoggingUnifiedClientLog.txt Click More Info10-10 Contact Details window See web conferenceWindow that displays during a conversation GL-1GL-2 See reachabilityIN-1 D EIN-2 IN-3 IN-4 IN-5 Clearing Deleting Security ServicesIN-6 About Adding participants